Specialist NW Partner KAM | Specialist Channels at Liquid Intelligent Technologies

ROLE PURPOSE

To maximize revenue opportunities through establishing, developing and maintaining long-term relationships and to define and execute sales strategies that focus on increased sales and profitability.  Position LIT as the partner of choice by cultivating relationships and identifying opportunities whilst achieving and exceeding sales targets.

Deliver on Sales Strategy

• Actively identify and pursue potential business and generate and maintain opportunity pipeline and credible business forecasts to meet sales targets.
• Track and record sales activities and deal with any queries.
• Co-ordinate cross functional processes to ensure all functions integrate and contribute to customer satisfaction.
• Retention & growth of existing accounts, whilst seeking new business.

Obtaining information regarding the customer activity cycle and current telecommunications infrastructure and identifying business opportunities where deemed viable.

• Customer lifecycle management
• Customer competitor analysis, win/loss reviews to improve pricing and product offerings, analysis of market trends.

Build and grow client Relationships to ensure excellent customer experience.

• Understand clients' business and generate new ideas to improve the customers’ business.
• Build trust, credibility, and client referrals.
• Oversee the execution of the complete sales process for all customers, including customer request handling, customer information gathering, finalization of product specification and selection and SLA negotiation and finalization.

Maintaining a clear forecast of opportunities and developing a sales pipeline in order to reach sales targets.

• Converting leads into opportunities to grow pipeline.
• Identify and establish relationships, provide pre-sales and after-sales assistance in bid/tender processes.
• Deliver presentations and propose consultation-based solutions.

Requirements

• Related Tertiary qualification and at least 3 years' related experience within the ICT sector including technical knowledge within OCT or Telecommunications and a proven track record with Channel Partners