Specialist – Security Operations at MTN

Mission/ Core purpose of the Job

• The Specialist – Security Operations will deploy, maintain, monitor, and support both On Premise & Cloud environments, from initial architecture into production support. The candidate is required to have hands on experience in configuring and maintaining Cloud environments and Cloud Services required to provide a full solution, including User Provisioning and assigning permissions and roles granting users access to the environments built. The Specialist will work closely with other departments to identify, recommend, and implement cost-effective Cloud Solutions in a project-oriented environment. Will also provide ongoing support for Cloud environments and will work from a shared ticket queue to address daily system needs. The cloud environment is Oracle Cloud. This will also entail the Quarterly Updates/Releases from Oracle and an understanding of Release Management in IaaS (Infrastructure as a Service), PAAS (Product as a Service) or SAAS (Software as a Service)

Job Requirements (Education, Experience and Competencies)
Education

• National Diploma in Information Technology or 3 year Engineering/ Information Science Degree
• Senior Certificate
• MCITP (Microsoft Certified IT Professional)
• Oracle Stack(OAM/OIM/OID) training in will be an advantage
• Oracle Cloud Certification would be advantageous
• Industry Certification: Network + and A+

Experience:

• 2+ years consistent work experience covering similar functions in multinational telecommunication, IT and manufacturing companies.
• Administration of provisioning users in Active Directory and setting up of user machines, printers and hardware.
• Experience within an Oracle Cloud environment with specific experience in provisioning IaaS, PaaS and SaaS including IDCS for Single Sign-On integration.
• Demonstrated experience with global or multinational projects/programmes.
• An understanding of Technical integration and configurations is desirable.
• Adhering to Security Policy, Process & Procedure
• Demonstrate Security analysis and problem-solving skills using critical and innovative thinking.
• Experience in working for IT firm as an advisory administrative services division and supporting large scale environments. • Previous
• Experience as Systems Administrator • Experience deploying and administrating Virtual Machines • Performance tuning, optimization, and advanced troubleshooting of system and user machines • Experience with automation toolsets
• A basic understanding of Enterprise Architecture, active directory, middleware, application integration, web services, collaboration, system management, hardware architecture and virtualization and design standards and best practices for hardware and software architecture

Competencies:

• Implementing OVM, Hyper-V, VM-Ware an advantage.
• At least 1 Year of IT experience with Active Directory, OS365 and SharePoint experience is an advantage.
• Proven experience with the Infrastructure Technology space and shift over to Cloud SaaS, PaaS and IaaS, including site maintenance is highly desired.
• Experience meeting deadlines and managing multiple priorities.
• Strong verbal and written communication skills with a demonstrated ability to work cooperatively with all levels of staff.
• Strong analytical abilities, organized with attention to detail.
• Must be able to follow our established protocols and best practices within IT Security.
• Ability to shift work hours as required by scheduled projects and/or unscheduled urgent support requests.

Role and Responsibilities

• Administer IDAM On Premise and Cloud Identity user provisioning.
• Performs business and technical requirements analysis and review.
• Using Cloud utilities, monitor, assess, and optimize On Premise & Cloud Environments.
• Executes risk assessment on each environment during all phases of build out and support
• Proactively learns about and evaluates emerging technologies
• Acts as a member of a ticket queue system to address and resolve day to day support requests
• Work alongside system integrator and testing team to resolve non-standard integration requirements
• Provide administrative support for On Premise & Cloud platforms for the end user community
• Maintain positive relationships with our end users and our vendors
• Assist in overseeing the Oracle Release Cycle for OS patches and upgrades/updates on a regular basis.
• Learn how to Migrate On-Premise Systems to a Cloud Architecture
• Demonstrated effectiveness in managing complex people, process and technical projects able to assess all situations and keen skills