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  • Posted: Nov 25, 2021
    Deadline: Not specified
  • Telesure Investment Holdings (Pty) Ltd (TIH) is the holding company of some of South Africas leading and innovative financial institutions. These financial institutions are licensed to provide financial products and/or services ranging from short-term, long-term and health insurance as well as a comparison and investment platforms. Our origins go back to ...
    Read more about this company


    System Analyst


    • To oversee new system implementation including data migration.
    • To provide insights and assistance in the testing approach ensuring sufficient test coverage.
    • To provide insights and assistance in the deployment approach minimising unnecessary system down-time / failure.
    • To work closely with colleagues, developers, testers and project / business stakeholders to ensure technical compatibility and user satisfaction.
    • To identify options for potential solutions and assessing them for technical suitability.
    • To effectively implement the architectural roadmap and framework by designing solutions accordingly.
    • To create and / or maintain relevant system(s) design documentation.
    • Deliver the Telesure Service Way through personal effort and through others.
    • Deliver on Treating Customers Fairly principles in alignment with regulatory requirements.

    Essential Competency Requirements

    Working with People:

    • Shows respect for the views and contributions of others.
    • Reconciles conflict.
    • Builds team spirit.
    • Listens, supports and cares for others.
    • Consults others and shares information and expertise with them.
    • Adapts to the team and fits in well.

    Writing and Reporting:

    • Writes convincingly.
    • Writes clearly, succinctly and correctly.
    • Avoids the unnecessary use of jargon or complicated language.
    • Writes in a well-structured and logical way.
    • Structures information to meet the needs and understanding of the intended audience.

    Following Instructions and Procedures:

    • Appropriately follows instructions from others without unnecessarily challenging authority.
    • Follows procedures and policies.
    • Keeps to schedules.
    • Arrives punctually for work and meetings.
    • Complies with legal obligations and safety requirements of the role (e.g. FAIS etc.).

    Relating and Networking:

    • Easily establishes good relationships with customers and staff.
    • Builds wide and effective networks of contacts.

    Analysing: Information Processing / Analysing / Problem Solving:

    • Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships.
    • Probes for further information or greater understanding of a problem.
    • Makes rational judgements from the available information and analysis.
    • Demonstrates an understanding of how one issue may be a part of a much larger system.

    Delivering Results and Meeting Customer Expectations: Customer Orientation / Telesure Service Way:

    • Focusing on customer needs and satisfaction as per the Telesure Service Way.
    • Delivering Results & Meeting Customer Expectations: Results Focus / Driving for Results:
    • Sets high standards for quality and quantity.
    • Monitors and maintains quality and productivity.
    • Consistently achieves project goals.
    • Works in a systematic, methodical and orderly way.

    Presenting and Communicating Information:

    • Speaks Fluently.
    • Express opinions, information and key points of an argument clearly.
    • Create presentations and / or undertakes public speaking with skill and confidence.
    • Responds quickly to the needs of the audience and to their reactions and feedback.
    • Projects credibility.

    Desirable Competency Requirements:

    Learning and Researching:

    • Rapidly learns new tasks and commits information to memory quickly.
    • Demonstrates an immediate understanding of newly presented information.
    • Gathers comprehensive information to support decision making.
    • Encourages an organisational learning approach (learns from successes and failures and seeks feedback).

    Creating & Innovating : Innovative / Entrepreneurial Thinking :

    • Identifies business opportunities for Telesure.
    • Produces new ideas, approaches or insights
    • Creates innovative products or designs.
    • Produces a range of solutions to problems.

    Adhering to Principles and Values: Cultural Interpersonal Effectiveness:

    • Relates well to people in a diverse environment.
    • Promotes and defends equal opportunities.
    • Builds diverse teams.
    • Encourages organisational and individual responsibility towards the community and the environment.

    Adhering to Principles and Values:

    • Upholds ethics and values.
    • Demonstrates integrity.

    Achieving Personal Work Goals and Objectives:

    • Accepts and tackles demanding goals with enthusiasm.
    • Works hard and puts in longer hours when it is necessary.
    • Seeks progression to roles of increased responsibility and influence.
    • Identifies own development needs and makes use of developmental or training opportunities.

    Level of Education:


    • Grade 12 (Standard 10) with University Entrance (NQF4)
    • Systems Analysis Certification


    • A recognized software development certification / diploma / degree



    • Minimum 4 years’ experience in a software development role
    • Minimum 2 years’ experience in an Analyst role (Business/System)
    • Experience in design and implementation

    Financial Services Experience

    NB: Applicants who have not received any correspondence from us within 30 days from the closing date can consider themselves unsuccessful

    Method of Application

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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