Specialist: Investigations at Vodacom

Role Purpose

The Specialist: Investigations based within the Legal and Regulatory business unit. The role of the Specialist: Investigations is to in this role; investigation of internal and external complaints/cases and the identification, recommendation, and implementation of appropriate control measurements, in order to prevent and mitigate
any threats to Vodacom

Your responsibilities will include

Internal Investigations

• Assess cases for investigation and plan appropriate action plan (commence investigation, appropriate referral, etc.)
• Conduct proper investigation of all cases booked out on the Forensics Case Management System and that such investigations are done in accordance with Vodacom policies and procedures (Evidence sourcing, investigations, witness interviews, etc.).
• Identify, recommend and implement internal control measures to proactively prevent incidents of economic crimes against Vodacom.
• Produce quality reports in accordance with business requirements.
• Liaise with all stakeholders involved in investigations.
• Compilation of disciplinary bundles and giving evidence at disciplinary enquiries where required.
• Ensure proper filing of all records in accordance with policy, legislation and business practice.

External Investigations

• Responsible for the proper investigation of all cases booked out on the Forensics Case Management system and that such investigation are done in accordance with Vodacom policies and procedures.
• Identify, recommend and implement control measures topro-actively prevent other incidents of economic crimes against Vodacom.
• Produce quality reports in accordance with business requirements
• Pro-active identification of criminal syndicates and further addressing such threats in a quick and effective manner.
• Assist with police operations where necessary and ensure the arrests of identified suspects.
• Dealer investigation
• Liaise with all Regional Vodacom clients, external complainants, SAPS, NPA, etc.

Provide Support

• Internal and external client support and guidance related various matters and queries (Whistle blowing, external and internal customer s, e.g. Dealers, auditing, forensics, HR, business)

The ideal candidate for this role will have:

• Matric essential
• 3 - 5 years relevant experience is essential
• A relevant Degree or Diploma is essential

Job Knowledge:

• Forensic Systems (i.e. Dealerweb, Eppix, Analyst Notebook, ICAP, etc.)
• Policies and procedures, best/recommended practices and internal processes
• Corporate Environment
• Legislation
• Disciplinary Enquiry and Legal Proceedings
• Insurance (Loss Reports)

Closing date of Applications: 3 November 2020 
The base location for this role is, Vodacom Campus, Midrand
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.