MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s comprehensive, flexible, open and connected platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropT...
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As a Systems Administrator with the MRI Software IT Services Team, you will work across Private and Public cloud technologies, learning business processes whilst being exposed to exciting new technologies such as VMWare vCentre, Azure, SQL Databases, Citrix, along with several other backup, antivirus, monitoring, networking and operational tooling.
In this position, you will assist with a wide range of IT operational and project related duties such as Microsoft Active Directory management, VMware Virtual Machine deployment and configuration, Anti-Virus and security vulnerability activities, deploying virtual web servers, creating and maintaining DNS records and be fully immersed in day-to-day operational IT Services activities, related to application support.
Responsibilities:
Deployment and configuration of Application releases
Able to perform duties on a shift/roster depending on requirements from business
Ability to work overtime/standby as and when required
Citrix Troubleshooting
Installation and management of IT, monitoring and security tools
SQL Server and DB administration
Managing and administering service desk ticketing system queues
Review of SOPs and documentation
Remote Desktop Gateway management, configuration, and troubleshooting
IPSEC Tunnels and administration
Configuration of monitoring tools
Active Directory management and troubleshooting
VPN Configuration and troubleshooting
General vCentre management and troubleshooting
SFTP Server management
IIS/Web Server administration and troubleshooting
Certificate Management
SMTP Relay server troubleshooting and management
Azure Kubernetes Cluster Services
Patching and Updates
Server Builds and Software deployments
Able to perform duties on a shift/roster depending on requirements from business
Ability to work overtime/standby as and when required
Client and Stakeholder Engagements
Knowledge and Skills:
Strong interest in general IT (Networking, Operating Systems, Scripting)
Attention to detail, ability to follow SOPs and suggest improvements to documentation and processes
Ability to multi-task and prioritise accordingly
Strong Interpersonal Skills with focus in Customer Centricity
Strong vendor management skills
Ability to work and collaborate across global and regional teams
Attention to detail
Accountability and ownership of Problem and Incident management
Education:
Degree/Diploma in Information Science/Technology or equivalent work experience
MTA/MCSE/Azure Certified
Database Administration Certified or working towards
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