Specialist: Operational Risk at Capitec Bank

About the role

• This role provides specialist expertise to drive proactive and effective risk identification, assessment, and management within Operations. You’ll play a pivotal role in developing and implementing operational risk policies, frameworks, and standards, ensuring a robust risk management approach at the process level. By establishing and executing comprehensive risk assessment practices, you’ll equip management with precise risk information, enabling informed decision-making on internal controls. Additionally, you’ll gather critical risk insights and prepare detailed reports for stakeholders on risk exposures, fostering transparency and accountability across the organisation.

Key Performance Areas:

Enable and Maintain Risk Processes and System Efficiencies

• Proactively monitor operational risk processes, identifying gaps and improvements.
• Continuously refine the user experience of risk systems and processes.
• Implement risk management processes across business units, aligned with industry best practices.

Develop and Uphold Risk Policies, Frameworks, and Standards

• Conduct research and benchmarking to ensure policies and standards meet regulatory and industry requirements.
• Manage and maintain the Risk Register platform, ensuring effective methodologies and controls.
• Support implementation of comprehensive risk control assessments and methodologies.

Promote Continuous Risk Culture Improvement

• Drive risk culture initiatives through training and risk awareness programs.
• Partner with internal stakeholders to embed operational risk practices across teams.
• Stay updated with regulatory changes and integrate them into Capitec's risk approach.

Reporting and Stakeholder Engagement

• Prepare detailed, accurate risk reports for governance bodies and regulatory requirements.
• Stand in for industry body representations as needed, collaborating with stakeholders across the bank.
• Actively engage with key committees to foster a unified approach to risk awareness and culture.

Experience

Minimum

• 5+ years in Risk Management, including 1+ year of specialized experience in Operational Risk.
• Strong experience in risk assessments, control self-assessments, and report writing.
• Knowledge of frameworks like ISO 31000, COSO, and Basel II/III, particularly in financial services.

Our ideal candidate has:

• 5+ years of experience in a Risk Management role
• 1+ year of specialized experience in Operational Risk
• Background in financial services or banking is an advantage

Qualifications (Minimum)

• Bachelor's Degree in Risk and Compliance or Economic and Management Sciences

Qualifications (Ideal or Preferred)

• Honours Degree in Risk and Compliance or Economic and Management Sciences

Knowledge

Minimum

• Risk and control knowledge
• Basic understanding of key business processes and functions and an understanding of key risks in these areas
• Risk management frameworks (ISO 31000 / COSO / BASEL II & III)
• Principles for sound management of operational risk
• Risk and Control Self-Assessments
• Report writing

Ideal

• Basic understanding of banking industry (SARB regulations and banking standards)
• Data and Analytics

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Decision making skills
• Interpersonal & Relationship management Skills
• Problem solving skills