Supervisor – Lending at Hire Resolve

Job Description

• We are a financial consultancy seeking a hands-on Supervisor – Lending to manage daily lending activities. Working closely with a small team, the role ensures accurate loan origination, sound credit decisions, effective monitoring, and timely collections, while maintaining compliance and client satisfaction.

Responsibilities
Loan Origination and Processing

• Implement loan origination strategies with the lending team.
• Guide and support the team to ensure accurate and timely application processing in line with approved processes.
• Lead more complex loan transactions and reviews.
• Review and recommend funding applications, highlighting deviations, risks, and mitigants.
• Oversee legal agreements and conditions precedent.
• Review and recommend loan disbursements.
• Maintain accurate records of loan applications.

Monitoring and Collections

• Actively monitor loans post-disbursement in line with policies and guidelines.
• Oversee loan adjustments, extensions, and other post-investment support.
• Lead collections and recovery processes through internal and external resources.
• Minimise impairments and bad debts by implementing effective collection strategies.
• Maintain strong client relationships to ensure high satisfaction and low attrition.

Reporting & Compliance

• Prepare and deliver weekly, monthly, quarterly, semi-annual, and annual reports on lending activities to stakeholders.
• Ensure compliance with all applicable laws, regulations, and internal policies.

Organisation Development

• Lead, manage, and support the lending team to achieve goals and ensure client satisfaction.
• Encourage continuous learning, mandatory training, and personal development within the team.
• Contribute to policy and process development, ensuring alignment with market conditions and regulatory requirements.
• Support strategic projects, process improvement initiatives, and product development.

Requirements 

• Relevant degree or diploma.
• Minimum of 5 years’ experience in credit, ideally in lending.
• Strong analytical skills with keen attention to detail.
• Proven problem-solving abilities with excellent organisational and time management skills.
• Proficiency in Microsoft Office and general lending/credit tools.
• Sound credit judgement, with the ability to balance risk and return while providing well-structured risk mitigation solutions.