Store Manager Rhino Ulundi at Massmart

Job specifications/responsibilities will include the following: 

• People management 
• To create a positive working environment for employees. 
• To create a high level of enthusiasm amongst all Store associates through effective Human Resources Management aimed at constantly improving levels of “willingness & ability”. 
• To optimize employees potential in order that they may generate as much positive energy as possible. 
• To manage localized store recruitment and placement. 
• To manage localized industrial relations and disciplinary hearings. 
• To identify training needs and development. 
• To effectively network with all associates and shareholders including Central Services in order to develop long term plans and effective processes and to rectify identified shortcomings 
• Operational Role 
• To create awareness amongst all staff on the need for superior customer service. 
• Satisfy customers’ needs IRO value in service standards, price, quality & availability. 
• To manage store operational functions within highly competitive FMCG environment. 
• To be responsible for ensuring that merchandising, display, branding, product presentation, marketing tools. 
• Manage store housekeeping, health and safety standards and ensure standards are maintained at the highest standards, through effective planning and pre-retailing. 
• Manage store marketing, branding and promotions. 
• Manage all operational controls including logistics 
• Financial Role
• To be accountable for fiscal controls, budgeting and producing sustainable results regardless of variable external factors. 
• To be responsible for store profitability as measured through: gross profit, margins, profit before tax, agreed budgets and growth targets, financial and expense controls, as well as working capital management and effective cash flow management. 
• Risk management, including shrinkage, statutory, health & safety controls, store administrative controls and preventative planning to eliminate all potential risk to the business. 
• Oversee buying, store pricing structures. 
• Manage GMROI, stock control and stock days. 
• Manage debtors, including controls over obsolete stock 
• Buyer Role 
• Build and maintain relationships with suppliers and stores; 
• Explore new sources of supply – locally 
• Clarify and understand target markets; 
• Identify and understand customer needs and supplier capabilities; 
• Identify, analyse and understand market trends and competitor capabilities; 
• Promotional planning 
• advertising campaigns planning 
• Negotiate regular cycle deals as well as advertising deals 
• Negotiate store deals with supplier 
• Control of obsolete stock 
• Assist in the general running of the store 
• Exceed customer expectations 

Requirements:

• Matric with a relevant tertiary qualification in Finance/Marketing/Business Management and/or related field
• A minimum of 5 years’ experience in a FMCG/Wholesale/Retail environment in a related buying and managerial role
• Sound knowledge of wholesale/FMCG site environments and workflow requirements;
• Intermediate to advanced Microsoft Office skills;
• Sound knowledge of all related fiscal, marketing & operational responsibilities within FMCG environment;
• Experience in FMCG statutory, including related health and safety requirements;
• IR, disciplinary hearing and human resources management skills;
• Proven Business/Financial management/Buying competencies;
• FMCG operations, marketing and branding skills knowledge;
• Sound leadership, customer services, and people management competencies;
• Excellent communication skills.