Switchboard Operator - Debtors - Centurion at Ampath

Purpose of Position:

• To supply a fast and professional switchboard service to clients to ensure client satisfaction.

Requirements:

• Certificate: Office Administration, Grade 12

Required Experience:

• Call Centre experience,
• Experience in a medical environment,
• Knowledge: Google and Google Mail,
• Knowledge: Meditech system,
• Knowledge: MS Excel, Knowledge: MS Word

Key Responsibilities:

• Coordinate the effective operation of the call centre management system to ensure continuous workflow,
• Operate the switchboard in order to correctly refer client queries,
• Perform switchboard administrative tasks to ensure updated contact and duty information