Software Development Manager at BETSoftware

Responsibilities

Job Responsibilities:

Strategy, objectives and execution 

• Create, agree and execute software development road maps and operational strategy for projects coming into the business in collaboration with respective team members through proper documentation, communication and execution.
• Build effective customer centric relationships through measurements of performance and usage and engagement and involvement with customers by creating clear visibility through strategies and roadmaps.
• Sets and achieves efficient delivery objectives of their teams by ensuring individual and team strategy with clear and measurable objectives that align with organizational goals.
• Hold team accountable through road maps and individual performance contracts through consistent communication of delivery milestones.
• Accountable for articulating, monitoring, reporting and achieving realization.
• Development of longer-term strategic thinking incorporating demand forecasting for product or future projects. 
• Utilization of data metrics in order to make data driven decisions. 

Knowledge management 

• Identifies and responds to situation/organizational/market requirements by creating a culture of innovation and opportunity identification by team. 
• Facilitates Change Management due to changing situational requirements e.g., restructure changes or adoption of new technologies.
• Supports and aligns standards across BET by allocating agreed commitments to strategy/ roadmap communication and implementation. 
• Maintains product(s) knowledge as well as general product knowledge by being able to represent your product strategy in detail. 
• Ensure the established procedures and processes are accurately documented, communicated, implemented, and agreed with product and/or project teams. 
• Acts as escalation point for issues and ensures effective communication and resolution activities are in place. 

Stakeholder management

• Effectively liaise and communicate with both internal and external key stakeholders at senior level to manage day to day issues, escalations, and expectations. 
• Ensure all operational communication with customers/partners are documented and effectively circulated to stakeholders making use of collaborative tools. 
• Engage with executive members or equivalent at customers/partners to ensure collaboration at all levels.
• Engage with the wider business and if needed hold strategic knowledge sharing sessions. 
• Maintain and facilitate strategic stakeholder and communication analysis. 

Behavioral outputs:

Talent Management 

• Ensure that the team members are equipped with the requisite skills for both current and future projects facilitating a career and training development plan for each team member. 
• Provide and facilitate mentoring and coaching by driving knowledge sharing. 
• Creates a culture that is aligned to the platform ‘’Be a good citizen’’ mantra, where respect, openness, and integrity are the foundation for a culture that cultivates, creates and executes our vision. 
• Succession planning and key man reliance – ensuring the right people are in the right roles and being developed accordingly, ensuring business continuity through minimizing key man reliance.
• Talent acquisition, ensuring that we are committed to hiring the best quality people for optimal achievement of results.
• Ensure business continuity through minimizing key man reliance. 

Adaptably resilient 

• Adapts to change and is open to new ideas and willing to take on new responsibilities.
• Able to handle pressure and can effectively adjust plans to meet changing needs/demands. 
• Changes his/her interpersonal style and approach based on the circumstances. 
• Adapts behaviour to maintain cooperative relationships with others.
• Accepts changes to task, plans and procedures in order to align with strategic direction of the organization and appropriately adjusts behaviour and activities to changing conditions. 
• Maintains a positive attitude in the face of change. 

Decision making quality

• Makes confident, timely, fact-based decisions drawing on a broad range of resources through collaboration with others. 
• Ensures others understand the decision before moving forward.
• Considers short- and long-term implications of the decision. 
• Able to logically defend and explain judgements and decisions. 
• Takes steps to accurately define the problem before seeking a solution. 
• Bases decisions and evaluations on a careful and systematic review of relevant facts and information.

Develops talent 

• Collaboratively works with the leads to set performance goals and measures. 
• Ensures performance measures are clear, measurable, and achievable. 
• Ensures consistency of expectations across teams.
• Gives regular structured feedback to teams and seconded members. 
• Ensure that the team members are equipped with the requisite skill sets required for both current and future projects by developing a training and career development plan. 
• Maintain a current and future skill matrix. 
• Have training and development plans in place and ensure execution of the plan. 
• Encourage and build a culture of innovation and collaboration. 
• Create a culture for teams that are aligned to the platforms and BET values. 

Resourceful and improving 

• Generates new ideas and challenges the status quo, takes risk, supports change and encourages innovation.
• Searches for opportunity to create new ideas and innovate or improve efficiencies wherever possible.
• Solves problems through questioning the status quo.

Qualifications

Job Specification:

• At least 3-5 years’ experience managing software development teams and leads.
• At least 6 years in a technical role within the IT software development industry.   
• Prior experience ensuring timely project delivery.
• Provide technical and architectural guidance to development team.
• Ensure development standards and development SDLC is adhered to by the development team.
• Ability to work under pressure and in a fast-paced growing environment.
• Strong planning and organisational skills. 
• Reporting skills at Senior Management level. 
• Prior stakeholder and team lead management

Living the Spirit 

• Encourage open communication and collaboration among team members.
• Foster an inclusive environment where diverse perspectives are valued.
• Recognise and celebrate team achievements and success
• Encourage a culture of innovation and experimentation within the team.
• Emphasise the importance of continuous learning and personal growth.
• Encourage team members to explore new technologies, tools, and methodologies.
• Embrace challenges as opportunities for growth and learning
• Create a culture where team members feel empowered to voice their ideas and opinions.
• Promote a "raise your hand" mentality where team members feel comfortable seeking help, sharing insights, or suggesting improvements.
• Lead by example and demonstrate authenticity in your interactions with team members.
• Create a safe space for honest feedback and constructive criticism.
• Value authenticity over conformity and encourage team members to express their true selves.
• Provide opportunities for skill development, training, and career growth for team leads and members.
• Offer mentorship and guidance to support the career aspirations of team members.

Apply Before 09/22/2025