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  • Posted: Jul 21, 2025
    Deadline: Jul 29, 2025
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  • MTN Group Limited entered the telecommunications scene at the dawn of South Africa’s democracy, in 1994. In 1998, we began our expansion by acquiring licences in Rwanda, Uganda and Swaziland. Since then, we continued to grow, with a view of bringing world-class telecommunications and digital services to markets across Africa and the Middle East. Through ou...
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    Senior Manager - Program Manager.MTN Software Solutions

    Job Description

    • Deliver strategic programs on time, within budget, and to scope, ensuring alignment with organizational priorities and measurable business outcomes.
    • Establish and maintain program governance structures, enabling effective oversight, decision-making, and risk mitigation across all phases of program delivery.
    • Drive cross-functional alignment by coordinating efforts across multiple teams, business units, and external partners to ensure seamless execution and integrated delivery.
    • Manage program risks, issues, and dependencies proactively, ensuring timely escalation and resolution to protect delivery timelines and quality.
    • Lead and develop project and program managers, promoting delivery excellence, capability growth, and consistent application of program management frameworks and tools.
    • Communicate program status and value delivery to senior stakeholders through structured reporting, enabling transparency, trust, and informed decision-making.
    • Responsibilities
    • Oversee the planning, execution, and completion of complex, cross-functional programs that align with organizational objectives.
    • Ensure delivery within agreed timelines, scope, and budget while managing constraints and dependencies effectively.
    • Translate strategic goals into executable program roadmaps with measurable milestones and success metrics.
    • Establish and lead program governance structures, ensuring adherence to organizational frameworks, standards, and reporting protocols.
    • Ensure programs operate within established risk, audit, and compliance frameworks, with clear escalation and decision-making processes.
    • Conduct regular reviews to assess health, progress, and alignment to business objectives.
    • Build and maintain strong relationships with executive sponsors, business owners, and delivery partners.
    • Provide clear, timely, and tailored communication to stakeholders at all levels, including executive briefings, dashboards, and risk updates.
    • Align expectations across business and technical domains, ensuring shared understanding of priorities, outcomes, and responsibilities.
    • Proactively identify, assess, and manage program-level risks and issues, ensuring mitigation plans are in place and regularly updated.
    • Manage interdependencies between multiple workstreams, projects, and business units to reduce delivery risk and ensure cohesive outcomes.
    • Enable scenario planning to navigate uncertainty and minimize disruptions.
    • Develop and manage program budgets, ensuring resource allocation aligns with delivery needs and financial controls.
    • Monitor financial performance against budget and forecast, driving cost efficiency and value for money.
    • Support capacity planning by coordinating resource requirements across projects and teams.
    • Lead, mentor, and develop program and project managers, fostering a high-performance delivery culture.
    • Champion best practices in program and portfolio management, ensuring consistency and continuous improvement.
    • Build team readiness and agility to manage evolving priorities and complex delivery environments.
    • Define and monitor the realization of intended program benefits, ensuring alignment with strategic business goals.
    • Support business units in embedding change and achieving operational outcomes post-delivery.
    • Use value tracking metrics to inform decisions and optimize ongoing investments.

    Qualifications

    Education:

    • Bachelor’s degree in Project Management, Business Administration, Engineering, Information Technology, or a related field is required.
    • A Master’s degree (e.g., MBA, MPM) is advantageous and preferred for strategic-level program oversight.
    • Professional certification in program or project management is required or highly preferred

    Experience:

    • Minimum of 8–10 years of experience in project and program management, with at least 3–5 years at a senior or leadership level overseeing complex, multi-disciplinary programs.
    • Proven track record of leading enterprise-scale programs across business and technology domains, including digital transformation, regulatory, or operational initiatives.
    • Demonstrated ability to manage program budgets, risks, resources, and stakeholders across functional boundaries and geographies.
    • Experience working within structured governance frameworks and delivering in Agile, hybrid, and traditional (Waterfall) environments

    Skills :

    • Able to develop, manage, and adjust complex program timelines, roadmaps, and interdependent project plans.
    • Skilled in creating and managing program budgets, performing variance analysis, and ensuring cost efficiency.
    • Experienced in identifying, tracking, and mitigating program-level risks and issues to protect delivery outcomes.
    • Experienced in leading program and project managers, supporting performance management, coaching, and team development.

    Apply Before: 07/29/2025

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    Method of Application

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