Senior Retail Manager at RPO Recruitment

Job Description

• A leading retail organisation is seeking an experienced Senior Retail Manager to oversee operations in a fast-paced hypermarket environment in Centurion, Gauteng.
• This is an exciting opportunity for a results-driven professional to lead a dynamic team, optimise store performance, and deliver an exceptional shopping experience. If you have a strong background in retail management and thrive in large-format store operations, we want to hear from you!

Responsibilities:

• Oversee daily operations of the hypermarket, ensuring smooth and efficient functioning.
• Lead, motivate, and manage a team of sales staff to achieve performance targets.
• Implement and monitor sales strategies, promotions, and customer engagement initiatives.
• Manage inventory levels, rotation, and merchandising standards.
• Ensure compliance with health, safety, and regulatory requirements.
• Analyse sales reports and KPIs to identify growth opportunities and operational improvements.
• Handle customer queries and complaints professionally and promptly.
• Collaborate with suppliers, logistics, and finance teams to optimise store performance.

Requirements:

• Minimum 10 years’ experience in retail management, preferably in a hypermarket or large-format store.
• Proven leadership and team management skills.
• Strong understanding of retail operations, merchandising, and customer service.
• Excellent communication, interpersonal, and problem-solving abilities.
• Proficiency in retail systems and reporting tools.
• Ability to work under pressure and adapt to a fast-paced environment.
• Matric required; tertiary qualification in Retail Management or Business Administration is an advantage.

Closing Date 29 December 2025