Surveillance Officer - Umfolozi at Peermont Global

Job Purpose

Protection of company, guests & Casino / Slots gaming operations and assets via CCTV. To comply with Peermont Global Policies and Procedures as well as the Rules and Regulations of the Gaming Board, by making sure that these policies/procedures/rules and regulations are all adhered to by all departments, through constant monitoring

Qualifications

• Matric / Grade 12

Minimum Requirements

• 2 years Gaming experience will be an added advantage
• Excellent knowledge in Table games – AR, Poker, Black Jack, Baccarat / Punto Banco
• Must be PSIRA Grade C registered
• Must have good administrative skills.
• Must be a highly motivated person with good communication skills.
• Must have the ability to work in a team environment.
• Must have the ability to work under pressure.
• Must have good interpersonal skills.
• Must be medically fit.
• Must be computer literate
• Must be fluent in English (read, write and speak).
• Shift work is an operational requirement.

Main Responsibilites

• To deal with gaming incidents.
• To deal with incoming telephone calls.
• Conducting of covert and overt investigations.
• Conducting of card issues, card returns, etc.
• Conducting CCTV system checks
• To handle general administrative duties and report writing.
• To monitor Pro-actively and re-actively.
• To maintain an effective working relationship with employees.
• To comply with the procedure manuals, Gaming Board rules and regulations.
• Opening and investigating of cases.
• To submit evidence in court cases, internal hearings, CCMA
• To control access when required.
• To deal with Surveillance bannings and Self-exclusions