Strategic Accounts - Sales Manager at Epiroc

Main Duties & Responsibilities:

• Strategic Account Management: Develop and maintain strong relationships with key strategic accounts, understanding their needs and aligning Epiroc's offerings to meet those needs.
• Business Development: Identify and pursue new business opportunities within the underground mining market, focusing on capital equipment sales and contracts.
• Contract Negotiation: Lead negotiations for contracts and agreements, ensuring favourable terms and conditions while adhering to company policies and legal requirements.
• Sales Strategy Development: Collaborate with the sales team to create and implement effective sales strategies that drive revenue growth and market penetration.
• Market Analysis: Conduct thorough market research to identify trends, opportunities, and competitive landscape within the underground mining sector.
• Collaboration: Work closely with cross-functional teams, including product management, engineering, and customer support, to deliver tailored solutions and ensure customer satisfaction.
• Performance Tracking: Monitor sales performance against targets, providing regular updates and reports to senior management.
• Customer Advocacy: Act as a liaison between Epiroc and customers, addressing concerns, resolving issues, and ensuring a high level of service throughout the sales process.

Required Skills and Capabilities

• Minimum of 10 years or more of experience in sales, business development, or account management within the mining or heavy equipment industries.
• Proven track record of managing strategic accounts and closing high-value contracts.
• Strong understanding of underground mining capital equipment and market dynamics.
• Excellent negotiation, communication, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficient in CRM software and Microsoft Office Suite.

Critical Competences & Behaviours:

• Strategic Planning & Thinking
• Relationship Management
• Negotiation and Contract Management
• Customer-Centric Mindset
• Analytical Thinking
• Effective Communicator
• Proactive Engagement
• Results-Oriented Mindset

Educational Qualifications

• Bachelor’s degree in business, Engineering, or a related field. A master's degree is a plus.
• Sales Certification would be an added advantage