Software Asset Management Specialist - Technology Services at Discovery Limited

Key Purpose

• The Software Asset Administrator (SAA) will be employed to effectively manage, control and ensure protection of the software within the Discovery and partner companies. This role will fall under the Global Software Licensing team.

Areas of responsibility may include but not limited to

Primary Functions

• Build and maintain the CA SAM Database and ensure that all software licenses and user/systems allocations are kept up to date.
• Facilitate the business’ needs for ongoing technical support and upgrade protection on Software by ensuring that maintenance, support and upgrade protection renewals are managed/handled/ordered in advance of their expiration.
• Conduct detailed software inventories on a periodic basis to determine the exact number of software consumption, comparing this information with the number of licenses purchased analyze and report on this.
• Respond to requests from end users, managers, developers, and team members for specific IT Software Asset Management data information.

Secondary Functions

• Focuses on balancing the number of software licenses purchased with the number of actual licenses consumed or used
• Reduce software and support costs by negotiating volume contract agreements and eliminating or reallocating underutilized software licenses
• Work with SRMT to improve worker productivity by deploying the right kinds of technology more quickly and reliably
• Limit overhead associated with managing and supporting software by streamlining and/or automating IT processes (such as inventory tracking, software deployment, issue tracking )
• Establish ongoing policies and procedures surrounding the acquisition, documentation, deployment, usage and retirement of software in an effort to recognize long-term benefits of SAM

Personal Attributes And Skills

• Ability to work in a team environment, outgoing and inter-personal skills
• Ability to work according to project deadlines, under pressure and cope with a highly stressful environment.
• Ability to troubleshoot complex infrastructure related problems
• Mature, optimistic, energetic and positive
• High degree of accuracy and attention to detail essential
• Self-motivated , self-thinker and pro-active
• Deadline driven and willing to work overtime when necessary
• Sound work ethics
• Team player
• Willing to learn and develop oneself
• Strong Document, Reporting and Data Analysis skills
• Value driven – Urgency, Integrity

Education And Experience

• 2+ years of relevant industry experience in an enterprise environment
• 2+ years of Experience with Software licensing, procurement
• 1+ year of Experience using a Software Asset Management
• Experience using IT Asset Management and Discovery Tools


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Beneficial Qualifications & Experience

• Exam 70-673: TS: Designing, Assessing, and Optimizing Software Asset Management (SAM)
• Exam 70-672: Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations
• Exam 70-671: Designing and Providing Microsoft Volume Licensing Solutions to Small and Medium Organizations
• ITIL –SAM