Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry’s #1 customer experience platform to orchestrate seaml...
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Genesys is hiring a Sr Professional Services consultant with a passion for working with leading-edge software technologies in an international environment. If you like to be part of a team of highly skilled consultants taking customer experience to the next level join our PS team.
Your main responsibilities include implementing the cloud solution based on the Customer requirements. Get in touch and accelerate your career today!
Responsibilities:
In your role as Professional Services Consultant, you will participate in all stages of the project lifecycle: Business Requirements specification and analysis, Technical Design specification, Implementation and Integration of the solution, Test Plan development, and Testing.
The position requires a good level of teamwork and the ability to relate well with Customers and Partners.
Travel will be sporadic.
Minimum Requirements:
The role requires good interpersonal communication and presentation skills as well as writing skills. The candidate must be keen to work in a diverse and multicultural environment.
5+ Years of consulting experience
Conceptual understanding of cloud concepts and architectures (Amazon is preferred)
Good verbal, writing skills and the ability to effectively interact with clients (business and technical audiences) in the English language and in an additional European language (desirable)
Bachelor’s degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
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