Service Administrator at Tetra Pak

What will you do

As a Service Administrator you will be required to Ensure delivery of high-quality services, resulting in high level of satisfaction of internal stakeholders and customers, in a timely manner and at the right cost.
 

You will focus on

• Execute administrative activities in own area of responsibility, delivering high quality service to the relevant stakeholders, with consistent communication and high level of efficiency, resulting in high level of satisfaction.
• Execute regular and systematic collection of internal and customer data, maintain relevant databases. Based on this data, provide relevant reporting, visual management and regular communication to relevant stakeholders. Analyse, resolve and escalate cases of missing or inaccurate data collection. Participate in the consistent application of global standards, processes, local and legal requirements for service administration.
• As required, participate in ordering and order coordination of relevant parts, tools, services and materials.
• As required, execute relevant purchasing and invoicing activities within own area of responsibility and according to Corporate Governance policy.
• Participate in strong collaboration between service administration teams to provide continuously effective administration and effective backup solutions.
• Participate in the definition, development and deployment of visual management and management reporting including the right metrics for service administration.
• Participate in the consistent application of global standards, processes, local and legal requirements for service administration.
• Participate in continuous improvement, share and learn and implementation of best practices, related to service administration. Take on additional role of Process Super User, as required.

Who you are

• Degree or Diploma in Finance.
• 3 -5 years in a similar role with a financial background
• Experience in Food manufacturing industry would be an add advantage
• High attention to detail
• A proactive person who can work independently
• Shown good leadership skills
• Ability to handle multiple stakeholders with a customer focused mindset
• Good communications skills
• Proficient in Excel
• Very assertive

We Offer You

As our new Service Administrator, you will be part of a global leading company where our vision is to make food safe and available everywhere. We can offer you highly skilled and passionate colleagues, a vibrant melting pot of diversity, and a challenging and high paced work environment where our employees take great pride from protecting food to protecting the planet. You will work in a market leading company which offers continuous training and development opportunities. At Tetra Pak we believe in work-life balance, have flexible working hours, sports and training facilities.

You will focus on

• Execute administrative activities in own area of responsibility, delivering high quality service to the relevant stakeholders, with consistent communication and high level of efficiency, resulting in high level of satisfaction.
• Execute regular and systematic collection of internal and customer data, maintain relevant databases. Based on this data, provide relevant reporting, visual management and regular communication to relevant stakeholders. Analyse, resolve and escalate cases of missing or inaccurate data collection. Participate in the consistent application of global standards, processes, local and legal requirements for service administration.
• As required, participate in ordering and order coordination of relevant parts, tools, services and materials.
• As required, execute relevant purchasing and invoicing activities within own area of responsibility and according to Corporate Governance policy.
• Participate in strong collaboration between service administration teams to provide continuously effective administration and effective backup solutions.
• Participate in the definition, development and deployment of visual management and management reporting including the right metrics for service administration.
• Participate in the consistent application of global standards, processes, local and legal requirements for service administration.
• Participate in continuous improvement, share and learn and implementation of best practices, related to service administration. Take on additional role of Process Super User, as required.

Who you are

• Degree or Diploma in Finance.
• 3 -5 years in a similar role with a financial background
• Experience in Food manufacturing industry would be an add advantage
• High attention to detail
• A proactive person who can work independently
• Shown good leadership skills
• Ability to handle multiple stakeholders with a customer focused mindset
• Good communications skills
• Proficient in Excel
• Very assertive