System Analyst at Telesure Investment Holdings (TIH)

Specification    

• To oversee new system implementation including data migration.
• To provide insights and assistance in the testing approach ensuring sufficient test coverage.
• To provide insights and assistance in the deployment approach minimising unnecessary system down-time / failure.
• To work closely with colleagues, developers, testers and project / business stakeholders to ensure technical compatibility and user satisfaction.
• To identify options for potential solutions and assessing them for technical suitability.
• To effectively implement the architectural roadmap and framework by designing solutions accordingly.
• To create and / or maintain relevant system(s) design documentation.
• Deliver the Telesure Service Way through personal effort and through others.
• Deliver on Treating Customers Fairly principles in alignment with regulatory requirements.

Requirements    
Essential Competency Requirements

Working with People:

• Shows respect for the views and contributions of others.
• Reconciles conflict.
• Builds team spirit.
• Listens, supports and cares for others.
• Consults others and shares information and expertise with them.
• Adapts to the team and fits in well.

Writing and Reporting:

• Writes convincingly.
• Writes clearly, succinctly and correctly.
• Avoids the unnecessary use of jargon or complicated language.
• Writes in a well-structured and logical way.
• Structures information to meet the needs and understanding of the intended audience.

Following Instructions and Procedures:

• Appropriately follows instructions from others without unnecessarily challenging authority.
• Follows procedures and policies.
• Keeps to schedules.
• Arrives punctually for work and meetings.
• Complies with legal obligations and safety requirements of the role (e.g. FAIS etc.).

Relating and Networking:

• Easily establishes good relationships with customers and staff.
• Builds wide and effective networks of contacts.

Analysing: Information Processing / Analysing / Problem Solving:

• Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships.
• Probes for further information or greater understanding of a problem.
• Makes rational judgements from the available information and analysis.
• Demonstrates an understanding of how one issue may be a part of a much larger system.

Delivering Results and Meeting Customer Expectations: Customer Orientation / Telesure Service Way:

• Focusing on customer needs and satisfaction as per the Telesure Service Way.
• Delivering Results & Meeting Customer Expectations: Results Focus / Driving for Results:
• Sets high standards for quality and quantity.
• Monitors and maintains quality and productivity.
• Consistently achieves project goals.
• Works in a systematic, methodical and orderly way.

Presenting and Communicating Information:

• Speaks Fluently.
• Express opinions, information and key points of an argument clearly.
• Create presentations and / or undertakes public speaking with skill and confidence.
• Responds quickly to the needs of the audience and to their reactions and feedback.
• Projects credibility.

Desirable Competency Requirements:

Learning and Researching:

• Rapidly learns new tasks and commits information to memory quickly.
• Demonstrates an immediate understanding of newly presented information.
• Gathers comprehensive information to support decision making.
• Encourages an organisational learning approach (learns from successes and failures and seeks feedback).

Creating & Innovating : Innovative / Entrepreneurial Thinking :

• Identifies business opportunities for Telesure.
• Produces new ideas, approaches or insights
• Creates innovative products or designs.
• Produces a range of solutions to problems.

Adhering to Principles and Values: Cultural Interpersonal Effectiveness:

• Relates well to people in a diverse environment.
• Promotes and defends equal opportunities.
• Builds diverse teams.
• Encourages organisational and individual responsibility towards the community and the environment.

Adhering to Principles and Values:

• Upholds ethics and values.
• Demonstrates integrity.

Achieving Personal Work Goals and Objectives:

• Accepts and tackles demanding goals with enthusiasm.
• Works hard and puts in longer hours when it is necessary.
• Seeks progression to roles of increased responsibility and influence.
• Identifies own development needs and makes use of developmental or training opportunities.

Level of Education:

Essential:

• Grade 12 (Standard 10) with University Entrance (NQF4)
• Systems Analysis Certification

Desirable:

• A recognized software development certification / diploma / degree

Experience:

Essential:

• Minimum 4 years’ experience in a software development role
• Minimum 2 years’ experience in an Analyst role (Business/System)
• Experience in design and implementation

Desirable:
Financial Services Experience

NB: Applicants who have not received any correspondence from us within 30 days from the closing date can consider themselves unsuccessful