Shift Supervisor - Isando at Fidelity Services Group

Minimum Requirements:

• Matric certificate with Grade A/B Psira registration and accreditation.
• Must have firearm competency in handgun.
• Must have own transport.
• A minimum of 5-10 years’ experience in Security Operations- previous Shift Management experience advantageous.
• Very analytical individual with excellent problem solving Skills.
• Ability to manage and discipline staff.
• Computer literate, with proficiency in MS Word and Excel.
• Strong Operational Planning, Leadership and Organisational Skills as well as good Interpersonal Communication and Client Liaison Skills are essential.
• Must be able to work under pressure and for extended hours as and when required.
• Fully compliant in Firearm training and laws.
• Willing to work flex hours.
• Clear criminal record

Job Specification:

• Maintaining good relations between Fidelity Security Services Group and the Client regarding security services rendered
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
• Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals.
• Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client.
• General management and supervision of security staff and ensuring that all their queries are dealt with promptly.
• Submitting relevant monthly reports to the Client and Management when applicable.

Other personality attributes:

• Ability to work under pressure and meet deadlines
• Pro-active and innovative
• Punctual
• Attention to detail
• Quality orientated
• Assertive
• Disciplined
• Accuracy and high methodical working methods.

Core competencies:

• Business acumen
• Vision & influence
• Analytical & critical thinking skills
• Goal setting
• Driving & managing change
• Driving for results
• Communicating direction
• Development of others
• Self-development
• Communication skills
• Customer focus
• Teamwork