Supervisor - Midrand at Tsebo Solution

Duties & Responsibilities

• Setting and management of service delivery standards.
• Lead, motivate, train and develop a team of staff.
• Implement and maintain operational controls in line within budgetary requirements.
• Ensure quality of food preparation, presentation and service is up to Tsebo Catering standards by meeting all quality star grading standards.
• Ensure all Tsebo Catering Solutions policies and procedures are complied with.
• Daily HR and IR issues (including training, development & performance management).
• Analyse and pre-empt client needs and possible complaints.
• Take responsibility for all functions by organising, preparing & co-ordinating.
• Management of all administration, finances, debtors, budgets, etc.
• Process paperwork.
• Monthly P & L.
• Relationship building with the client and customers on a daily basis (essential).
• Must be able to work long hours and over weekends should there be a need.
• Stay abreast of latest food trends and best practices.

Skills and Competencies

• Attention to detail
• Client service orientated
• Business management principles
• Excellent people skills
• Strong judgement and problem-solving skills
• 1-2 years previous experience within a commercial/ Industrial establishment.
• A minimum of 2 years management experience in catering.
• Computer literacy MS Excel and MS Word
• Financial acumen

Qualifications

• National Senior Certificate (Matric) and relevant qualification relating to Hospitality Management