Supervisor Operations at SITA SOC (Ltd)

Purpose of the job 

• Responsible for the management of the operations environment of the Computer Centre and printing Operations personnel. 

Key Responsibility Areas 

• Optimal utilization of resources; Compile manpower schedules regarding leave, shifts, standby and overtime; Motivation and moral development of personnel; Management of departmental projects; Responsible for change control on production systems; Performance of housekeeping procedures; Task scheduling. Problem solving; Liaison; and Staff development. 

Qualifications and Experience 

• Minimum: 1 - 2-year National Certificate in a relevant discipline / NQF level 5 or accredited specialised courses plus driver’s License. 
• Experience: 3-4 years’ experience practical experience in Computer Operating and shift leading 2-3 Years Shift Leader. 3-4 years in printing environment or electronic distribution of documents. 

Technical Competencies Description 

• Knowledge of: Managing staff Operating Systems DBMS Job Scheduling Root Cause Analysis Electronic Document delivery.