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  • Posted: Sep 25, 2026
    Deadline: Oct 2, 2026
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  • Dis-Chem Pharmacies is a major South African retail pharmacy chain known for its slogan "Pharmacists who care". Working here involves fast-paced retail, customer service, and healthcare support. Employees generally report an average work experience with opportunities in retail, nursing, and pharmacy

     

    Retail Technologies Lead

    Job Description

    • Dis-Chem Pharmacies has an opportunity available for a Retail Platforms Tribe Lead, reporting into the HOA, owns the platform and applications that support in-store operations and point-of-sale activities across Dis-Chem’s store network.
    • The role leads cross-functional squads responsible for sourcing, configuring, and maintaining retail and POS solutions, ensuring they align with store processes, integration standards, and reliability requirements.

    Requirements

    • Bachelor’s degree in information systems, business, or related, alternatively 5 years management experience in similar role.
    • 7+ years’ experience in store systems, retail IT, or POS platform
    • Experience working with multi-site retail organisations and POS vendors

    Responsibilities

    Platform ownership and roadmap

    • Own the retail platforms roadmap covering POS, store operations systems, and related services.
    • Prioritise enhancements with Retail Operations, ensuring alignment to store processes and strategic initiatives.
    • Drive standardisation of store solutions across regions while accommodating necessary localisation.

    Delivery and operations

    • Lead squads in implementing configuration, integrations, and small development changes on retail platforms.
    • Ensure robust in-store performance, including offline and “always-on” capabilities where needed.
    • Coordinate with Physical IT operations for store roll-outs, upgrades, and incident

    Governance and collaboration

    • Ensure retail platforms follow enterprise architecture, integration patterns, and security guidelines.
    • Manage relevant vendors and partners for retail systems and
    • Provide input into infrastructure and network requirements for new and existing

    Competencies

    • Deep understanding of retail store operations and POS
    • Strong platform ownership and stakeholder-management skills with store and regional operations.
    • Ability to coordinate configuration, integration, and rollout work across multiple
    • Lead, coach, and develop leaders and teams across the tribe
    • Set performance expectations and manage feedback and reviews
    • Manage capacity, prioritisation, and capability development
    • Support recruitment, succession planning, and team design

    Key Performance Indicators

    •  Stability and performance of POS and in-store
    • On-time delivery of store system changes and new store
    • Reduction in store incidents linked to retail
    • Feedback from Retail Operations on platform usability and
    • Contribution to culture and leadership outcomes through employee engagement, values alignment, and leadership behaviours

    Special Conditions of Employment:

    • South African citizen
    • MIE, clear criminal and credit
    • Driver’s license and/or own reliable transport

    Remuneration and benefits:

    • Market related salary
    • Medical aid
    • Provident fund
    • Staff account

    Closing Date 02 October 2026

    go to method of application »

    Head of Ecosystem Marketing - Midrand

    Job Description

    • Dis-Chem Pharmacies has an opportunity available for a Head of Ecosytem Marketing for their Head Office.The Ecosystem marketing role leads the marketing interface for all Dis-Chem ecosystem offerings, including Financial Services (Insurance & Health), Clinic/Pharmacy services, Loyalty & Societal Health Programmes.
    • It manages a team of ecosystem-aligned marketers who translate ecosystem strategies into actionable marketing plans, campaign objectives, service-specific content briefs, and cross-channel execution requirements. It acts as a strategic partner to ecosystem business leaders to support growth, customer adoption, and engagement.

    Minimum Requirements…
    Essential:

    • Bachelor’s degree in Marketing, Business, or related discipline. Honours degree or postgraduate qualification advantageous.
    • 8+ years’ experience in category marketing, brand management, ecosystem marketing, or integrated marketing leadership roles within retail, healthcare, financial services, FMCG, or consumer-facing environments
    • 3–5 years’ experience in a leadership or people management role
    • Demonstrated expertise in end-to-end marketing planning and execution for service-led environments

    Responsibilities

    Ecosystem marketing plans and prioritisation 

    • Lead development of annual Ecosystem marketing plans for Financial services, Clinic/pharmacy, and societal health programmes, ensuring alignment with ecosystem strategies and integration into the overarching marketing calendar
    • Translate ecosystem objectives into clear campaign goals, messaging priorities, value propositions, and timelines
    • Develop ecosystem-specific insights derived from service utilisation trends, customer behaviour, competitive dynamics, and market research
    • Consolidate ecosystem marketing requirements across the three verticals to drive prioritisation and resource allocation based on strategic importance, customer impact, and readiness

    Ecosystem & service marketing leadership

    • Guide and coach ecosystem marketing resources (Financial services, Clinic/pharmacy, Loyalty/foundation) to deliver high-quality briefs, insights, and ecosystem-aligned marketing requirements
    • Ensure development of strong campaign and content briefs that provide clear direction to Creative and content, and Integrated marketing campaign teams

    Cross-channel campaign development & execution

    • Partner with Integrated marketing campaign team to ensure cross-channel execution aligns with ecosystem requirements and accurately reflects service propositions (e.g., insurance benefits, clinic services, loyalty mechanics)
    • Monitor execution quality across all channels (digital, social, in-store, traditional media) and ensure campaigns meet regulatory, brand, and service standards
    • Support ecosystem adoption and engagement by coordinating targeted campaigns, education content, and in-store service promotion

    Competencies

    Essential:

    Key competencies

    • Strong understanding of services marketing and ecosystem value propositions
    • Experience developing marketing strategies for services such as financial products, healthcare, loyalty programmes, or community initiatives
    • Ability to interpret service performance metrics and translate them into actionable marketing insights
    • Proven ability to lead and develop a multi-service marketing team
    • Strong commercial acumen and ability to balance multiple ecosystem priorities
    • Experience collaborating with service owners (Insurance, Health, Clinic, Loyalty) and influencing cross-functional teams

    Key Performance Indicators

    • Ecosystem marketing outcomes: Delivery of annual ecosystem marketing plans, alignment to ecosystem strategies, and timely briefs
    • Campaign effectiveness: Achievement of ecosystem-specific campaign objectives (e.g., adoption, engagement, utilisation)
    • Ecosystem contribution: Impact on commercial or utilisation outcomes tied to ecosystem marketing efforts

    Special Conditions of Employment

    • South African citizen
    • MIE, clear criminal and credit
    • Driver’s license and/or own reliable transport 

    Remuneration and benefits:

    • Market related salary
    • Medical aid
    • Provident fund
    • Staff account

    Closing Date 29 September 2026

    go to method of application »

    Head of Media Excellence - Midrand

    Job Description

    • Dis-Chem Pharmacies has an opportunity available for a Head of Media Excellence for their Head Office.
    • The Head of Media Excellence role leads Dis-Chem’s end-to-end media and AdTech strategy to drive efficiency, scale, and performance across all paid channels.
    • The role oversees centralised media planning, buying, and technology enablement to unlock economies of scale, improve return on investment, and enable data-driven marketing execution.
    • The role also oversees marketing campaign performance measurement to inform the execution approach of the Integrated marketing campaign team. Through strong governance, vendor partnerships, and technology integration, this role ensures every media investment delivers measurable business impact.

    Minimum Requirements…
    Essential:

    • Bachelor’s degree in Marketing, Business, Analytics, Communications, or related Honours degree or postgraduate qualification advantageous.
    • 8+ years’ experience in ATL, digital, retail media, media planning, media buying, AdTech, or integrated media leadership roles within retail, FMCG, consumer-facing environments, or media agencies.
    • 3–5 years’ experience in a leadership or people management role
    • Demonstrated success in improving media efficiency and delivering measurable ROI

    Responsibilities

    Media strategy & planning

    • Align media strategy and planning to integrated go-to-market plans and campaign priorities defined by the GTM and Brand & Strategy teams
    • Definition of media buying guidelines/guardrails
    • Lead annual media planning across digital, traditional, and in-store channels
    • Identify and implement consolidation opportunities to capture economies of scale in buying and execution

    AdTech & performance infrastructure

    • Own the AdTech roadmap and manage integration of platforms
    • Drive automation of media planning, activation, and performance tracking
    • Ensure data accuracy, campaign tagging, and end-to-end attribution models are embedded across channels
    • Partner with Digital, IT, and Analytics teams to connect AdTech with MarTech and CRM

    Buying & optimisation

    • Oversee media buying operations, ensuring transparency, compliance, and cost efficiency
    • Lead rate negotiations and supplier management to maximise value and rebate recovery

    Agency partnerships & collaboration

    • Partner with Brand & Marketing Strategy teams to ensure media planning aligns with brand priorities, campaign objectives, and overall marketing strategy
    • Build strategic relationships with agencies
    • Collaborate with Creative, Campaigns, and Retail Media teams to ensure cohesive execution

    Campaign measurement and reporting

    • Define media-specific measurement frameworks, KPIs, and performance inputs, contributing to consolidated reporting led by the Insights & Reporting function
    • Define key metrics to measure effectiveness (reach, conversion, ROI, brand lift, etc)
    • Report on campaign measurement to inform execution approach of the Integrated marketing campaign team
    • Report insights to Brand & Marketing Strategy teams to inform optimisation, investment allocation, and future campaign strategy
    • Provide channel-level performance reporting and insights to support consolidated marketing reporting led by the GTM and Insights function

    Competencies

    Essential: 

    Key competencies

    • Deep understanding of media strategy, planning, and buying across all channels
    • Proven experience in AdTech platforms, programmatic media, and performance optimisation
    • Experienced in developing and communicating campaign measurement insights
    • Experienced in managing large media budgets and complex vendor ecosystems
    • Strong negotiation, financial, and ROI optimisation skills
    • Collaborative communicator able to align marketing, technology, and commercial teams

    Key Performance Indicators

    • Media efficiency: Media ROI (%), optimisation of media mix
    • Media cost optimisation: Saving or added value achieved through central buying
    • AdTech performance & adoption: Utilisation of AdTech tools, number of AdTech pilots implemented annually
    • Agency performance: Agency ratings, benchmarking agency costs vs market standards
    • Campaign measurement: Stakeholder satisfaction ratings
    • Team leadership & capability: High-performing team culture, capability development, accountability, and cross-functional collaboration.

    Special Conditions of Employment

    • South African citizen
    • MIE, clear criminal and credit
    • Driver’s license and/or own reliable transport 

    Remuneration and benefits:

    • Market related salary
    • Medical aid
    • Provident fund
    • Staff account 

    Closing Date 29 September 2026

    go to method of application »

    Head of Marketing Innovation - Midrand

    Job Description

    • Dis-Chem Pharmacies has an opportunity available for a Head of Marketing Innovation for their Head Office.
    • The Disruptive marketing role is responsible for driving breakthrough, unconventional marketing initiatives that accelerate brand relevance and deliver commercial growth.
    • This role leads the creation, testing, and execution of non-traditional marketing ideas—including experiential activations, cultural moments, and bold creative concepts—that cut through consumer noise and generate outsized attention.
    • Acting as an internal catalyst for innovation, this role partners closely with Creative & content, Strategy, Integrated marketing campaigns, and Commercial teams to identify high-potential opportunities and rapidly activate them.
    • The scope of this role may evolve based on business priorities and media maturity, with analysts potentially specialising in areas such as performance analytics (digital, conversion, and optimisation) or media effectiveness (reach, brand impact, and ROI), while maintaining alignment to standardised measurement frameworks.

    Minimum Requirements…

    Essential:

    • Bachelor’s degree in Marketing, Business, Innovation, Communications, or related discipline
    • 8+ years’ experience in creative marketing, experiential marketing, brand innovation, or agency leadership
    • Demonstrated success in delivering breakthrough ideas and measurable commercial results

    Responsibilities

    Creative strategy and ideation

    • Develop disruptive, high-impact marketing ideas across physical, digital, and social environments
    • Identify cultural trends, moments, and non-traditional channels that can unlock new audiences and brand relevance
    • Build a pipeline of bold concepts that drive earned media, virality, and incremental revenue
    • Lead creative brainstorming and rapid prototyping to test and evolve big ideas

    Campaign development & activation

    • Design and oversee execution of end-to-end disruptive campaigns that challenge traditional marketing norms
    • Manage concept development, creative production, activation logistics, and cross-functional alignment
    • Partner with Creative and content and Integrated marketing campaign teams to ensure cohesive execution and brand consistency
    • Oversee relationships with external partners (e.g., experiential agencies, content creators, cultural influencers)

    Innovation & experimentation

    • Introduce new formats, technologies, and unconventional media approaches (e.g., AR, pop-ups, stunts)
    • Run test-and-learn pilots to evaluate disruptive ideas before scaling
    • Benchmark global best-in-class disruptive marketing and adapt relevant strategies
    • Measure disruptive campaign impact and report back to the CMO

    Competencies

    Essential: 

    Key competencies

    • Deep understanding of marketing, experiential activations, and cultural storytelling
    • Proven track record of developing viral or high-impact creative ideas that drive commercial uplift
    • Strong ability to identify cultural trends and translate them into brand-building opportunities
    • Ability to influence stakeholders and inspire teams toward unconventional thinking
    • Strong business orientation with understanding of ROI, brand equity, and revenue levers
    • High collaboration skills to align creative, marketing, retail, and commercial teams

    Key Performance Indicators

    • Innovation delivery: Number of ideas piloted annually and speed-to-market
    • Commercial and brand growth: Contribution to category or product growth through unconventional campaigns and brand awareness metrics
    • Stakeholder satisfaction: Category, Commercial, and Retail Operations feedback on delivery and execution quality

    Special Conditions of Employment

    • South African citizen
    • MIE, clear criminal and credit
    • Driver’s license and/or own reliable transport 

    Remuneration and benefits:

    • Market related salary
    • Medical aid
    • Provident fund
    • Staff account 

    Closing Date 29 September 2026

    go to method of application »

    Sales Assistant - Baby City Galleria

    Job Description

    • Dis-Chem Baby City requires a Sales Assistant for their Galleria store. Main purpose of the role would be to provide overall assistance to customers through excellent customer service. The roles will include maintaining stock levels, processing of payments at Point of Sales and upholding high merchandising standards.

    Minimum Requirements:

    Essential:

    • Grade 12 / Matric
    • Up to 6 months’ retail experience
    • Minimum 1 Year work experience within retail

    Advantageous:

    • Certification in Retail Business Management

    Role and Responsibilities:

    • Report low stock levels, items that are out of stock, damaged stock and expired stock to management
    • Assist with the counting of stock files and general stocktaking.
    • Assist with the loading and off-loading of stock when needed.
    • Identify and report damaged and expired stock immediately to management.
    • Ensure boxes are flattened after unpacking stock and taken to the designated area. 
    • Ensure that full ranges of products are always on the shelves and neatly presented.
    • Maintain the stock on the shelves to ensure it has not reached its sell by date.
    • Restock merchandise when needed to ensure maximum sales.
    • Ensure merchandise displays, labels and pricing are always correct and report all price discrepancies to management.
    • Keep up to date with new product knowledge to effectively assist customers.
    • Ensure all merchandise is handled carefully to prevent any losses.
    • Build stable displays timeously for promotions to take place.
    • Ensure that monthly promotions are implemented effectively to maximise sales.
    • Ensure that relevant posters and signage should be put up in time for promotions to take place.
    • Ensure promotional tickets, price tickets, posters etc. are placed in the expected time frame.
    • Ensure that promotional stock is taken down immediately after the end of promotions.
    • Ensure accurate cash flow and follow correct cash handling procedures
    • Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
    • Ensure all out going stock/ items/ scripts are scanned and paid for.
    • Process all loyalty cards including those of accelerated partners.
    • Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
    • Report customer compliments and complaints to management.
    • Attend to all customer stock queries and ensure that they dealt with and resolved.

    Competencies

    Essential:

    • Strong command of the English language
    • Knowledge of retail operations and administration
    • Problem solving
    • Trustworthy and honest
    • Time management
    • Customer service
    • Takes ownership and accountability
    • Basic computer skills (word, excel and outlook, numerical skills

    Special conditions of employment:

    • Willing and able to work retail hours
    • South African citizen
    • Clear credit and criminal records

    Remuneration and benefits:

    • Market related salary
    • Medical aid
    • Provident fund
    • Staff account

    Closing Date 02 October 2026

    go to method of application »

    Health Platform Lead

    Job Description

    • Dis-Chem Pharmacies has an opportunity available for a Health Platform Lead, reporting into the Retail Technologies Lead, owns the end-to-end health, delivery, and operational performance of Dis-Chem’s Health platform.
    • The role leads a cross-functional squad responsible for configuring, integrating, and operating Health capabilities that support pharmacy, clinic, and primary healthcare operations, where platform stability is critical to patient care and regulatory outcomes.
    • Working closely with Healthcare Operations, Compliance, Product, and Retail stakeholders, the Squad Lead translates priorities from the Retail Platforms Tribe roadmap into an executable backlog, ensuring reliable delivery, platform stability, and regulatory compliance.
    • This role is critical to ensuring Health remains a trusted, resilient healthcare platform integrated with Retail, Finance, Customer, and Integration platforms.

    Requirements

    • Bachelor’s degree in Information Technology, Health Informatics, or a related field
    • 7+ years’ experience in application or platform management
    • Proven experience leading platform squads or cross-functional delivery teams
    • Experience in healthcare, pharmacy, or regulated retail environments preferred

    Responsibilities

    Platform ownership and roadmap

    • Own execution of the Health platform roadmap within the Retail Platforms Tribe
    • Shape priorities and sequencing with the Tribe Lead and Product Owners
    • Ensure regulatory and healthcare-specific requirements are embedded in platform changes
    • Drive standardisation of Health functionality across stores and clinics

    Delivery and operations

    • Lead the Health platform squad delivering configuration, enhancements, and integrations
    • Ensure stable day-to-day operation of Health, including pharmacy and clinic workflows
    • Own release planning, testing, and production support
    • Proactively manage incidents and prevent repeat failures

    Governance and collaboration

    • Ensure Health changes comply with enterprise architecture, integration standards, information security, and healthcare regulations
    • Coordinate closely with Integration, Retail, Finance, and Compliance teams
    • Manage Health vendor delivery within tribe-level governance frameworks
    • Escalate architectural, data, or regulatory trade-offs as required

    Competencies

    • Strong understanding of healthcare retail systems, pharmacy, or clinical platforms
    • Experience managing mission-critical, regulated applications
    • Ability to balance operational stability with continuous improvement
    • Strong stakeholder engagement across healthcare and retail teams

    Key Performance Indicators

    • Availability and stability of the health platform
    • Reduction in Health-related store, clinic, and pharmacy incidents
    • On-time delivery of Health enhancements and regulatory changes
    • Business satisfaction from Pharmacy, Clinic, and Primary Healthcare stakeholders
    • Quality of platform documentation, testing, and release outcomes
    • Contribution to culture, accountability, engagement, and continuous improvement

    Ways of working (Agile & squad-based)

    • Lead a cross-functional Health platform squad using Agile delivery principles
    • Operate with clear platform ownership and accountability
    • Promote transparency, quality, and continuous improvement
    • Balance delivery velocity with healthcare regulation and enterprise governance

    Special Conditions of Employment:

    • South African citizen
    • MIE, clear criminal and credit
    • Driver’s license and/or own reliable transport

    Remuneration and benefits:

    • Market related salary
    • Medical aid
    • Provident fund
    • Staff account

    Closing Date 02 October 2026

    go to method of application »

    Marketing Operations Manager - Midrand

    Job Description

    • Dis-Chem Pharmacies has an opportunity available for a Marketing Operations Manager for their Head Office.The Marketing Operations Manager will beresponsible for establishing and managing operational frameworks, governance processes, reporting structures and business management practices that enable efficient and effective delivery across the Marketing function.
    • The role supports operational excellence through process optimisation, budget management, reporting, governance, resource visibility and Print Production oversight.

    Minimum Requirements…

    • Bachelor’s degree or diploma in Marketing, Business Management, Operations, Finance, Project Management or related field.
    • 5+ years’ experience in marketing operations, business operations, project governance or marketing management.

    Advantageous:

    • Experience managing budgets, reporting, supplier operations and cross-functional processes advantageous.

     Job Specification…

    Marketing operations and governance

    • Develop and maintain marketing governance frameworks, operating rhythms, processes and ways of working.
    • Drive consistency in briefing, approvals, reporting, documentation and operational standards across Marketing.
    • Identify process improvement opportunities to improve efficiency, quality and operational effectiveness.

    Planning, reporting and business performance

    • Maintain operational dashboards, trackers and reporting frameworks across the Marketing function.
    • Provide visibility into team capacity, operational performance, priorities and business risks.
    • Produce regular management reporting to support decision-making and planning.

    Budget and supplier operations

    • Manage operational budget tracking, expenditure reporting, procurement and supplier administration processes.
    • Maintain visibility of agency, supplier and departmental spend.
    • Support agency and supplier onboarding, documentation, operational standards and compliance processes.

    Print Production oversight

    • Provide operational oversight of the Print Production function, including workflow, resource and budget visibility.
    • Monitor production operational performance, supplier controls and process efficiency.

    Key Competencies

    Domain expertise

    • Strong understanding of marketing operations, governance, reporting and process management.
    • Experience with budget tracking, procurement, supplier administration and operational reporting.
    • Understanding of creative-to-production workflows and Print Production operating requirements.

    Leadership & commercial acumen

    • Structured, detail-oriented approach to governance, budget control and operational performance.
    • Ability to coordinate stakeholders, improve processes and maintain operational discipline.
    • Commercial awareness to support efficient resource, supplier and production management.

    Key Performance Indictors

    • Budget accuracy and control: Marketing spend tracked accurately and within agreed governance.
    • Governance compliance: Marketing processes, approvals and documentation are consistently applied.
    • Operational reporting accuracy: Dashboards and trackers are complete, reliable and up to date.
    • Process adoption: Teams follow agreed ways of working and operational standards.
    • Supplier and agency compliance: Supplier records, onboarding and operating requirements are maintained.
    • Print Production operational performance: Production workflow and budget visibility are maintained.

    Special Conditions of Employment

    • South African citizen
    • MIE, clear criminal and credit
    • Driver’s license and/or own reliable transport 

    Remuneration and benefits:

    • Market related salary
    • Medical aid
    • Provident fund
    • Staff account 

    Closing Date 29 September 2026

    go to method of application »

    Head of Creative Studio - Midrand

    Job Description

    • Dis-Chem Pharmacies has an opportunity available for a Head of Creative Studio for their Head Office.The Head of Creative Studio leads Dis-Chem’s internal creative agency, providing strategic creative leadership across all marketing channels.
    • The role ensures high-quality, brand-aligned, and commercially impactful campaigns, spanning in-store signage, promotional materials, packaging, digital content, social media, video, animation, photography, copywriting, and campaigns.
    • The Head drives the creative vision, guides the team, and collaborates with internal stakeholders and external agencies to deliver exceptional creative outputs.

    Minimum Requirements…

    Essential:

    • Bachelor’s degree in Design, Creative Communication, Marketing, Visual Communication, or related discipline. Honours degree or postgraduate qualification advantageous.
    • 8+ years’ experience in creative leadership, studio management, design, content production, or multidisciplinary creative environments within agency, publishing, media, brand, or enterprise creative environments.
    • 5–8 years’ experience in a leadership or people management role within multidisciplinary creative, studio, or production environments.
    • Proven experience delivering impactful campaigns and leading high-performing teams.

    Responsibilities

    Creative vision and leadership

    • Define and champion the creative vision for the studio, ensuring alignment with marketing and brand strategy.
    • Conceptualize campaign ideas and guide the team to translate them into multi-channel executions
    • Mentor and develop the creative team, fostering innovation, collaboration, and high-quality output.
    • Ensure all creative outputs maintain brand consistency and meet strategic objectives

    Strategic campaign oversight

    • Review and guide creative concepts, storyboards, visual treatments, and messaging for campaigns
    • Ensure campaigns are cohesive across channels: in-store, digital, social, website, mailers, press, and PR.
    • Collaborate with Marketing, Promotions, Social Media, Visual Merchandising, and other teams to ensure creative supports business goals.

    Team and resource management

    • Lead internal creative teams including designers, content creators, photographers, copywriters, traffic management, and QA specialists.
    • Identify skill gaps and collaborate with agencies for specialized services where required
    • Manage workloads, deadlines, and ensure efficient delivery of all creative projects

    Stakeholder and agency collaboration

    • Maintain effective communication with internal stakeholders on campaign concepts, progress, and approvals.
    • Ensure external agency work complements internal capabilities and delivers on brief requirements
    • Uphold quality standards and compliance for all creative outputs

    Competencies

    Essential: 

    Key competencies

    • Strong multi-channel creative expertise: design, content, photography, video, animation, copywriting, and packaging.
    • Conceptual thinking and the ability to translate marketing strategy into creative campaigns
    • Knowledge of retail, in-store marketing, social, digital, and integrated marketing campaigns
    • Ability to inspire, mentor, and lead a multi-disciplinary creative team
    • Commercial awareness to ensure creative projects drive business objectives and ROI
    • Strategic prioritization of resources, balancing creative vision with operational delivery

    Key Performance Indicators

    • Creative Impact: Campaigns are innovative, engaging, and commercially effective
    • Brand Consistency: All outputs comply with brand and messaging standards
    • Team Leadership: High-performing, collaborative, and motivated creative team
    • Timely Delivery: Projects delivered according to marketing campaign schedules
    • Agency Integration: Efficient management of external agency resources where needed
    • Stakeholder Satisfaction: Positive feedback from marketing, retail, social, and promotions teams.

    Special Conditions of Employment

    • South African citizen
    • MIE, clear criminal and credit
    • Driver’s license and/or own reliable transport  

    Remuneration and benefits:

    • Market related salary
    • Medical aid
    • Provident fund
    • Staff account 

    Closing Date 29 September 2026

    go to method of application »

    Media Effectiveness Lead - Midrand

    Job Description

    • Dis-Chem Pharmacies has an opportunity available for Media Effectiveness Lead for their Head Office.
    • The Media Effectiveness role is responsible for defining Dis-Chem’s campaign measurement framework, including KPIs, analytics standards, dashboards, and reporting methodologies.
    • The role ensures consistent, reliable measurement of marketing effectiveness and return on investment across all channels, supporting data-driven decision-making and continuous optimisation. It also oversees vendor selection and management for specialist research or measurement partners where required.

    Minimum Requirements…

    Essential:

    • Bachelor’s degree in Marketing, Analytics, Business, Data Analytics, Statistics, or related discipline. Honours degree or postgraduate qualification advantageous.
    • 5+ years’ experience in marketing analytics, campaign measurement, or performance roles
    • 2–3 years’ experience leading cross-functional reporting, measurement, optimisation, or performance analysis initiatives.

    Responsibilities

    Measurement framework, KPIs and governance

    • Define and maintain standardised campaign measurement frameworks, KPIs, and reporting principles across digital, traditional, and in-store channels
    • Establish governance standards for measurement methodologies, data definitions, and reporting cadence
    • Ensure alignment between campaign objectives, measurement approaches, and business outcomes

    Analytics, dashboards and performance reporting

    • Design and oversee performance dashboards and reporting tools to track campaign effectiveness and ROI
    • Translate campaign performance data into clear insights and recommendations for optimisation
    • Support stakeholders with consistent, actionable reporting to inform planning and investment decisions

    Vendor management and research enablement

    • Lead selection and management of external measurement, analytics, and research vendors where applicable
    • Ensure third-party research and measurement outputs meet quality, consistency, and value-for-money standards
    • Integrate vendor outputs into internal reporting and performance frameworks

    Competencies

    Essential: 

    Key competencies

    • Strong understanding of marketing measurement, analytics, ROI, and performance metrics
    • Experience defining KPIs, dashboards, and reporting standards in retail or General Merchandise environments
    • Analytical and commercially minded, able to link marketing performance to business outcomes
    • Effective at communicating insights and driving optimisation

    Key Performance Indicators

    • Measurement consistency – Adoption and compliance with standardised KPIs and reporting frameworks
    • Insight quality – Usefulness of insights in driving campaign optimisation and decision-making
    • ROI visibility – Accuracy and clarity of campaign ROI and effectiveness reporting
    • Stakeholder satisfaction – Feedback from Marketing, Media, and Campaign teams on measurement support

    Special Conditions of Employment

    • South African citizen
    • MIE, clear criminal and credit
    • Driver’s license and/or own reliable transport 

    Remuneration and benefits:

    • Market related salary
    • Medical aid
    • Provident fund
    • Staff account 

    Closing Date 01 October 2026

    go to method of application »

    AdTech Manager - Midrand

    Job Description

    • Dis-Chem Pharmacies has an opportunity available for an AdTech Manager for their Head Office.
    • The AdTech Manager role is responsible for overseeing Dis-Chem’s advertising technology ecosystem, including vendor selection, contract negotiation, and tool configuration.
    • The role ensures AdTech platforms are effectively implemented, integrated, and optimised to support efficient media activation, performance measurement, and scalable marketing execution across all channels.

    Minimum Requirements…

    Essential:

    • Bachelor’s degree or diploma in Marketing, Information Systems, Business, Digital Marketing, or related field.
    • 5+ years’ experience in AdTech, digital marketing technology, or media technology roles
    • 2–3 years’ experience leading platform implementation, vendor coordination, or cross-functional digital delivery initiatives.
    • Proven experience managing AdTech vendors and platform implementations

    Responsibilities

    AdTech strategy, platforms and governance

    • Define the AdTech roadmap aligned to Dis-Chem’s media strategy, marketing objectives, and data governance standards
    • Own selection, evaluation, and onboarding of AdTech vendors and platforms
    • Establish standards and governance for AdTech tool usage, configurations, and data flows

    Vendor management and commercial optimisation

    • Manage AdTech vendor negotiations, contracts, and performance management
    • Ensure platforms deliver value, scalability, and cost efficiency
    • Manage vendor relationships to support ongoing optimisation, upgrades, and innovation

    Platform configuration, integration and enablement

    • Oversee configuration and ongoing optimisation of AdTech tools (e.g. ad servers, DSPs, tracking and attribution platforms)
    • Ensure integration with media agencies, internal systems, and analytics environments
    • Enable effective use of AdTech platforms by Media Excellence and Integrated Marketing Campaign teams through guidance and standards

    Competencies

    Essential: 

    Key competencies

    • Strong understanding of AdTech platforms, ad serving, media activation, and measurement
    • Experience selecting, implementing, and configuring AdTech tools in retail, General Merchandise, or digital environments
    • Strong commercial and negotiation skills in vendor selection and contract management
    • Ability to balance innovation, cost efficiency, and operational stability
    • Structured, analytical approach to platform performance and optimisation

    Key Performance Indicators

    • Platform performance – Availability, reliability, and adoption of AdTech tools
    • Commercial efficiency – Cost optimisation and value delivered through vendor negotiations
    • Data & measurement quality – Accuracy of tracking, attribution, and reporting
    • Stakeholder satisfaction – Feedback from Media, Campaign, and Analytics teams

    Special Conditions of Employment

    • South African citizen
    • MIE, clear criminal and credit
    • Driver’s license and/or own reliable transport 

    Remuneration and benefits:

    • Market related salary
    • Medical aid
    • Provident fund
    • Staff account 

    Closing Date 29 September 2026

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    Media Analyst - Midrand

    Job Description

    • Dis-Chem Pharmacies has an opportunity available for a Media Analyst for their Head Office.
    • The Media Analyst is responsible for analysing and reporting on media performance across channels, providing insights to support optimisation, improve efficiency, and inform media planning and investment decisions.
    • The role supports Media Excellence by ensuring accurate performance tracking, developing clear reporting, and translating data into actionable insights that enhance campaign effectiveness across the Dis-Chem ecosystem.

    Minimum Requirements…

    Essential:

    • Bachelor’s degree or diploma in Marketing, Analytics, Business, Data Analytics, Statistics, or related field.
    • 3+ years’ experience in media analytics, campaign reporting, or performance roles

    Responsibilities

    Media performance analysis

    • Analyse performance across digital and ATL media campaigns, including reach, engagement, conversion, and efficiency metrics
    • Identify trends, anomalies, and opportunities to improve media performance
    • Evaluate campaign performance against defined objectives and KPIs

    Reporting and insights

    • Develop and maintain media performance reports and dashboards
    • Ensure accuracy and consistency of data across platforms and reporting outputs
    • Provide channel-level insights and recommendations to support optimisation

    Measurement and data alignment

    • Ensure performance tracking aligns with defined measurement frameworks and KPIs
    • Work closely with AdTech to support accurate tracking, tagging, and attribution inputs
    • Validate data integrity across media platforms and reporting systems

    Optimisation support

    • Support optimisation of media campaigns by identifying opportunities to improve efficiency, effectiveness, and return on investment
    • Contribute to testing and learning initiatives across campaigns and channels

    Stakeholder collaboration

    • Work closely with Media Excellence, Media Buying, AdTech, and CRM teams
    • Provide inputs into campaign reviews, performance discussions, and planning cycles
    • Support consolidated reporting by providing accurate and timely data to the Insights & Reporting function

    Competencies

    Essential: 

    Key competencies

    • Strong understanding of media performance metrics across digital and ATL channels
    • Experience in data analysis, reporting, and performance tracking
    • Ability to translate data into clear and actionable insights
    • Strong analytical and problem-solving skills
    • Attention to detail and ability to work with multiple data sources
    • Understanding of media performance drivers and efficiency levers

    Key Performance Indicators

    • Reporting accuracy: Consistency and reliability of performance data
    • Insight quality: Actionability and relevance of insights delivered
    • Optimisation impact: Contribution to improved media performance and efficiency
    • Timeliness: Delivery of reporting and insights within required timelines
    • Alignment: Consistency of reporting with defined frameworks and campaign

    Special Conditions of Employment

    • South African citizen
    • MIE, clear criminal and credit
    • Driver’s license and/or own reliable transport 

    Remuneration and benefits:

    • Market related salary
    • Medical aid
    • Provident fund
    • Staff account 

    Closing Date 01 October 2026

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    Insurance Platform Lead

    Job Description

    • Dis-Chem Pharmacies has an opportunity available for an Insurance Platform Squad Lead, reporting into the Core Platforms Tribe Lead, owns the end-to-end health, delivery, and operational performance of Dis-Chem’s insurance platforms.
    • The role leads a cross-functional squad responsible for configuring, integrating, and operating platforms that support insurance product configuration, policy administration, claims processing, rules engines, and insurance-related integrations.
    • Working closely with Insurance Operations, Finance, Risk, and Product stakeholders, the Squad Lead translates priorities from the Core Platforms Tribe roadmap into an executable backlog, ensuring reliable processing, regulatory compliance, and platform stability.
    • This role is critical to enabling accurate, compliant insurance operations integrated with CRM, Finance, Customer Engagement, and Integration platforms.

    Requirements

    • Bachelor’s degree in Information Technology, Financial Systems, or a related field
    • 7+ years’ experience in insurance platforms, financial services systems, or regulated enterprise applications
    • Proven experience leading platform squads or cross-functional delivery teams
    • Experience in insurance or financial services environments preferred

    Responsibilities

    Platform ownership and roadmap

    • Own execution of the insurance platform roadmap within the Core Platforms Tribe
    • Shape priorities, sequencing, and dependencies with the Tribe Lead and Product Owners
    • Drive standardization of insurance processes, rules, and configuration
    • Ensure alignment with CRM, Finance, Customer Engagement, and Integration platforms

    Delivery and operations

    • Lead the insurance platform squad delivering configuration, enhancements, and integrations
    • Ensure stable day-to-day operation of insurance systems, including claims cycles and financial reconciliation
    • Own release planning, testing, and production support
    • Proactively manage incidents and prevent repeat failures

    Governance and collaboration

    • Ensure insurance platform changes comply with enterprise architecture, integration standards, security, and regulatory requirements
    • Coordinate closely with Risk, Compliance, Audit, Finance, and Integration teams
    • Manage insurance platform vendor delivery within tribe-level governance frameworks
    • Escalate architectural, data, or regulatory trade-offs as required

    Competencies

    • Strong understanding of insurance platforms, policy administration, and claims processing systems
    • Experience operating regulated, rules-driven enterprise platforms
    • Ability to balance platform stability with product and regulatory change
    • Strong stakeholder engagement across insurance, finance, and governance functions

    Key Performance Indicators

    • Availability and stability of insurance platforms
    • Accuracy and timeliness of policy administration and claims processing
    • Reduction in insurance-related system incidents and processing errors
    • Compliance with insurance regulation, financial controls, and audit requirements
    • Satisfaction of Insurance Operations, Finance, and Risk stakeholders
    • Contribution to culture, accountability, engagement, and continuous improvement

    Ways of working (Agile & squad-based)

    • Lead a cross-functional insurance platform squad using Agile delivery principles
    • Operate with clear platform ownership and accountability
    • Promote transparency, quality, and continuous improvement
    • Balance delivery velocity with regulatory compliance and enterprise governance

    Closing Date 02 October 2026

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    Finishing Technician - Midrand

    Job Description

    • Dis-Chem Pharmacies has an opportunity available for a Finishing Technician for their Head Office.
    • Executes finishing tasks across printed marketing materials, ensuring all items are accurately cut, assembled, packed, and prepared for distribution.
    • Plays a critical role in ensuring materials are production-ready and delivered in line with campaign and promotional timelines across the Dis-Chem ecosystem.

    Minimum Requirements…
    Essential:

    • Grade 12 / Matric
    • 1+ years’ experience in print production, finishing, warehousing, or manufacturing
    • Experience working in high-volume, deadline-driven environments
    • Basic understanding of health and safety practices

    Responsibilities

    Planning and task preparation

    • Receive and prepare printed materials for finishing according to job specifications
    • Organise materials based on priority, campaign timelines, and distribution requirements
    • Understand job instructions to ensure correct finishing approach per item

    Execution and finishing operations

    • Perform cutting, trimming, folding, packing, bundling, and assembly of materials
    • Ensure correct quantities and grouping of materials per store or distribution requirement
    • Handle materials carefully to avoid damage or wastage
    • Work with relevant clerks to sort stock in order to assist in checking process 

    Stakeholder alignment and team collaboration

    • Work closely with the Finishing Team Lead to meet production deadlines
    • Coordinate with Production and Distribution teams to ensure smooth handover of completed materials.
    • Communicate any issues or delays impacting output

    Governance and quality control

    • Check finished materials for accuracy, neatness, and completeness
    • Ensure adherence to job specifications, quantities, and packaging requirements
    • Maintain a clean, safe, and organised working environment

    Competencies

    Essential: 

    Key competencies

    • Familiarity with print finishing processes (cutting, packing, assembly).
    • Ability to follow job instructions and production specifications accurately
    • Strong attention to detail with ability to work under pressure
    • Understanding of the importance of accuracy and timelines in retail promotions

    Key Performance Indicators

    • Timelines: Tasks completed in line with finishing and distribution schedules
    • Accuracy: Correct quantities, grouping, and finishing of materials
    • Quality: Neat, damage-free, and production-ready outputs
    • Efficiency: Consistent output in high-volume environments

    Closing Date 29 September 2026

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    Agentic Platforms Lead

    Job Description

    • Dis-Chem Pharmacies has an opportunity available for an Agentic Platforms Squad Lead, reporting into the Agentic Platforms Tribe Lead, owns the end-to-end health, delivery, and operational performance of Dis-Chem’s agentic and automation platforms.
    • The role leads a cross-functional squad responsible for configuring, integrating, and operating platforms that enable automation, intelligent workflows, rules engines, and agent-driven decision support across business and IT processes.
    • Working closely with Business Operations, Digital, Data, and Product stakeholders, the Squad Lead translates priorities from the Agentic Platforms Tribe roadmap into an executable backlog, ensuring reliable outcomes, controlled automation, and governed use of intelligent capabilities.
    • This role ensures agentic platforms deliver measurable efficiency gains while remaining secure, explainable, and compliant with enterprise governance.

    Requirements

    • Bachelor’s degree in Information Technology, Information Systems, or a related field
    • 7+ years’ experience in automation platforms, workflow systems, or enterprise applications
    • Proven experience leading platform squads or cross-functional delivery teams
    • Experience in regulated or governance-heavy environments preferred

    Responsibilities

    Platform ownership and roadmap

    • Own execution of the agentic platforms roadmap within the Agentic Platforms Tribe
    • Shape priorities and sequencing with the Tribe Lead and Product Owners
    • Drive standardization of automation, workflow, and agent patterns
    • Ensure alignment with Integration, Core Platforms, Data, and Security capabilities

    Delivery and operations

    • Lead the agentic platforms squad delivering configuration, integrations, and enhancements
    • Ensure reliable operation of automation and agent-based workflows
    • Own release planning, testing, and production support
    • Proactively manage incidents and prevent repeat failures

    Governance and collaboration

    • Ensure agentic platform changes comply with architecture, integration standards, security, and AI governance requirements
    • Coordinate closely with Integration, Data, Security, and Risk teams
    • Manage agentic platform vendor delivery within tribe-level governance frameworks
    • Escalate architectural, data, or risk trade-offs as required

    Competencies

    • Strong understanding of automation platforms, workflow orchestration, and agent-based systems
    • Experience operating platforms that introduce decision automation in governed environments
    • Ability to balance innovation with control, explainability, and operational stability
    • Strong stakeholder engagement across technical, business, and governance teams

    Key Performance Indicators

    •  Availability and stability of agentic and automation platforms
    • Reduction in manual effort and process inefficiencies enabled by automation
    • Reliability and correctness of automated and agent-driven outcomes
    • Compliance with AI governance, risk, and control requirements
    • Satisfaction of business and operational stakeholders consuming automation services
    • Contribution to culture, accountability, engagement, and continuous improvement

    Ways of working (Agile & squad-based)

    • Lead a cross-functional agentic platforms squad using Agile delivery principles
    • Operate with clear platform ownership and accountability
    • Promote reuse, standardization, and continuous improvement
    • Balance experimentation with enterprise governance and operational reliability

    Special Conditions of Employment:

    • South African citizen
    • MIE, clear criminal and credit
    • Driver’s license and/or own reliable transport

    Remuneration and benefits:

    • Market related salary
    • Medical aid
    • Provident fund
    • Staff account

    Closing Date 02 October 2026

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    Junior DTP Operator - Midrand

    Job Description

    • Dis-Chem Pharmacies has an opportunity available for a Junior DTP Operator for their Head Office. The Junior DTP Operator is responsible for supporting the preparation, adaptation and production of artwork across marketing, promotional, retail and internal communication requirements.
    • The role assists with artwork updates, versioning, formatting and production preparation to ensure artwork is accurately prepared and delivered in accordance with production requirements, quality standards and deadlines.

    Minimum Requirements…

    • Matric required.
    • 1–3 years’ experience in a DTP, artwork production or print production environment.

    Advantageous:

    • Qualification in Graphic Design, DTP or related field advantageous.
    • Retail, POS or promotional artwork experience advantageous.

    Job Specification…

    Artwork preparation and adaptation

    • Prepare, adapt and update artwork for marketing campaigns, promotions, retail environments and internal communication requirements.
    • Resize, version and amend artwork for various formats and specifications.
    • Ensure artwork is correctly formatted according to approved templates and production requirements.
    • Support preparation of print-ready files for production and supplier requirements.

    Production support

    • Support the preparation and management of artwork through the production workflow.
    • Assist with quality checks to ensure artwork aligns to approved specifications and requirements.
    • Escalate artwork issues, missing information or technical concerns where required.
    • Support delivery of artwork according to agreed production schedules and deadlines.

    Stakeholder alignment and workflow management

    • Collaborate with Creative Studio, Marketing stakeholders and agency partners in support of artwork production requirements.
    • Assist with implementing approved artwork changes and updates.
    • Update workflow systems and job tracking information.
    • Maintain accurate records of assigned artwork and production tasks

    Key Competencies

    Domain expertise

    • DTP and artwork adaptation capability.
    • Understanding of print production requirements, artwork formatting and file preparation.
    • Strong attention to detail, file management and version control.
    • Working knowledge of Adobe Creative Suite advantageous.

    Leadership & commercial acumen

    • Ability to manage assigned tasks and meet production deadlines.
    • Teamwork and collaboration across Print Production, Creative Studio and Marketing stakeholders.
    • Proactive escalation of missing information, technical concerns or workflow risks.

    Key Performance Indictors

    • Artwork accuracy: Assigned artwork updates and adaptations are completed accurately.
    • Timelines: Assigned work is completed within agreed production deadlines.
    • Production readiness: Files are prepared according to approved specifications and standards.
    • Workflow compliance: Job statuses and records are updated accurately.
    • Stakeholder satisfaction: Positive feedback from Print Production, Creative Studio and business stakeholders.
    • Error reduction: Minimal artwork errors or production issues on assigned work.

    Special Conditions of Employment

    • South African citizen
    • MIE, clear criminal and credit
    • Driver’s license and/or own reliable transport 

    Remuneration and benefits:

    • Market related salary
    • Medical aid
    • Provident fund
    • Staff account 

    Closing Date 29 September 2026

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    Senior Platform Specialist – People and Culture

    Job Description

    • Dis-Chem Pharmacies has an opportunity available for a Senior Platform Specialist – People and Culture who is a seasoned functional and technical expert responsible for configuring, maintaining stability, optimizing, and managing the daily functional aspects of the platform that supports HR processes including payroll and employee data.
    • Reporting to the People and Culture Platform Squad Lead, this position offers in-depth subject-matter knowledge, ensures dependable platform performance within an employee-critical and compliance-driven environment (labour law and payroll compliance), and leads efforts in analyzing, designing, testing, and deploying People and Culture improvements and fixes.
    • Additionally, the role serves as a primary escalation contact for complex People and Culture issues and functional difficulties.

    Requirements

    • Degree or diploma in Information Technology, Information Systems, HR systems, or related field
    • 5+ years’ experience in platform support, configuration, and functional roles
    • Experience supporting HR, payroll, or other employee-critical platforms in regulated enterprise environments
    • Relevant Platform certifications
    • Proven experience working with vendors and third-party application providers

    Responsibilities

    Platform ownership & roadmap

    • Acts as the functional authority within the squad for complex changes and production decisions
    • Guides design and configuration choices to reduce risk, rework, and technical debt
    • Analyze business requirements and translate them into clear functional specifications
    • Provide expert support for complex incidents, root cause analysis, and problem resolution
    • Ensure labour law, payroll, data privacy, and regulatory requirements are correctly reflected in platform behaviour

    Delivery & operations

    • Lead functional design, configuration, and testing for enhancements and regulatory changes
    • Support release planning and execution, including regression testing and production validation
    • Review solution designs and changes to ensure alignment with HR processes, payroll cycles, and people governance standards
    • Work closely with Integration teams and dependent platform squads to support safe, reliable data flows across Finance as an example

    Governance & collaboration

    • Ensure changes comply with enterprise architecture, integration standards, and information security policies
    • Maintain high-quality documentation, including functional specs, test cases, and release notes
    • Support audit, compliance, and assurance activities related to HR and payroll systems, including evidence for statutory and audit requirements
    • Adhere to change, incident, and problem management processes

    Ways of working (Agile & squad-based)

    • Work as part of a cross-functional platform squad, collaborating with product owners, engineers, integration specialists, and business stakeholders
    • Participate in sprint / iteration ceremonies, including planning, stand-ups, reviews, and retrospectives
    • Contribute to continuous improvement by identifying delivery, quality, or process improvements
    • Support a culture of shared ownership, transparency, and learning

    Competencies

    • Deep functional understanding of HR platforms, payroll processing, employee data management, and people systems in regulated environments
    • Strong analytical and problem-solving skills in complex, mission critical environments
    • Ability to operate with high attention to detail in compliance-heavy, employee-critical environments
    • Confident communicator with both technical and business stakeholders
    • Hands on, ownership driven mindset

     Key Performance Indicators

    • Availability and operational stability of the P&C platforms
    • Reduction in repeat and high severity P&C incidents
    • Quality and timeliness of P&C enhancements and fixes
    • Accuracy and completeness of functional documentation and test evidence
    • Satisfaction of HR and Payroll stakeholders
    • Identify opportunities to reduce manual effort, recurring incidents, and configuration complexity through automation and simplification.
    • Contributes positively to team culture, engagement, and continuous improvement

    Special Conditions of Employment:

    • South African citizen
    • MIE, clear criminal and credit
    • Driver’s license and/or own reliable transport

    Remuneration and benefits:

    • Market related salary
    • Medical aid
    • Provident fund
    • Staff account

    Closing Date 02 October 2026

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    Cashier - Willowbridge (Tygervalley)

    Job Description

    • Dis-Chem Pharmacies requires experienced Cashier for their Willowbridge store. Support customer service at point of sale while ensuring a world-class shopping experience.
    • Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk

    Essential:

    • Grade 12 / Matric
    • A minimum of 6 months’ experience cashier/till operations experience
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language
    • Basic customer service
    • Willing and able to work retail hours

    Job Description:

    • Adhere to Dis-Chem’s customer service policies and procedures
    • Establish a professional relationship with customers
    • Report customer complaints and compliments to the Frontline Supervisor, or store management
    • Adhere to the customer turnover hourly rate
    • Be aware of current sales and promotions
    • Ensure colleagues and customers are not exposed to any risk
    • Carry out and manage Dis-Chem 5 star communication principles
    • Be responsible for cash flow
    • Ensure all line voids and price changes are approved and signed off by the supervisor
    • Exchange merchandise for customers and accept returned goods by customers when authorised to do so
    • Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
    • Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
    • Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
    • Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
    • Ensure all outgoing stock/items/scripts are scanned and paid for
    • Ensure that all money is strictly kept safely and securely inside the till
    • Handle daily takings confidentially, and only discuss with management
    • Be alert, recognise and report suspicious behaviour to management
    • Address queries regarding store merchandise
    • Adhere to Dis-Chem’s security policies and procedures

    Competencies:

    Essential:

    • In-depth knowledge of operating cash registers, and maintaining cash drawers
    • Knowledge of processing sales, refunds and payments
    • Strong command of English (written and oral)
    • Accuracy
    • Attention to detail
    • Presentable
    • Emotional intelligence
    • Social awareness
    • Accountability
    • Problem-solving
    • Analyse basic reports
    • Trustworthy and honest
    • Time management 

    Advantageous:

    • Third additional language

    Special conditions of employment:

    • Willing and able to work retail hours
    • Reliable transport and/or reside in close proximity to the store
    • South African citizen
    • Clear credit and criminal records

    Remuneration and benefits:

    • Market-related salary
    • Medical aid
    • Provident fund
    • Staff account 

    Closing Date 02 October 2026

    go to method of application »

    Casual Cashier - Willowbridge

    Job Description

    • Dis-Chem Pharmacies requires experienced Cashier for their Willowbridge store. Support customer service at point of sale while ensuring a world-class shopping experience.
    • Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk

    Essential:

    • Grade 12 / Matric
    • A minimum of 6 months’ experience cashier/till operations experience
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language
    • Basic customer service
    • Willing and able to work retail hours

    Job Description:

    • Adhere to Dis-Chem’s customer service policies and procedures
    • Establish a professional relationship with customers
    • Report customer complaints and compliments to the Frontline Supervisor, or store management
    • Adhere to the customer turnover hourly rate
    • Be aware of current sales and promotions
    • Ensure colleagues and customers are not exposed to any risk
    • Carry out and manage Dis-Chem 5 star communication principles
    • Be responsible for cash flow
    • Ensure all line voids and price changes are approved and signed off by the supervisor
    • Exchange merchandise for customers and accept returned goods by customers when authorised to do so
    • Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
    • Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
    • Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
    • Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
    • Ensure all outgoing stock/items/scripts are scanned and paid for
    • Ensure that all money is strictly kept safely and securely inside the till
    • Handle daily takings confidentially, and only discuss with management
    • Be alert, recognise and report suspicious behaviour to management
    • Address queries regarding store merchandise
    • Adhere to Dis-Chem’s security policies and procedures

    Competencies:

    Essential:

    • In-depth knowledge of operating cash registers, and maintaining cash drawers
    • Knowledge of processing sales, refunds and payments
    • Strong command of English (written and oral)
    • Accuracy
    • Attention to detail
    • Presentable
    • Emotional intelligence
    • Social awareness
    • Accountability
    • Problem-solving
    • Analyse basic reports
    • Trustworthy and honest
    • Time management 

    Advantageous:

    • Third additional language

    Special conditions of employment:

    • Willing and able to work retail hours
    • Reliable transport and/or reside in close proximity to the store
    • South African citizen
    • Clear credit and criminal records

    Remuneration and benefits:

    • Market-related salary

    Closing Date 02 October 2026

    go to method of application »

    Integration Platforms Lead

    Job Description

    • Dis-Chem Pharmacies has an opportunity available for a Integration Platforms Squad Lead, reporting into the Integration and Engineering Platforms Tribe Lead, owns the end-to-end health, delivery, and operational performance of Dis-Chem’s integration platforms.
    • This platform enables reliable, secure, and governed data exchange across retail, customer, core, and external partner systems through APIs, events, batch interfaces, and middleware.
    • The role leads a cross-functional squad responsible for designing, building, and operating reusable integration capabilities that reduce point-to-point complexity, protect data integrity, and enable scalable platform-to-platform connectivity across the enterprise.

    Requirements

    • Bachelor’s degree in Information Technology, Computer Science, or related field
    • 7+ years’ experience in integration platforms, middleware, or enterprise systems
    • Proven experience leading cross-functional delivery teams or platform squads
    • Experience in complex, multi-system enterprise environments preferred

    Responsibilities

    Platform ownership and roadmap

    • Own execution of the integration platforms roadmap within the Integration Platforms Tribe
    • Shape priorities, dependencies, and sequencing with the Tribe Lead and Product Owners
    • Drive standardisation and reuse of integration patterns, APIs, and messaging frameworks
    • Reduce point-to-point integrations and technical debt across the landscape

    Delivery and operations

    • Lead the integration squad delivering interfaces, APIs, events, and middleware capabilities
    • Ensure stable operation of integrations, including monitoring, alerting, error handling, and recovery
    • Own release planning, testing, and production support for integration changes
    • Proactively manage incidents, root-cause analysis, and prevention of repeat failures

    Governance and collaboration

    • Ensure integrations comply with enterprise architecture, integration standards, and security requirements
    • Coordinate closely with Application Platform squads, Enterprise Architecture, Security, and Data teams
    • Manage integration tooling and vendor partners within tribe-level governance frameworks
    • Escalate architectural, data-integrity, capacity, or priority trade-offs as required

    Competencies

    • Strong understanding of enterprise integration patterns (APIs, events, batch, messaging)
    • Experience operating high-reliability, data-critical platforms
    • Ability to balance delivery speed with platform stability and governance
    • Strong collaboration and stakeholder-management skills across technical teams

    Key Performance Indicators

    • Availability, reliability, and performance of integration platforms
    • Reduction in integration failures, data flow incidents, and manual workarounds
    • Adoption and reuse of standard integration patterns, APIs, and services
    • On-time delivery of integration enhancements and platform changes
    • Satisfaction of application platform squads consuming integration services
    • Contribution to culture, accountability, engagement, and continuous improvement

    Ways of working (Agile & squad-based)

    • Lead a cross-functional integration platform squad using Agile delivery principles
    • Operate with clear platform ownership and accountability
    • Promote reuse, standardization, and continuous improvement
    • Balance delivery enablement with enterprise governance and operational reliability

    Special Conditions of Employment:

    • South African citizen
    • MIE, clear criminal and credit
    • Driver’s license and/or own reliable transport

    Remuneration and benefits:

    • Market related salary
    • Medical aid
    • Provident fund
    • Staff account

    Closing Date 02 October 2026

    go to method of application »

    Customer Consultant - Hermanus

    Job Description

    • Dis-Chem Pharmacies requires the committed services of a Customer Consultant for their Hermanus store. To interact with Dis-Chem’s customers and provide them with the necessary information to address inquiries regarding products and services. Deal with and help resolve any customer complaints and concerns.

    Minimum Requirements:

    Essential:

    • Grade 12 / Matric (with at least 60% in English, Afrikaans and Maths Literacy)
    • At least 1-year experience in administration or public relations
    • Strong communication and customer interaction skills
    • Computer literate – MS Office
    • Willing and able to work retail hours 

    Advantageous:

    • Administration / Customer Service / Public Relations qualification
    • Third additional language
    • SAP experience

    Job Description:

    • Ensure accurate data capturing and completion of documentation is done
    • Check card balances, card reports and/or statements for customers
    • Manage daily and weekly inventory control cards, magazines, application forms, baby bags, travel kits, promotional items, partner goody bags, free gifts and other promotional items
    • Ensure Accurate Process of Transaction – TRMS – capturing and reporting
    • Manage stock control and shrinkage
    • Checkpoint reversals on statements
    • Check the manual point’s allocation on card reports and statements, to ensure all manual allocations are given through to the Admin Manager on a daily basis
    • Ensure effective internal communication (within customer service/benefits programme)
    • Escalate compliments, complaints and product sourcing to Senior or Regional Customer Consultants daily
    • Manage and report complaints and compliments through the customer service diary
    • Ensure effective external communication (customer feedback)
    • Respond to written or e-mail queries on various platforms
    • Ensure Store Manager and relevant employees are kept informed of all elements regarding the benefit programme
    • Adhere to excellent telephone etiquette at all times according to Dis-Chem’s SOPs
    • Accurate recruitment and capturing of customers
    • Coordinate and manage in-store events and promotions
    • Create a central point of contact for all general queries, compliments and complaints
    • Assist customers with any queries, and refer customers to the appropriate departments where applicable
    • Ensure visibility of the Benefits Programme signage and/or current promotional signage regarding the Benefits Programme displayed at the customer service help desk or till points
    • Be visible on the store floor when a second Customer Consultant can relieve you at the Customer Consultant department
    • Provide relevant benefit programme training to all departments, and ensure implementation of training
    • Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

    Competencies:

    Essential:

    • Administration of customer relations
    • Strong command of the English and Afrikaans languages
    • Exceptional communication and active listening skills
    • Problem-solving skills
    • Sound analytical skills
    • Patience
    • Honest and trustworthy
    • Time management
    • Ability to lead by example

    Advantageous:

    • Relevant administration course
    • Knowledge of the POPI and Consumer Protection Act
    • Third additional language

    Special conditions of employment:

    • Willing and able to work retail hours
    • Valid driver’s license and own reliable transport for travel to meetings and training
    • South African citizen
    • Clear credit and criminal records

    Remuneration and benefits:

    • Market-related salary
    • Medical aid
    • Provident fund
    • Staff account

    Closing Date 02 October 2026

    go to method of application »

    Cloud Infrastructure Lead

    Job Description

    • Dis-Chem Pharmacies has an opportunity available for a Cloud Infrastructure Lead, must be highly skilled and have the ability to design, implement, and optimize cloud-based solutions that support our large-scale retail operations.
    • Will need to architect resilient and scalable cloud environments, automate deployments, enhance performance, and ensure secure and efficient cloud operations across our enterprise.
    • Will play a key leadership role within the Cloud Engineering team, collaborating with cross-functional technology, security, and product groups to deliver high-performing services to customers, stores, and distribution centers.

    Requirements

    Cloud certifications such as:

    • Azure Solutions Architect / Azure DevOps Expert
    • AWS Solutions Architect – Professional
    • Background in microservices, distributed systems, or event-driven

    Responsibilities

    Cloud Architecture & Engineering

    • Design, build, and maintain scalable, secure, and highly available cloud infrastructure for enterprise retail operations.

    Automation & DevOps

    • Develop CI/CD pipelines to automate application deployment and infrastructure
    • Ensure cloud environments support high-volume retail workloads and seasonal peak performance.

    Security, Governance & Compliance

    • Apply cloud security best practices, monitoring, identity and access management (IAM), and data protection.

    Monitoring & Reliability

    • Lead troubleshooting and incident response for critical cloud-related
    • Optimize cost, performance, and reliability across cloud

    Collaboration & Leadership

    • Requires close collaboration with other Business units to deliver effective cloud strategies and deployments.
    • Work closely with DevOps, Network, Security, Data, and Application teams to support end-to-end solutions.

    Competencies

    • 6+ years of experience in Cloud Engineering, DevOps, or Infrastructure
    • Expert-level knowledge of one or more major cloud
    • Experience with CI/CD
    • Solid understanding of containerization and
    • Strong knowledge of networking, load balancing, DNS, VPNs, firewalls, and cloud-native networking.
    • Familiarity with monitoring and logging
    • Experience working in large enterprise environments (retail experience advantageous).

    Key Performance Indicators

    • Cloud Platform Reliability & Availability
    • Contribution to culture, accountability, engagement, and continuous improvement
    • KPI: Maintain 99.9% – 99% uptime across critical cloud workloads. Infrastructure Delivery Speed (Automation & IaC)
    • CI/CD Pipeline Efficiency. Measured by: Pipeline logs, deployment metrics. Why it matters: Retail apps need rapid updates without breaking
    • Cloud Cost Optimization (FinOps). Measured by: Cloud cost reports, FinOps Why it matters: Retail cloud consumption is high—cost predictability is key.
    • Security & Compliance Posture

    Ways of working (Agile & squad-based)

    • Lead a cross-functional Cloud platforms squad using Agile delivery principles
    • Operate with clear platform ownership and accountability
    • Promote reuse, standardization, and continuous improvement

    Special Conditions of Employment:

    • South African citizen
    • MIE, clear criminal and credit
    • Driver’s license and/or own reliable transport

    Remuneration and benefits:

    • Market related salary
    • Medical aid
    • Provident fund
    • Staff account

    Closing Date 02 October 2026

    go to method of application »

    Cashier - Ottery

    Job Description

    • Dis-Chem Pharmacies requires experienced Cashier for their Ottery store. Support customer service at point of sale while ensuring a world-class shopping experience.
    • Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk

    Essential:

    • Grade 12 / Matric
    • A minimum of 6 months’ experience cashier/till operations experience
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language
    • Basic customer service
    • Willing and able to work retail hours

    Job Description:

    • Adhere to Dis-Chem’s customer service policies and procedures
    • Establish a professional relationship with customers
    • Report customer complaints and compliments to the Frontline Supervisor, or store management
    • Adhere to the customer turnover hourly rate
    • Be aware of current sales and promotions
    • Ensure colleagues and customers are not exposed to any risk
    • Carry out and manage Dis-Chem 5 star communication principles
    • Be responsible for cash flow
    • Ensure all line voids and price changes are approved and signed off by the supervisor
    • Exchange merchandise for customers and accept returned goods by customers when authorised to do so
    • Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
    • Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
    • Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
    • Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
    • Ensure all outgoing stock/items/scripts are scanned and paid for
    • Ensure that all money is strictly kept safely and securely inside the till
    • Handle daily takings confidentially, and only discuss with management
    • Be alert, recognise and report suspicious behaviour to management
    • Address queries regarding store merchandise
    • Adhere to Dis-Chem’s security policies and procedures

    Competencies:

    Essential:

    • In-depth knowledge of operating cash registers, and maintaining cash drawers
    • Knowledge of processing sales, refunds and payments
    • Strong command of English (written and oral)
    • Accuracy
    • Attention to detail
    • Presentable
    • Emotional intelligence
    • Social awareness
    • Accountability
    • Problem-solving
    • Analyse basic reports
    • Trustworthy and honest
    • Time management 

    Advantageous:

    • Third additional language

    Special conditions of employment:

    • Willing and able to work retail hours
    • Reliable transport and/or reside in close proximity to the store
    • South African citizen
    • Clear credit and criminal records

    Remuneration and benefits:

    • Market-related salary
    • Medical aid
    • Provident fund
    • Staff account 

    Closing Date 02 October 2026

    go to method of application »

    Junior Field Services Technician

    Job Description

    • Dis-Chem Pharmacies has an opportunity available for a Junior Field Services Technician, reporting into the Regional IT Operations Lead and guided by Senior Field Services Technicians, is an entry-level operational role supporting the stability and availability of IT systems and devices across Dis-Chem stores, distribution centres, and offices.
    • The role focuses on building foundational field-based IT support capability while providing supervised, hands-on support for end-user devices, POS equipment, store networks, peripherals, and basic infrastructure components.
    • The Junior Field Services Technician contributes to incident resolution, routine maintenance, new store support activities, and documentation, developing the skills required to progress into senior field support or IT operations roles.
    • The role operates within a retail-critical, customer-facing environment, adhering strictly to operational procedures, security controls, and defined escalation paths to minimize disruption to store trading.

    Requirements

    • Matric (Grade 12); IT-related diploma or certificate advantageous
    • 1–2 years’ experience in IT support, service desk, or field services roles
    • Exposure to retail, multi-site, or customer-facing environments advantageous
    • Basic knowledge of PCs, POS devices, printers, and peripherals beneficial

    Responsibilities

    Field service delivery & learning

    • Provide first- and second-line on-site IT support under supervision
    • Assist with troubleshooting and resolving issues related to POS devices, end-user equipment, printers, scanners, and store peripherals
    • Support basic store network and connectivity checks (under guidance)
    • Assist with device installations, swaps, break/fix activities, and new store or refurbishment support
    • Build understanding of end-to-end store technology dependencies and operational workflows

    Quality, testing & operational support

    • Perform basic validation and testing of devices and systems after fixes or installations
    • Follow defined checklists and procedures to ensure consistent, high-quality outcomes
    • Assist with root-cause identification for recurring store issues under guidance
    • Follow incident, request, and change management processes consistently
    • Support stable store operations during peak trading and critical business periods

    Governance & ways of working

    • Adhere to IT operations standards, security policies, and access controls
    • Operate strictly within approved procedures, controls, and escalation frameworks
    • Ensure compliance with asset management, device handling, and audit requirements
    • Maintain accurate documentation, job notes, and asset updates (ITAM/CMDB)
    • Escalate risks, unresolved issues, or safety concerns promptly to senior technicians or regional leads

    Ways of working (Agile & squad-based)

    • Work as part of a Regional IT Operations / Field Services squad under senior guidance
    • Participate in planning and coordination activities as appropriate
    • Learn through hands-on field delivery, coaching, and structured feedback
    • Operate with discipline, accountability, and a continuous improvement mindset
    • Build operational capability while supporting stable, secure store technology delivery

    Competencies

    • Foundational understanding of end-user computing, POS devices, and store IT environments
    • Structured, practical problem-solving approach
    • High attention to detail and accuracy in physical and technical tasks
    • Ability to follow defined procedures, checklists, and escalation paths
    • Willingness to learn and develop across IT operations and field support domains
    • Reliable, customer-focused, and service-oriented mindset

    Key Performance Indicators

    • Timely resolution of assigned field support incidents and service requests
    • Accuracy and quality of diagnostics, work notes, and handovers
    • Reduction in repeat incidents caused by incorrect fixes or incomplete execution
    • Adherence to SLA and response-time targets for on-site support
    • Compliance with IT operations procedures, security standards, and asset controls
    • Accuracy of device installation, replacement, and configuration tasks
    • Quality and completeness of documentation and asset updates
    • Demonstrated progression in technical and operational capability
    • Effective use of coaching and feedback from senior technicians
    • Contributes positively to team culture, engagement, and continuous improvement

    Special Conditions of Employment:

    • South African citizen
    • MIE, clear criminal and credit
    • Driver’s license and/or own reliable transport

    Remuneration and benefits:

    • Market related salary
    • Medical aid
    • Provident fund
    • Staff account

    Closing Date 02 October 2026

    go to method of application »

    Cashier - Canal Walk

    Job Description

    • Dis-Chem Pharmacies requires experienced Cashiers for their store in Century City, Canal Walk. Support customer service at point of sale while ensuring a world-class shopping experience.
    • Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk

    Essential:

    • Grade 12 / Matric
    • A minimum of 6 months’ experience cashier/till operations experience
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language
    • Basic customer service
    • Willing and able to work retail hours

    Job Description:

    • Adhere to Dis-Chem’s customer service policies and procedures
    • Establish a professional relationship with customers
    • Report customer complaints and compliments to the Frontline Supervisor, or store management
    • Adhere to the customer turnover hourly rate
    • Be aware of current sales and promotions
    • Ensure colleagues and customers are not exposed to any risk
    • Carry out and manage Dis-Chem 5 star communication principles
    • Be responsible for cash flow
    • Ensure all line voids and price changes are approved and signed off by the supervisor
    • Exchange merchandise for customers and accept returned goods by customers when authorised to do so
    • Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
    • Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
    • Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
    • Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
    • Ensure all outgoing stock/items/scripts are scanned and paid for
    • Ensure that all money is strictly kept safely and securely inside the till
    • Handle daily takings confidentially, and only discuss with management
    • Be alert, recognise and report suspicious behaviour to management
    • Address queries regarding store merchandise
    • Adhere to Dis-Chem’s security policies and procedures

    Competencies:

    Essential:

    • In-depth knowledge of operating cash registers, and maintaining cash drawers
    • Knowledge of processing sales, refunds and payments
    • Strong command of English (written and oral)
    • Accuracy
    • Attention to detail
    • Presentable
    • Emotional intelligence
    • Social awareness
    • Accountability
    • Problem-solving
    • Analyse basic reports
    • Trustworthy and honest
    • Time management 

    Advantageous:

    • Third additional language

    Special conditions of employment:

    • Willing and able to work retail hours
    • Reliable transport and/or reside in close proximity to the store
    • South African citizen
    • Clear credit and criminal records

    Remuneration and benefits:

    • Market-related salary
    • Medical aid
    • Provident fund
    • Staff account 

    Closing Date 02 October 2026

    go to method of application »

    Receiving Clerk - Canal Walk

    Job Description

    • Dis-Chem Pharmacies' requires a Receiving Clerk for their Canal Walk store. You will ensure the efficient and accurate receiving and packing of stock in line with Dis-Chem’s SOPs and requirements, and customer needs within the store.

    Minimum Requirements:

    Essential:

    • Grade 12 / Matric
    • Computer literate
    • Sound numerical skills
    • Willing and able to work retail hours

    Advantageous:

    • Previous receiving / retail / FMCG experience

    Job Description:

    • Accurately verify, scan and capture physical goods received for the store, in accordance with company policy and standard operating procedures
    • Receive all warehouse goods and invoices in accordance with company policy and procedures
    • Return all unordered or damaged goods delivered to the store and accurately complete credit notes for non-acceptance in accordance with company policy and SOPs
    • Verify and check deliveries and invoices for total accuracy
    • Ensure goods delivered are the goods invoiced and captured in terms of quantities, variant and condition
    • Assist the Receiving Manager in preparing and logging warehouse claims on the warehouse claims system
    • Ensure the flow of stock receipts through receiving is maintained, that deliveries arriving are receipted the same day and sent to the floor
    • Process all returns to suppliers in compliance with company SOPs
    • Ensure all physical controls over the goods receiving area are in place and operational
    • Maintain storerooms are in an acceptable and orderly condition
    • Assist in managing and controlling high-risk stock

    Competencies:

    Essential:

    • Knowledge of receiving operating procedures, administration
    • Strong command of the English language
    • Effective interaction with suppliers, management, reps and staff
    • Sound analytical skills
    • Time management
    • Heavy lifting + 20kg

    Advantageous:

    • Bilingual
    • Operating of the stock rotating system

    Special conditions of employment:

    • Willing and able to work retail hours
    • Able and physically fit to lift and move heavy boxes (­+ 20kg)
    • Reliable transport and/or reside in close proximity to the store
    • South African citizen
    • Clear credit and criminal records

    Remuneration and benefits:

    • Market-related salary
    • Medical aid
    • Provident fund
    • Staff account

    Closing Date 02 October 2026

    go to method of application »

    Online Administrator - Canal Walk

    Job Description

    • Dis-Chem Pharmacies has an exciting opportunity available for an Online Administrator for their Canal Walk, Century City store. The main function of the role will be to ensure effective in-store operation for the Dis-Chem Online Store’s Click & Collect system.

    Minimum Requirements:

    Essential:

    • Grade 12 / Matric
    • Minimum of 1 years’ experience in a relevant retail environment
    • Computer literate – MS Office and Internet browser administration

    Job Specifications:

    • Promote the ultimate superior customer relations experience for all Click & Collect users.
    • Manage customer orders and ensure that they are ready for collection before the customer visits the store to collect their goods purchased.
    • Stay up to date with all e-mail and system queries and act accordingly.
    • Keep accurate records of all Click and Collect orders received, picked, packed and released to customer.
    • Identify opportunities to reduce customer wait times upon picking at stores.
    • Report any system issues as soon as it appears to enhance customer experiences.
    • Correctly pick and pack parcels to avoid customer discrepancies.
    • Resolve any customer queries in the fastest and most appropriate way possible.
    • Inform management of any unresolved customer matters.
    • Maintain regular communication with management and up to date feedback regarding online operations.
    • Implement all new operations as required by management.

    Competencies:
    Essential:

    • Understand best practices related to Click and Collect in-store operations
    • Customer Service driven and focus on quality
    • Exceptional communication and active listening skills
    • Customer service skills
    • Attention to detail
    • Deadline driven
    • Problem solving skills
    • Patient, honest and trustworthy
    • Time management and accountability

    Advantageous:

    • Understand basic of Online shopping (e-Commerce) in South Africa
    • Bilingual

    Special conditions of employment:

    • Willing and able to work retail hours
    • Reliable transport
    • Fully Vaccinated (proof of vaccination certificate)
    • South African citizen
    • Clear credit and criminal records

    Remuneration and benefits:

    • Market related salary
    • Medical aid
    • Provident fund
    • Staff account

    Closing Date 02 October 2026

    go to method of application »

    Third Party Risk Management Specialist

    Job Description

    • Dis-Chem Pharmacies has an opportunity available for a Third-Party Risk Management Specialist responsible for assessing and managing security risks arising from Dis-Chem’s external vendors, technology partners, and service providers.
    • The role establishes and maintains Dis-Chem’s third-party security due-diligence framework, evaluates vendor controls before onboarding, and monitors ongoing compliance across the vendor lifecycle.
    • Works closely with CISO, Enterprise Architecture, Procurement, and IT platform teams to ensure third-party risks are identified early, assessed consistently, and addressed through contractual, technical, or operational controls. Strengthens resilience in a landscape heavily reliant on external IT partners.

    Requirements

    • Degree in Information Security, IT, Risk Management, or related field
    • 5+ years’ experience in IT security or vendor risk management, preferably in a multi-vendor environment
    • Exposure to outsourced service models, SOC/MDR providers, and cloud-hosted solutions.

    Responsibilities

    Information Security Governance & Compliance

    • Develop and maintain the third-party security assessment and onboarding framework for all technology vendors
    • Establish security requirements, minimum controls, and contractual clauses for IT suppliers in alignment with enterprise architecture and CISO standards
    • Maintain a central third-party risk register and ensure risk ratings, remediation actions, and exceptions are documented and reviewed
    • Collaborate with Procurement to embed security reviews into sourcing and renewal

    Third-Party Security Risk Management

    • Conduct risk assessments for new vendors and high-risk services; evaluate security certifications, architecture, hosting, data flows, access models, and operational processes
    • Identify control gaps and recommend mitigation across domains (e.g., IAM, data protection, resilience, patching, monitoring)
    • Partner with IT platform teams to validate integration risks and enforce secure configuration requirements
    • Track remediation progress with vendors and escalate overdue or critical issues to CISO

    Monitoring, Incident Support & Reporting

    • Monitor vendor security posture continuously through attestations, performance metrics, and threat intelligence
    • Support incident investigation when a vendor-driven outage or cyber event impacts Dis-Chem (noted as a known pain point)
    • Provide reporting to CISO, Procurement, and Leadership on vendor risk levels, trends, and areas requiring uplift

    Competencies

    Domain Expertise

    • Strong understanding of third-party risk, vendor security controls, and security assessment methods
    • Knowledge of risk domains relevant to retail pharmacy (hosting, data protection, resilience, availability, integrations)
    • Familiarity with regulatory and contractual security requirements.

    Leadership & Commercial Acumen

    • Ability to influence vendors and internal stakeholders toward secure-by-design decisions
    • Strong negotiation and communication skills to articulate risks and required mitigations.

    Key Performance Indicators

    •  % of vendors assessed and risk-rated before onboarding
    • Remediation closure rate for vendor findings
    • Contribution to culture, accountability, engagement, and continuous improvement
    • Reduction in vendor-related incidents or outages
    • Quality and completeness of vendor risk documentation
    • Stakeholder satisfaction with vendor risk process

    Special Conditions of Employment:

    • South African citizen
    • MIE, clear criminal and credit
    • Driver’s license and/or own reliable transport

    Remuneration and benefits:

    • Market related salary
    • Medical aid
    • Provident fund
    • Staff account

    Closing Date 02 October 2026

    Method of Application

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