Senior Technical Soultions Engineer at Bidvest Facilities Management

ROLE PURPOSE

Provide technical and engineering solutions to client scope of services and portfolio according to Company range of services, capabilities and offering that increases New Business revenue and profit.

MAIN OUTPUTS

Engineering and Technical Solutioning

• Develop PPM’s and resource requirements based on clients technical / engineering scope of services.
• Develop corrective / adhoc maintenance resource availability to adhere to client services and response times.
• Ensure compliance to client stipulated SLA’s and KPI’s provided by planning appropriate technical maintenance plan/s, inspections, certifications and resources.
• Develop technical and operational plan to provide services based on client scope of services as well as contractual obligations.
• Map client sites to business operational sites to plan work in the most economical way.
• Ensure pricing of all technical plan and contractual obligation elements has been included and prepared to clients provided pricing model.
• Ensure compliance to statutory and legislative requirements required in order to provide services and therefore plan and price necessary OHASA resources or approach.
• Highlight risks associated with proposed solutions and recommended or included mitigating actions.
• Understand the latest market trends, technology and practices to ensure solutions provided is current and forward looking.

Technical Services

• Prepare technical presentation to client based on proposed solution demonstrating approach, compliances, resource structure and qualification, capability matching and capacity planning.
• Assist and present technical presentations for RFP’s, general presentations and proposals to new and existing clients.
• Provide Executive level representation at high level meetings with potential Clients
• Support the negotiation of the terms of the Business Development Agreement and closing deals
• Support the sourcing of new growth opportunities in relevant industries
• Assist the Marketing department with technical input for marketing strategies to promote Brand, Services and Operations.

Service and Support

• Develop and maintain interdepartmental relationships that supports departmental objectives to ensure service compliance, pricing competitiveness and contract execution on award.
• Keep records of all supplier engagements specifically around service agreements, pricing, solution support to ensure smooth execution of contract on award.

QUALIFICATIONS / REQUIREMENTS / KNOWLEDGE / SKILLS / EXPERIENCE

The Applicant must meet the following requirements:

• Electrical or Mechanical Engineering degree or equivalent.
• Certified Engineer
• Matric (Senior Certificate)
• Valid SA Drivers’ License
• Minimum 10 - 15yrs relevant experience
• Telecommunications network operations
• Engineering maintenance and operations management of relevant infrastructure and equipment within the Facilities Management industry and its clients
• Electrical and/or mechanical consultancy experience
• Statutory and legislative requirements for site compliance
• Solid understanding of organisational business processes and procedures
• Business Development experience/exposure
• Excellent Project Management & Time Management skills
• Excellent Negotiation skills
• Excellent interpersonal skills
• Excellent administration skills
• Excellent communication (both oral and written) and presentation skills
• Computer Literacy: MS Word, MS Excel, MS PPT & MS Outlook (Advanced skill level)
• OHS Act, ISO 9001 Quality Management & Risk Management Systems

FUNDAMENTAL COMPETENCIES

• Initiative/Proactivity
• Deadline Driven & Highly Motivated
• Stress Tolerant
• Excellent Written Communication
• Assertiveness
• Well organised and detail orientated
• Attention to detail
• Able to work under pressure
• Creative & innovative
• Action orientation
• Ability and desire to sell
• Able to work under pressure with a quick turnaround time
• Able to work independently and as part of a team
• Customer Focus
• Negotiation Skills
• Analytical Skills
• Planning/Scheduling/Objective Setting
• Strong Engineering background and experience
• Telecommunication network experience
• Mechanical / electrical expertise
• Teamwork & Partnering
• Relationship Building
• Interactive Reasoning