Sr Business Intelligence Analyst at IQVIA

Job Overview
Viewed as the subject matter expert (Qlik Sense and/or Qlikview) with specialization and ownership in one data asset and/or breadth of knowledge across multiple assets. Provides expertise and guidance on operational activities and processes, ensuring IQVIA best practices are adhered to.  Supports activities including the migration of processes between locations, undertakes optimization and efficiency projects and is consulted as a production subject matter expert during the implementation of new production systems and data services.

Essential Functions

• Hands on experience in Qlik Sense development, dashboarding and data modeling and reporting (ad hoc report generation) techniques.
• An experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise. 
• Leadership qualities and thoughtful implementation of Qlik Sense best practices in order to deliver effective Qlik Sense solutions to the users.
• Able to comprehend and translate complex and advanced functional, technical and business requirements into executable architectural designs.
• Creating and maintaining technical documentation.
• Experienced in data integration through extracting, transforming and loading (ETL) data from various sources.
• Strong communication skills (verbal/written) to deliver the technical insights and interpret the data reports to the clients. Also helps in understanding and serving to the client’s requirements.
• Preparation of Knowledge Transfer needs and plans.
• On site/Off site training if needed.
• During the implementation of new/upgraded production systems or data services.
• Design and document the operational model with Local Office and development teams.
• Provide input on the production processes that must be taken into account during development to fit with IQVIA best practices.
• Involvement in assessing the production costs for the business case – including setup & ongoing costs, gathering costs across the hubs.
• Play an integral role in the project team linking between LO, production and development teams.
• Work with testing, development and production teams to prepare and run UAT.
• Support the production teams during the rollout of the changes.
• During the review of the operational activities:
• Work with Business Unit and Production teams to identify areas for efficiency/productivity/quality gains
• Perform end to end business review exercise (i.e. Lean process).
• Identify gaps on existing documentation and support on its completion.
• Identification of potential cause for issues through the existing metrics or evidence (i.e. emails, complaints, etc.).
• Implementation of IQVIA best practices.
• Production Governance
• Preparing and working with production centers to achieve process excellence during internal audits and ensuring plans are in place to maintain standards
• Ownership of the production metrics including definition, capture and reporting. 
• Working with production teams to implement best practice to capture metrics throughout the production processes.
• Working with production and business unit senior management to define and report on Key Performance Indicators.

General

• Provides direct support to client facing teams or 3rd parties.
• Leads project teams to perform ongoing analysis and evaluation of existing processes with the objective of providing continuous improvements.

Work Experience

• Three plus (3+) years advanced Qlik Sense experience or Four plus (4+) advanced Qlikview
• Strong experience within Qlik (Qlik Sense, NPrinting, QlikView) incl. SQL capabilities - both front-end and QMC knowledge essential. 
• Proven experience with various data sources and building/managing Data Warehouse and ETL processes
• Must be good at Data transformation, the creation of QVD files and set analysis
• Solid knowledge and understanding of data infrastructure and various data sources
• A strong analytical and logical mindset is much appreciated.
• Well-versed with concepts and techniques of Business Intelligence and Data Warehousing.
• Must be familiar with a project’s complete life cycle implementation of at least 1 to 2 projects.
• Skilled in Qlik Sense web integration, advanced SQL knowledge, Stored Procs, SQL scripting, nested selection, stored procedures, triggers, analytic functions, tuning etc.
• High communication skills.
• Capability to work in multicultural team environment.
• Demonstrated ability to understand client requirements, systems and processes.

Qualifications

• Qlik Sense or Qlikview Certification advantageous