Senior Manager Portfolio Management at Visa

Job Description

Position Summary

• The Visa Portfolio Management Senior Manager will support the VCA Portfolio Management Service line by providing portfolio management consulting support and projects to VISA's key clients across Sub-Saharan Africa (SSA) markets. The main objective of the role is to help deepen client relationships and optimize client performance by optimizing their portfolios and driving customer engagement through their lifecycle.

Principal Responsibilities

The Portfolio Management Senior Manager, will support the delivery of portfolio management offerings to our clients in the sphere of customer lifecycle management, customer value propositions, cash displacement and loyalty including but not limited to the following:

• Using VISA and external data to analyze client needs across the focus markets and identify opportunities for consulting assignments with VISA’s key clients
• Support in the development of project pitches and secure new consulting assignments with clients, as well as re-engagements opportunities via a consultative sales approach in focus markets under the guidance of the Portfolio Management consulting lead
• Deliver Consulting projects. Resolve complex strategic problems. Synthesize and manage complex project structures when required. Manage, facilitate and implement consulting services and meet client's business targets (assignment objectives, project scope, budget, paperwork, external consultants' supervision and project delivery). Work closely with other VISA groups, including Product, Marketing etc., to ensure a seamless Consulting experience in the countries of focus
• Where appropriate, support work with designated practice areas globally to incorporate best practice, source analytical or other services and leverage global consulting solutions
• Support thought leadership and knowledge sharing regarding portfolio management themes
• Support scaling data-driven solutions across the region
• Support the overall strategy and growth for the Portfolio Management Service Line

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Qualifications

Basic Qualifications

• A well-qualified candidate will have broad and deep expertise in payments. Key elements to assess his/her candidacy will include expertise on the following topics:
• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
• Business needs of issuers, acquirers and merchants
• Best practices to meet customer needs across the customer lifecycle
• Bachelor's degree or equivalent. Master’s degree preferred.
• At least 8+ of solid experience in the following areas: value proposition design, payments, product development and launch, card portfolio optimization.
• Fluency in English mandatory

Preferred Qualifications

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Strong facilitation skills
• Experience should be gained within a top-tier bank or the financial services practice of a top-tier consulting firm. A combination of regional and global experience strongly desired
• Deep consulting skills and client engagement capabilities. Advanced client contact and presentation skills. Credibility with clients and working teams and diplomatic skills to extract desired outcomes.

Comfortable interacting with and presenting to senior management of clients and VISA.

• Highly analytical with advanced PowerPoint skills and Excel skills.
• Superior project management skills. Fluent communicator
• Must have financial acumen and commercial awareness skills.
• Results driven, flexible and both internally and externally customer focused.
• Able to travel frequently and work on client site for extended periods across SSA.
• Self-motivated and able to use own initiative with limited direction.
• Strong teamwork and collaboration skills with the ability to work effectively with inter- disciplinary groups.
• Ability to work in a multi-cultural environment.