Specialist Integration Designer at The South African Revenue Service (SARS)

Job Purpose

• To provide specialist advice and deliver SARS Integration Design deliverables assigned to meet project and/or programme requirements.

Education and Experience

Minimum Qualification & Experience Required

• Relevant Bachelor's Degree / Advanced Diploma (NQF 7) and 5 - 7 years’ experience in an Integration/ Enterprise Service Bus (ESB) environment, of which 2 - 3 years ideally at functional specialist level

 OR

• Senior Certificate (NQF 4) AND Relevant IT Qualification / Certification - UML, SOA Certification, TOGAF, ITIL, COBIT, PMP or similar Project Management Cortication AND  5-7 years’ experience in an Integration/ Enterprise Service Bus (ESB) environment.

  ALTERNATIVELY

• Senior Certificate (NQF 4) AND 10 years' Integration/ Enterprise Service Bus (ESB) experience.

Minimum Functional Requirements

Implementation experience in Integration Design, inclusive of

• Integration Technologies(s)
• Modelling Tools (e.g. Rational Software Architect, Ms Visio, Rational Rose,).
• Integration Styles (Remote Procedure Call [RPC], Non and Managed File Transfers, Databases, API, Messaging, Service) Encoding, Message Exchange formats (XML, Flat Files, EDI) Quality of Service; Communication Protocols: (HTTPS, JDBC, MQ, IDOC, JMS, REST, SOAP, WSDL)

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• To attend Project meetings especially those essential to the designing of the Integration Solution.
• To produce all required Integration Design Artefacts that includes Logical Integration Document (LID), Technical Integration Document (TID), Schemas or related Data contracts, mapping documents assigned to them by senior resources.
• To identify Risks and recommend Risk mitigation and manage Risk related to Integration Design Delivery.
• To resolve complex Integration Design issues and conduct completed staff work that involves weighing alternatives in complex problems. Update the ICC Service Inventory when required with all required service-related information.
• To conduct troubleshooting on ESB Transaction Log on request.
• To send project-related communication and any other communication required in the Integration Design team.
• To support Senior Resources with any other Integration Design task assigned to them.
• To participate in internal review Initiatives that includes Process Improvement initiatives, strategic initiatives, and present solutions to internal SARS review Boards when requested. 
• Responsible for overall Integration designs deliverables for assigned domain within Integration.
• Responsible for representing respective Integration domain at Project and/or programme meetings that includes Project schedule, Solution Architecture, Business Requirement Specification, Functional Spec review sessions, bug meetings, war-room, etc.
• Expected to be able to influence through communication plus ability to make complex decisions.
• To be responsible for raising and communicate project and Production Fixes issues, highlight project risks and escalate the issues for resolution where required.
• Responsible for making presentation on project issues and solution recommendations at management and project teams
• Accountable for delivery of the Logical Integration Design (LID) document, Schemas, Mapping documents, Technical Integration Document (TID) and any other required Integration Design artefact.
• Responsible for conducting LID review sessions to the Project team as well as handing over Integration Design artefacts to the internal Integration Development team.
• Responsible for strategic thinking within on domain around areas of efficiency, quality and innovation.
• Contribute towards providing expertise testing support at project/programme level as well as Prod-Fixes.
• Responsible for issue identification during testing and Production as well as making fixes required to remedy problems.
• Provide clear and timely account of issues as well as mitigating factors to prevent such from happening again.
• Expected to participate in Internal Review initiative to review as well as contribute to the internal body of knowledge and improvements.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.

People

• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
• Drive own performance and development in order to achieve and improve on work outputs in line with required response time, quality and service delivery standards.

Finance

• Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, and quick and error free.

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail 
• Building Sustainability 
• Commitment to Continuous Learning 
• Conceptual Ability 
• Customer Service  
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness 
• Problem Solving and Analysis 
• Respect
• Trust

Technical competencies

• Business Knowledge 
• Computer Literacy 
• Planning and Organising  
• Reporting
• System Thinking 
• Data Collection and Analysis
• IT Knowledge
• Policy analysis
• Technical Expertise
• Verbal Communication