Senior Manager: Sales solution and architecture (Limited duration contract- 12 months) at MTN

Mission/ Core purpose of the Job Core purpose of the Job

The Senior Manager: Sales solution and architecture is responsible to drive business development and ICT solutions sales across nominated markets. The role will work closely with the MTN GEBU Leadership Team and the Opco CEOs, the role will be responsible for mapping the business requirements to systems/technical requirements to ensure alignment with the enterprise architectural plan and to drive ICT Solutions sales across nominated markets. Further to drive leads and opportunities through the sales lifecycle to generate revenue. Act in an advisory capacity to management of solution sales architecture. Keep abreast of solutions architecture current and future trends and innovations.

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

The Senior Manager: Sales solution and architecture is accountable for the following objectives:

• Drive business development and ICT solutions sales across nominated Opco’s
• Generate a pipeline for ICT converge services portfolio across Opco’s
• Execute lead generation events and campaigns to generate leads and opportunity for EBU
• Drive leads and opportunities through the sales life cycle to generate net new business for MTN EBU
• Provide input to the strategic direction of technology investments to assist in the development of the enterprise architecture and maximise the return on technology investment.
• Review, interpret and respond to detailed business requirements specifications (BRS) to ensure alignment between customer expectations and current or future ICT capability.
• Translate business requirements into technical architecture specifications and models, solution design, process diagrams and concepts of operation. Estimate costs and build a business case to justify the ROI for the solution, considering infrastructure, licenses, development and support.
• Present business cases to Senior Management (TES, ICT and Commercial) for approval, funding and prioritization.
• Gain organisational commitment for all technology and software plans, as well as evaluate and select all technologies required to complete those plans considering functionality, data, security, integration, infrastructure and performance.
• Work in cross functional teams to define, deliver and support the design and development of technology solutions that are fit for purpose, meet the business requirements and objectives and are in alignment with the agreed enterprise architecture, corporate ICT standard and business operational standards
• Ensure Proposed customer Solutions are deliverable within customer time lines, customer budgets and relevant governance according to process and procedures. Review new and existing solutions design projects and procurement or outsourcing plans for compliance with standards and
• architectural plans.
• Oversee implementation of customer centric, end-to-end integrated solutions according to the strategic roadmap of the ICT team and based on existing capabilities/functionalities.
• Work closely with cross functional team members to deliver the solution for the customer implemented in the most efficient and cost-effective manner while ensuring the solution is complete, operable, conforms to business processes and meets the business needs with the agreed quality of service.
• Document and maintain the organisations existing solutions architecture and technology portfolio; make recommendations for improvements and/or alternatives.
• Participate from time to time in the supplier selection process, evaluating usefulness and cost of products and making appropriate recommendations.
• Work collaboratively with a global team to create and execute research into the feasibility of emerging Solutions trends, assess their applicability for the MTN Group in meeting product development goals, and recommend the introduction of viable solutions and standards that meet the business needs and drive improvements.
• Assist in maintaining and updating technical road maps and strategy as well as maintaining and improving internal architectural standards, in alignment with ICT Business requirements.

Key Deliverables

• Generate leads and opportunities for ICT portfolio for EBU across markets
• Drive ICT Sales across markets
• Translate the customer requirements into working solutions

Job Requirements (Education, Experience and Competencies)
Education:

• Minimum 4-year Academic Degree (Computer Science, Information Technology, Software
• Engineering) or related field
• Post graduate qualification (MBA/CA/Masters as advantage)
• Relevant Cloud, Network or Unified communication certifications

1. Current Cisco Network Certifications
2. Current Cisco or other UCC certifications

• English, French and Arabic (as advantage)

Experience:

• Minimum of 6-10 years’ experience in sales, network administration or information technology
• systems
• Prior professional services / consulting background
• Worked across diverse cultures and geographies advantageous
• Experience working in a Medium to Large organization
• Experience in global/multinational enterprise, coupled with working in emerging markets
• Proven track record of business improvement and strategy development

Competencies:

• Business and financial Acumen, Problem Solving, Information processing, Influencing others
• Data interpretation, Judgement, Continuous improvement, Reporting
• Get it done, Communication, Innovative, Agile, Accountable

Other:

• Regional and international travel.