Skills Programme Learner - Sandton at Discovery Limited

Key Purpose of the role

• This is a Skills Programme for people with disabilities and is designed to address the fundamental mathemetical literacy Unit standards at NQF level 4. This will ensure that the learner meets the entry criteria to the Long term Insurance Learnership. The programme consists of three (3) credit bearing unit standards and workplace readiness modules.

Areas of responsibility may include but not limited to

• Call Centre: Medical Aid client servicing, claims, new business and health benefits administration

Personal Attributes and Skills

• Innovative/ critical thinking/ and problem solving skills
• Good attention to detail and levels of accuracy
• Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner.
• Time management and planning skills
• Ability to effectively prioritize and execute tasks in a high pressure environment
• Ability to work independently and in a team orientated environment
• Service driven, a sense of urgency and a team player.
• Adapts to changing circumstances and handles criticism well and learns from it.

Specific Requirements

• Must be a South African citizen
• Must be between the ages of 18-30 years
• Must have completed Matric with both English as well as a Second Language (minimum 50%, D symbol, level 4)
• May have either failed Matric Maths or did not have Maths as a Matric subject.
• Must have no completed tertiary qualification
• Must not be currently studying
• Must not have any formal work experience
• Must reside within travelling distance of Discovery office and training venue