Systems Analyst at PEP

Purpose of the job

To ensure that the systems and business processes incorporate industry standards and best practices; and to provide business process and technology support to users. 

Requirements

Key Responsibilities

• Develop an understanding of the business, processes and requirements and propose software solutions
• Design new systems and changes to processes and provide specifications
• Support of existing business processes and technology 
• Support and configuration of PLM system according to Business Requirements
• Build and maintain business process models to support functional and technical specifications
• Specification and management of system changes
• Business systems analysis, testing and documentation
• Training manual development and maintenance
• Facilitation of training workshops
• Project management
• Assist with User queries

Required Knowledge, Skills and Competencies

• A Bachelor's degree in Information Technology or Information Systems
• Experience and knowledge of PLM (Product Lifecycle Management) systems
• A passion for processes and systems
• A curious self-starter who takes initiative, investigates problems, see possibilities and takes action
• Proficient in MS office Suite
• Competencies required: Performing under pressure, Listening skills, Service oriented, Initiative, Innovating, Helicopter view.

The following will be an advantage:

• Retail Experience
• Merchandising and Inbound Logistics systems
• Experience with Business Process Management (BPM) software tools i.e. Symbio, Jira, etc.
• Programming experience, i.e. SQL, MySQL