Spec: Sales Account Management at BCX

Core Description

• Responsible for achieving and exceeding revenue targets through the management of the full sales cycle for defined verticals and customer base. 

Key Deliverables / Primary Functions

• Develop, communicate, and execute a structured client strategy aligned to the Sales framework methodology to drive account growth and retention.
• Design and implement detailed account plans focused on revenue growth, client expansion, and strategic objectives.
• Manage sales activities to achieve agreed targets, ensuring delivery within approved budgets and corporate objectives.
• Monitor client satisfaction consistently and proactively address issues to maintain strong service quality and retention.
• Foster a culture of accountability and performance, driving objective-based management and customer-focused execution.
• Collaborate across internal teams to identify and sell new enterprise solutions into existing clients, delivering growth targets.

Core Functional Skills & Capabilities

• Account Planning & Management
• Customer Focus
• Relationship Building
• Sales Pipeline Management
• Sales Strategy
• Core Behavioural Competencies
• Job Match
• Persuading and Influencing
• Presenting and Communicating information
• Delivering Results & Meeting customer expectations
• Relating and Networking
• Achieving personal work goals & objectives

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Sales/Marketing
• OR NQF 4: Grade 12

Additional Education -Preferred /Advantage

Experience

• Minimum of 5 years’ ICT experience in Account Management Role

Or

• Minimum of 7 years’ ICT experience in Account Management Role

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

• Level of engagement    Engagement will all levels within the organisation, internal and external to the business.
• Span of Control    0

Special Requirements / Employment Condition

• Valid Drivers license
• Required to travel locally and/or internationally

Workplace / Physical Requirements

• Hybrid Remote Worker
• Non-Billable