Cape Town is South Africa’s oldest city, its second-most populous and an important contributor to national employment. It is the legislative capital of South Africa, the administrative and economic centre of the Western Cape, and Africa’s third-biggest economic hub.The City of Cape Town aims to ensure fast, effective service and communication with our pu...
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Senior Professional Officer-Senior Business Analyst
Relevant three-year tertiary qualification with higher tertiary qualifications (e.g. B degree) will be given preference
Minimum of five (5) to eight (8) years’ and/or supervisory/management experience within an IT environment will be advantageous.
Key Performance Areas
Apply a body of professional knowledge coupled with experience to develop and implement a full range of Business Improvement and business process reengineering recommendations within a department
Effectively manage relationships with key internal and external stakeholders
Conduct Information Technology business analysis using techniques for requirements gathering, functional decomposition, functional user interface design, entity relationship modelling, process improvement, technology assimilation, change management, and process modelling to identify opportunities for prompt business processes
Communicate with fellow ICT professionals as well as internal and external clients to work on issues of common interest and/or to share information
Draft reports and correspondence to facilitate the functioning of the branch, in order to affect accurate recording of professional work done in the branch
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