Store Manager Vosloorus Chris Hani 1556 at Ackermans

Job Advert    

• The purpose of the Store Manager role is to optimize sales and exceed customer expectations through effective stock replenishment processes, visual merchandising, risk and people management.
• If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Qualifications    

• Grade 12 or equivalent
• Further qualifications related to retail/business will be an advantage

Knowledge, Skills and Experience    

Knowledge and skills:

• Written and verbal communication (competence in a second official language would be a definite advantage)
• Leadership (including the ability to delegate effectively)
• Selling
• Conflict handling
• Mentoring and coaching
• Problem solving
• Stock management processes
• Product knowledge
• Visual Merchandising principles
• Customer service principles
• Retail Risk control processes, tool and policies
• Cost control
• Basic knowledge of fashion trends

Experience:

• A minimum of 3 years’ experience at a supervisory level in a clothing retail environment
• Proven ability to manage and lead a team

Key Responsibilities    

• Sales and stock management
• Effectively implement replenishment processes
• Effectively implement Visual Merchandising
• Drive sales targets
• Daily sales
• Financial services
• Cellular growth
• Lay-by growth

Customer service

• Ensure effective product knowledge within the team
• Educate the team on the Ackemans’ Customer Service Model and drive the execution thereof
• Ensure efficient housekeeping disciplines
• Manage customer interactions, requests, and complaints

Risk management

• Effectively manage all SOPs aimed at minimising stock loss and ensure that the stock loss below company norm
• Ensure the effective usage of risk tools
• OHASA implementation and adherence

People management

• Recruitment
• Scheduling
• Payroll
• Employee Relations
• Team development and succession planning
• Signoff off and balancing of staff registers

Culture

• Ensure Phadimas know and live CRISP values
• Drive recognition in line with the company policies

Closing Date    
2023/07/07