Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content - video, audio and text - is consumed. The Buy segment offers consumer pack...
Drive client satisfaction by providing insights and actionable recommendations during reporting, presentations and business reviews and also by providing value-added analyses and response to special requests
Build and maintain ongoing relationships with the identified key persons within client organization
Strong understanding of data collected to enable meaningful conversations with all client stakeholders and ensure accurate representation of the data in reporting and insights
Experienced with thematic and content analysis for data extraction at a complex level
Strong customer service and interpersonal communication skills
Ability to develop, recruitment questionnaires and discussion guides
Ability to analyze and interpret data in a challenging and insightful manner
Excellent presentation development skills to creatively to bring data to life with story-telling and attractive reporting to client expectations
Efficient time management, ability to multi-task and detail oriented
Displays maturity and creative problem-solving skills in handling crises
Get exposure and gain knowledge of moderation skills
Attend fieldwork (in person or virtually)
Assist senior staff in managing the day-to-day administration of client service activities and coordinating with Project Management team for updates
Should be proactive in updating/highlighting senior leadership on progress of projects
Willingness to learn and should have positive attitude towards work
Disciplined work ethic with respect to client deadlines
Qualifications
Minimum 2 years’ experience in qualitative research
Minimum academic qualification – diploma
Effective communication skills
Team player
Responsible, hardworking, and attentive to details
Strong command on PowerPoint
Familiarity with Microsoft Excel
Analytical, creative and has critical thinking skills
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