Solution Analyst at Krypton Mining

Main Purpose of Job

The ideal candidate will be responsible for identifying, verifying and document business requirements using applicable methodology and tools as well as participate in project execution activities, define test packs and participate in User Acceptance Testing. Provide 1st line solution support and solution training for business processes and solutions in domain.

Desired Qualifications

• BSc Information Technology.
• B Degree (Relevant).
• Diploma in Business Analysis (Preferable).
• Certificate First Line Management (Preferable).

Experience

• 3 – 5 years’ relevant Business process and Business analysis (Information Management) experience.Strong SQL and Python programming skills.
• Mining sector experience preferable.

Key Performance Areas

• Document business requirements.
• Identify gaps between new and existing business processes and applications and liaise with Solution Architects for resolution.
• Support project team members with systems knowledge, define test packs and drive User Acceptance Testing (UAT).
• Ensure business requirements are met throughout project execution.
• Value realization through information exploitation.
• Resolve systems issues to maximize Information Technology (IT) systems investments.
• Identify and mitigate Information Communication Technology (ICT) business risks.
• Provide formal and informal training to users.
• Manage multiple operational priorities from business and impact of systems down-time.
• Communicate solution standards.
• Assist with quality assurance for solution provision services within solution area.
• Adhere to Governance and compliance processes and procedures.
• Develop and build business partnerships and identification of IM opportunities for business value or service enhancement.
• Establish strong relationships with internal IM teams.
• Understand all relevant supported business processes with regards to the outcome and success indicators of these processes as well as interdependencies within these processes.
• Understand the Enterprise Architecture impact on the relevant solution design and the resulting impact on service delivery and the Service Level Agreements.
• Adhere to functional policies, standards, guidelines, procedures, end- to-end processes, tools, templates etc.
• Assist in standardising, simplifying and speeding-up functional processes, eliminating duplication/bureaucracy.
• Apply functional best practices, promote sharing of best practices/knowledge.
• Governance: Ensure function adheres to governance, policies, standards, statutory and legal compliance. Entrench a culture of discipline.
• Coordinate functional/cross-functional activities to ensure functional alignment.
• Maintain high performance standards.
• Track and drive functional targets/goals and hold staff responsible for achieving results.
• Communicate and engage functional employees.
• Performance management: Adhere to performance management procedures.
• Culture/functional climate: Uphold the culture and values within the function. Foster effective teamwork and unity.
• Maintain and ensure a healthy environment, safe operations practices, ensuring compliance with all applicable Safety Health and Environmental (SHE) policies and procedures in line with set standards.
• Encourage a culture that focuses on safety in all operations.
• Liaise with Solution Architect to ensure best practice solutions are implemented.
• Work with business and Solution Architects to identify functional and technical requirements.
• Transition requirements and use cases to Solution Architects and ensure clear understanding of business requirements exists.
• Contribute to preparation of testing scripts and materials, perform unit system and integrated testing tasks.
• Work with training team to develop application specific training materials.