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MTN Group Limited entered the telecommunications scene at the dawn of South Africa’s democracy, in 1994. In 1998, we began our expansion by acquiring licences in Rwanda, Uganda and Swaziland. Since then, we continued to grow, with a view of bringing world-class telecommunications and digital services to markets across Africa and the Middle East. Throug...
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Mission/ Core purpose of the Job
- As MTN’s Senior Manager: Digital Experience, the role will focus on creating the future of how people engage with the MTN brand on both mobile and emerging platforms. The Senior Manager will champion and drive user behaviors on mobile technologies
Education, Experience and Competencies
Education:
- Minimum of 4 year tertiary Business/Commercial/Marketing Degree
- Design qualification in the line of user experience
- Post-graduate degree advantegous
Experience:
- 7 – 11 years of relevant work experience in a global / multinational business environment (understanding of emerging markets advantageous)
- 3 – 5 years of experience in a supervisory / managerial role
- Minimum 7 – 11 years experience in variety of interactive design formats & methodologies – including; websites, software applications, mobile UI UX and apps, installations, immersive experiences and touch/voice/gesture-based interaction.
- Demonstrate leadership experience on projects that have successfully merged design and technology to create stunning, interactive, user-centered solutions
- Exceptional design sense and design strategy with the ability to provide clear, critical design reviews to project teams
- Experience in leading change / transformation (marketing) at an operational level advantageous
- Experience in continuous improvement through the implementation of best practices
- Media strategy and planning experience would be beneficial
- Experience managing multi-market media operations
- Understanding the spectrum of media planning and buying realities across the various African markets
Competencies:
- Master brand, Telecommunications industries
- Dealing with complexity, Global awareness, Negotiation, Stakeholder management
- Business Acumen, Problem Solving, Information processing, Influencing others
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Mission/ Core purpose of the Job
- The General Manager; Planning, Pricing & Reporting is the at the centre of the commercial planning & decision making that gets made within the Group Consumer function.
- This role is the central coordinating role for all annual budgeting across the Group Consumer function as the top-down Group Aspirations are married to the Bottoms-Up OPCO reality.
- All programs and KPIs that define the Annual Planning process is the responsibility of the GM: Pricing, Planning & Reporting. Aligned to Annual Budgeting, this role is then also responsible for the monthly performance tracking against that budget, and disseminating this information to the relevant stakeholders to take corrective action.
- The final component of this role is that of managing the Pricing Strategy, frameworks and competencies across the group. In summary this role starts the budgeting process, tracks performance and then ensures that the most critical lever of pricing is used for value creation and not dilution
Education:
- Minimum of 4 year tertiary Business/Commercial Degree
- MBA or C.A. (Preferred)
Experience:
- 10 – 12 years of relevant work experience in a Commercial, Finance or Pricing role
- Experience in Business Planning
- Operating Company Experience is preferable
- Experience working in a global/multinational enterprise (understanding emerging markets)
- Senior management track record of at least 5 years
- A Financial/ Deeply Analytical Experience base is critical
- Experience in leading change / transformation
- Having the ability to work X-Functionally and Integrate Information & People is key
Competencies:
- Complex and matrix structures
- Excel/ HFM/ Finance Management
- Data Visualization & Story Telling
- Financial / Numeracy
- People Management
- Process Management
- Telecommunications industries
- Global considerations
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Mission/ Core purpose of the Job
The Order Manager will ensure the service orders are fulfilled in line with the MTN GlobalConnect Order Management strategy by ensuring high quality, cost effective and value-driven services towards MTN OPCOs commercial units and the wholesale market in general. The services include Voice, Non-Voice (messaging and signaling) and all VAS products.
- This position will handhold Sales, Marketing, Product and Technology teams for inter-team dependencies of executing the customer and OpCos’ service orders.
- This position will handle end to end activities, right from picking up the orders to the completion in terms of Ready of service. The role will also ensure the well documented HOTO (Hand Over-Take Over) process for each order.
- The position would ensure to execute the orders in most cost-effective methods by analyzing various options and in well-structured an planned manner.
Job Requirements (Education, Experience and Competencies)
Education:
- Minimum 4 Year Academic Degree Engineering or Sciences
Experience:
- Minimum of 8+ years in relevant experience in Order Management in Telecom or IT related industry.
- An experience preferably in Voice or non-Voice telecommunication industry and/or related sectors such as OSS, BSS etc.
- Relevant experience in Telecommunication services, configurations, capacity/performance management and interconnect related fields
- Relevant experience in program management.
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Mission/ Core purpose of the Job
- This position is primarily responsible for alignment, adoption and implementation of MTN’s brand and sponsorship strategy and key brand campaigns across the MTN footprint. The position report to the GM: ATL Media. The position will interface with Opco stakeholders, Group Management Service stakeholder and consumer divisional heads (not limited to) in order to ensure effective and efficient delivery and performance outc
Education:
- Bachelor’s degree in relevant field of study
- Post-graduate degree an advantage (preferred)
Experience:
- 7 – 11 years of relevant work experience in a global / multinational business environment (understanding of emerging markets advantageous)
- 3 – 5 years of experience in a supervisory / managerial role / advisory role
- Experience in leading change / transformation (marketing) at an operational level advantageous
- Experience in continuous improvement through the implementation of best practices
- Experience in brand strategy (incl sponsorship) diagnosis, development, design and execution
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Mission/ Core purpose of the Job
- The Senior Manager is part of the Global Value Proposition team in the Consumer Business Division at MTN. The position is primarily responsible for implementation of Pricing Strategies, Business Case and Price models for the MTN Group operations.
- The Senior Manager will report to the General Manager, Global Value Proposition. The position will interface with Opco stakeholders (CMOs, segment and Pricing managers), Group Management Service stakeholder and consumer divisional heads (not limited to) to ensure effective and efficient operations
Education:
- Bachelor’s degree in Business Degree/Marketing
- Post-graduate degree an advantage (preferred)
Experience:
- 7 – 11 years of relevant work experience in a global / multinational business environment (understanding of emerging markets advantageous) and have worked in a pricing role (offer design and price plan modelling)
- 3 – 5 years of experience in a supervisory / managerial role
- Experience in leading change / transformation (marketing) at an operational level advantageous
- Experience in continuous improvement through the implementation of best practices
- Analytical and Data mining skills a requirement.
Competencies:
- Ambiguity in the workplace
- Building future talent pools
- Change management
- Complex structures
- Decision making processes
- Empowering others
- ERP (Oracle preferred)
- Financial / Numeracy
- Information processing
- Pricing and Roaming
- Project management
- Relationship management
- Risk management
- Stakeholder management
- Telecommunications industry
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Mission/ Core purpose of the Job
- The Senior Manager: Threat Intelligence and Digital Forensics will be responsible for managing the detection and isolation of advanced threats capable of evading existing security solutions in tier one, two and three OpCos through a process of iterative and proactive search through networks.
Job Requirements (Education, Experience and Competencies)
Education
- Three year tertiary qualification in Computer Engineering or similar
- Certified Information Security Manager (CISM)
- Certified Information Systems Security Professional (CISSP)
Experience
- 5-8 years of relevant work experience in Cyber Threat Intelligence and/or Threat Hunting.
- Previous management experience in a team-oriented workplace.
- Extensive knowledge and experience in technological solutions and security tools related to Cyber Threat Intelligence and/or Threat Hunting.
- Extensive knowledge and experience handling tools used during the execution of Cyber Threat Intelligence and/or Threat Hunting projects, ensuring their operation and update at all times.
Other
- Fluent in English
- Multi-country operations oversight experience
- Willing and flexible to travel within Africa and Middle East
- Understanding of general regulatory requirements in the telecom industry as it relates to Cyber Threat Intelligence
- Global mindset to service worldwide operations
- Telecommunications industry experience would be beneficial
- Pan Africa and Middle East multi-cultural experience would be beneficial
go to method of application »
Mission/ Core purpose of the Job
- The General Manager; Planning, Pricing & Reporting is the at the centre of the commercial planning & decision making that gets made within the Group Consumer function.
- This role is the central coordinating role for all annual budgeting across the Group Consumer function as the top-down Group Aspirations are married to the Bottoms-Up OPCO reality.
- All programs and KPIs that define the Annual Planning process is the responsibility of the GM: Pricing, Planning & Reporting. Aligned to Annual Budgeting, this role is then also responsible for the monthly performance tracking against that budget, and disseminating this information to the relevant stakeholders to take corrective action.
- The final component of this role is that of managing the Pricing Strategy, frameworks and competencies across the group. In summary this role starts the budgeting process, tracks performance and then ensures that the most critical lever of pricing is used for value creation and not dilution
Education:
- Minimum of 4 year tertiary Business/Commercial Degree
- MBA or C.A. (Preferred)
Experience:
- 10 – 12 years of relevant work experience in a Commercial, Finance or Pricing role
- Experience in Business Planning
- Operating Company Experience is preferable
- Experience working in a global/multinational enterprise (understanding emerging markets)
- Senior management track record of at least 5 years
- A Financial/ Deeply Analytical Experience base is critical
- Experience in leading change / transformation
- Having the ability to work X-Functionally and Integrate Information & People is key
Competencies:
- Complex and matrix structures
- Excel/ HFM/ Finance Management
- Data Visualization & Story Telling
- Financial / Numeracy
- People Management
- Process Management
- Telecommunications industries
- Global considerations
go to method of application »
Mission/ Core purpose of the Job
- The Specialist – Security Operations will deploy, maintain, monitor, and support both On Premise & Cloud environments, from initial architecture into production support. The candidate is required to have hands on experience in configuring and maintaining Cloud environments and Cloud Services required to provide a full solution, including User Provisioning and assigning permissions and roles granting users access to the environments built. The Specialist will work closely with other departments to identify, recommend, and implement cost-effective Cloud Solutions in a project-oriented environment. Will also provide ongoing support for Cloud environments and will work from a shared ticket queue to address daily system needs. The cloud environment is Oracle Cloud. This will also entail the Quarterly Updates/Releases from Oracle and an understanding of Release Management in IaaS (Infrastructure as a Service), PAAS (Product as a Service) or SAAS (Software as a Service)
Job Requirements (Education, Experience and Competencies)
Education
- National Diploma in Information Technology or 3 year Engineering/ Information Science Degree
- Senior Certificate
- MCITP (Microsoft Certified IT Professional)
- Oracle Stack(OAM/OIM/OID) training in will be an advantage
- Oracle Cloud Certification would be advantageous
- Industry Certification: Network + and A+
Experience:
- 2+ years consistent work experience covering similar functions in multinational telecommunication, IT and manufacturing companies.
- Administration of provisioning users in Active Directory and setting up of user machines, printers and hardware.
- Experience within an Oracle Cloud environment with specific experience in provisioning IaaS, PaaS and SaaS including IDCS for Single Sign-On integration.
- Demonstrated experience with global or multinational projects/programmes.
- An understanding of Technical integration and configurations is desirable.
- Adhering to Security Policy, Process & Procedure
- Demonstrate Security analysis and problem-solving skills using critical and innovative thinking.
- Experience in working for IT firm as an advisory administrative services division and supporting large scale environments. • Previous
- Experience as Systems Administrator • Experience deploying and administrating Virtual Machines • Performance tuning, optimization, and advanced troubleshooting of system and user machines • Experience with automation toolsets
- A basic understanding of Enterprise Architecture, active directory, middleware, application integration, web services, collaboration, system management, hardware architecture and virtualization and design standards and best practices for hardware and software architecture
Competencies:
- Implementing OVM, Hyper-V, VM-Ware an advantage.
- At least 1 Year of IT experience with Active Directory, OS365 and SharePoint experience is an advantage.
- Proven experience with the Infrastructure Technology space and shift over to Cloud SaaS, PaaS and IaaS, including site maintenance is highly desired.
- Experience meeting deadlines and managing multiple priorities.
- Strong verbal and written communication skills with a demonstrated ability to work cooperatively with all levels of staff.
- Strong analytical abilities, organized with attention to detail.
- Must be able to follow our established protocols and best practices within IT Security.
- Ability to shift work hours as required by scheduled projects and/or unscheduled urgent support requests.
Role and Responsibilities
- Administer IDAM On Premise and Cloud Identity user provisioning.
- Performs business and technical requirements analysis and review.
- Using Cloud utilities, monitor, assess, and optimize On Premise & Cloud Environments.
- Executes risk assessment on each environment during all phases of build out and support
- Proactively learns about and evaluates emerging technologies
- Acts as a member of a ticket queue system to address and resolve day to day support requests
- Work alongside system integrator and testing team to resolve non-standard integration requirements
- Provide administrative support for On Premise & Cloud platforms for the end user community
- Maintain positive relationships with our end users and our vendors
- Assist in overseeing the Oracle Release Cycle for OS patches and upgrades/updates on a regular basis.
- Learn how to Migrate On-Premise Systems to a Cloud Architecture
- Demonstrated effectiveness in managing complex people, process and technical projects able to assess all situations and keen skills
go to method of application »
Job Requirements (Education, Experience and Competencies)
Education
- Minimum of 4-year tertiary degree / diploma (Bachelor of Science, Engineering or related field)
MBA or Masters advantageous
English, French and Arabic (as advantage)
Experience
- 2-3 years of experience at the Senior Management level in the telecom industry
- 2-3 years working experience in managing information security in a large organisation
- Experience in designing and implementing organisation wide information security framework
- Experience in managing and implementing large scale information security projects
- Experience in Enterprise Risk Management and Compliance and Programme Management
- Experience working in Africa and Middle East and have a grasp of political, social, infrastructure and integrity challenges
- Advanced working understanding of the information technology environment of a telecom company
Industry/Certifications
- CISA, CISM, CRISC and/or CISSP certification
- Other preferred certifications are: CGEIT, CBCP, ISO 27001 Lead Auditor or Lead Implementer
- ITIL Certification is Advantageous
Competencies
- Conceptual Thinking, Problem Solving, Improvement Driver
- Culture and Change Champion, Supportive Business Manager, Relationship Manager
- Results Achiever, Operationally Astute
Other:
- Regional and international travel
Method of Application
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