Sr. Market Research Consultant at TransUnion

What we’ll bring: 

• A work environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be agile.
• Flexible time off, workplace flexibility, an environment that welcomes continued professional growth through support of tuition reimbursement, conferences and seminars.
• Our culture encourages our people to hone current skills and build new capabilities, while discovering their genius.

Impact you will make:

• Being a trusted strategic business partner by making sense of research data and by sharing what is important for business implications. Partner closely with a diverse set of cross-functional stakeholders to provide timely, strategic, relevant and actionable insights that drive the organization forward. Craft insight-driven summaries and proactively share visually inspiring reports and dashboards across the organization. 
• Going deep to understand. Effectively translate business needs into research, and then help translate research results back into business implications. Design and deliver best-practice customer, consumer, and market research that help drive business strategy and target objectives. Analyze and synthesize research results, and enrich understanding by integrating unstructured & structured data.
• Measuring the impact of Insights on strategy and action. Ensure that insights are being used to guide discussions on priorities and tradeoffs, and track, monitor and share impact of insight-driven actions.
• Always thinking about “what’s next?” Partner to continuously refine the organizational Insights roadmap and align action with value and growth. 

What you’ll bring: 

• Great communicator and influencer with strong business acumen. You relish working very closely with internal partners to drive positive business outcomes by solving complex, ever-changing challenges. Highly collaborative approach to cross-functional relationship building.
• An ambition to improve customer, brand, and product experiences across a diverse set of teams, channels and platforms. You display a strong sense of ownership, a passion for driving results and are filled with curiosity, perseverance and conscientiousness.
• You love to learn at every turn and view continuous improvement as essential in order to achieve big and bold goals.
• The ability to work through ambiguity, understand how to breakdown problems, and drive execution by determining what is meaningful and urgent, and prioritize effectively to meet deadlines and achieve desired results.
• A strong foundation in quantitative and qualitative research methodologies, an analytical mind, and storytelling skills. 
• 5+ years of work experience with 2+ years in a product/solution research or strategy (preferably in technology-based industry), data-driven client consulting, or voice of market/voice of customer role.
• Advanced in PowerPoint & Excel, and preferably Qualtrics.

Impact You'll Make:

We’d love to see:

• A mix of B2B and B2C product/solutions experience
• A wide range of primary research capabilities experience
• Preferred certifications or education: MBA, Agile, Qualtrics certification, Medallia certification