Senior Manager - Program Manager.MTN Software Solutions at MTN

Job Description

• Deliver strategic programs on time, within budget, and to scope, ensuring alignment with organizational priorities and measurable business outcomes.
• Establish and maintain program governance structures, enabling effective oversight, decision-making, and risk mitigation across all phases of program delivery.
• Drive cross-functional alignment by coordinating efforts across multiple teams, business units, and external partners to ensure seamless execution and integrated delivery.
• Manage program risks, issues, and dependencies proactively, ensuring timely escalation and resolution to protect delivery timelines and quality.
• Lead and develop project and program managers, promoting delivery excellence, capability growth, and consistent application of program management frameworks and tools.
• Communicate program status and value delivery to senior stakeholders through structured reporting, enabling transparency, trust, and informed decision-making.
• Responsibilities
• Oversee the planning, execution, and completion of complex, cross-functional programs that align with organizational objectives.
• Ensure delivery within agreed timelines, scope, and budget while managing constraints and dependencies effectively.
• Translate strategic goals into executable program roadmaps with measurable milestones and success metrics.
• Establish and lead program governance structures, ensuring adherence to organizational frameworks, standards, and reporting protocols.
• Ensure programs operate within established risk, audit, and compliance frameworks, with clear escalation and decision-making processes.
• Conduct regular reviews to assess health, progress, and alignment to business objectives.
• Build and maintain strong relationships with executive sponsors, business owners, and delivery partners.
• Provide clear, timely, and tailored communication to stakeholders at all levels, including executive briefings, dashboards, and risk updates.
• Align expectations across business and technical domains, ensuring shared understanding of priorities, outcomes, and responsibilities.
• Proactively identify, assess, and manage program-level risks and issues, ensuring mitigation plans are in place and regularly updated.
• Manage interdependencies between multiple workstreams, projects, and business units to reduce delivery risk and ensure cohesive outcomes.
• Enable scenario planning to navigate uncertainty and minimize disruptions.
• Develop and manage program budgets, ensuring resource allocation aligns with delivery needs and financial controls.
• Monitor financial performance against budget and forecast, driving cost efficiency and value for money.
• Support capacity planning by coordinating resource requirements across projects and teams.
• Lead, mentor, and develop program and project managers, fostering a high-performance delivery culture.
• Champion best practices in program and portfolio management, ensuring consistency and continuous improvement.
• Build team readiness and agility to manage evolving priorities and complex delivery environments.
• Define and monitor the realization of intended program benefits, ensuring alignment with strategic business goals.
• Support business units in embedding change and achieving operational outcomes post-delivery.
• Use value tracking metrics to inform decisions and optimize ongoing investments.

Qualifications

Education:

• Bachelor’s degree in Project Management, Business Administration, Engineering, Information Technology, or a related field is required.
• A Master’s degree (e.g., MBA, MPM) is advantageous and preferred for strategic-level program oversight.
• Professional certification in program or project management is required or highly preferred

Experience:

• Minimum of 8–10 years of experience in project and program management, with at least 3–5 years at a senior or leadership level overseeing complex, multi-disciplinary programs.
• Proven track record of leading enterprise-scale programs across business and technology domains, including digital transformation, regulatory, or operational initiatives.
• Demonstrated ability to manage program budgets, risks, resources, and stakeholders across functional boundaries and geographies.
• Experience working within structured governance frameworks and delivering in Agile, hybrid, and traditional (Waterfall) environments

Skills :

• Able to develop, manage, and adjust complex program timelines, roadmaps, and interdependent project plans.
• Skilled in creating and managing program budgets, performing variance analysis, and ensuring cost efficiency.
• Experienced in identifying, tracking, and mitigating program-level risks and issues to protect delivery outcomes.
• Experienced in leading program and project managers, supporting performance management, coaching, and team development.

Apply Before: 07/29/2025