Snr Specialist Ad Technology and Systems at MultiChoice

Purpose of the Position:

• To Blueprint the system landscape for the organization
• To implement fit-for-purpose solutions for the organization with a clear understanding of the Business process
• Identify and improve the technology implications within the organization
• Consult the technology and data business partners within the organization for alignment across the organization technology strategy
• Manage IT Service Providers Service Level Agreement (SLA) and Delivery

Key Performance Objectives

• Technology & System Implementation
• Implement fit-for purpose systems & technologies for the organization
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems
• Create business cases for initiatives around system improvement through integration, automations, training, etc.
• Manage & facilitate end-to-end Software Development Life-Cycle Management (SDLC)
• Design, research, develop, analyse and suggest new marketing concepts as well as strategies through IT product business cases
• Create IT blueprints across technology & system for the organization
• Solution Analysis, Design & Development
• Scope and project manage the business requirements across cross-functional departments for System implementation
• Scope, design and plan technical project implementations
• Design, develop & manage the Data & Report Management systems
• Manage cross-functional lT programs and projects of varied sizes and types concurrently, by applying the Scrum Methodology; collaborate with leaders, across various areas, on project allocations and resource planning.
• Manage delivery of technical projects/programs according to defined expected outcomes
• Support & Change Management
• Create and follow the operating model to support all the business-critical systems and applications across the organization by following the guiding principles
• Implement the Support & Change Management process & tool for the organization, and provide clear mapping to service tools for support
• Align the IT systems and vision to the Company vision and demonstrate the values through interaction with team and stakeholders
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing with team
• Manage the business change impact across processes, systems and technology
• Understand the hidden pattern in data and information that supports in system implementation and integration
• Third Party Management
• Stakeholder Management across Business and IT partners
• IT and Project Contract Management
• Service Level Management

Qualifications

• Bachelor’s degree in Technology with Project Management background (master’s degree is advantageous)
• Databases: Microsoft SQL Server, Microsoft Access, Oracle
• IT Frameworks: ITIL, TOGAF 9 Foundation
• UML 2.0
• Programming Languages: C#, ASP.Net, Java, C++, C, Delphi, Visual Basic, VB.Net, RPG-ILE, PERL, HTML.
• Scripting & Assembly Language
• SCRUM certified
• ToGAF certified
• Project Management Certification

Experience

• 8-10 years’ experience in IT Systems Management including Implementation and Support, Project Management across Product Development, Innovation, Analytics, Reporting/BI across business domain
• 4-5 years relevant experience in handling various business processes pertaining to Technology
• 2-3 years relevant experience in programme management within technology, enterprise architecture and process re-engineering across people, processes & technology
• 7-8 years hands-on experience in implementing technology and systems including business requirement management, solution analysis and designing, system implementation/Integration and support
• Demonstrated delivery of innovative technology solutions (automation/digitization/robotics, etc.) and proven record of implementing solutions on a large scale
• Great learning and proficient in IT process streamlining, e-commerce, retail and computer applications
• Knowledge of programming languages
• Analysing and/or implementing the below (including but not limited to):
• Systems Analysis
• Technical Support
• Training
• Troubleshooting
• Networking
• New Technologies
• Operating Systems
• Programming
• Restoration
• Security
• Servers
• Software
• Solution Delivery
• Coding
• Computing
• Configuration

Technical Competencies

• A robust understanding of systems and structures
• Risk Management
• Project Management
• Presentation Skills
• Innovation (E2E)
• Process engineering
• SLA Management
• Versed in reporting programming languages