Talent Acquisition & Employer Branding Specialist at Santam Insurance

What will you do?

• The Santam People Experience team is recruiting for a Talent Acquisition & Employer Branding Specialist to join the team.
• This role supports a broader People Experience portfolio, ensuring hiring practices are future-fit, inclusive, data-driven, and aligned to business, transformation, and DEI&B objectives.
• Location: Johannesburg or Cape Town

WHAT WILL YOU DO?

• The Talent Acquisition & Employer Branding Specialist is responsible for delivering end-to-end recruitment solutions with a strong focus on proactive search, headhunting, and critical-skill hiring within the insurance and financial services environment.
• The role also plays a key part in strengthening the organisation’s employer brand by shaping how the organisation attracts, engages, and experiences talent across the candidate lifecycle.

WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?

Talent Acquisition & Search

• Deliver end-to-end recruitment across volume, professional, specialist, and leadership roles, with a strong emphasis on search, market mapping, and headhunting.
• Proactively source passive talent using LinkedIn Recruiter, networking, referrals, and targeted search strategies.
• Build and maintain robust talent pipelines for critical and scarce skills, particularly within insurance and financial services.
• Partner closely with hiring managers to understand role requirements, business context, and capability needs.
• Conduct structured interviews and support assessment processes to ensure quality, fair, and defensible hiring decisions.
• Manage recruitment governance, compliance, and documentation in line with internal policy and employment legislation.

Employer Branding & Candidate Experience

• Support the development and execution of the employer branding strategy aligned to the Employee Value Proposition (EVP).
• Ensure a consistent, engaging, and inclusive candidate experience from attraction to onboarding.
• Collaborate with Marketing, Communications, and HR to create and curate employer brand content (LinkedIn, campaigns, events, early talent initiatives).
• Represent the organisation at career fairs, industry events, and targeted talent engagement initiatives.

Stakeholder & Hiring Manager Enablement

• Act as a trusted advisor to hiring managers on recruitment strategy, market insights, and hiring trends.
• Provide guidance on inclusive hiring practices, bias awareness, and disability-inclusive recruitment.
• Deliver regular recruitment insights and updates to stakeholders.

Transformation, DEI&B and Disability Inclusion

• Actively support Employment Equity, DEI&B, and disability inclusion objectives across recruitment practices.
• Partner with internal and external stakeholders to enable accessible, inclusive, and equitable hiring processes.
• Track and report on transformation and diversity hiring metrics.

Reporting & Continuous Improvement

• Maintain accurate recruitment data and reporting (time-to-fill, quality of hire, source effectiveness, diversity metrics).
• Identify opportunities to improve recruitment processes, tools, and candidate engagement.
• Stay informed of industry trends, future of work developments, and best practices in talent acquisition.

Qualifications & Experience

QUALIFICATIONS AND EXPERIENCE

• Undergraduate degree is essential
• Minimum 2 years in a recruitment agency or search firm environment
• 4–7 years’ experience in Talent Acquisition or Recruitment, preferably within insurance or financial services
• Demonstrated experience in headhunting and search-led recruitment
• Experience partnering with senior and specialist hiring managers
• Exposure to employer branding initiatives and EVP activation

KEY SKILLS AND COMPETENCIES

• Strong capability in search, headhunting, and proactive sourcing
• Solid understanding of the insurance / financial services talent market
• Stakeholder management and consultative partnering skills
• Employer branding and candidate experience mindset
• Strong interviewing, assessment, and decision-making skills
• High attention to detail, governance, and process discipline
• Data-driven with the ability to translate insights into action
• Passion for inclusion, transformation, and people experience

PERSONAL ATTRIBUTES 

• Proactive, resilient, and solutions-oriented
• Credible, confident, and able to influence at multiple levels
• Curious, adaptable, and future-focused
• Values-driven with a strong commitment to fairness and inclusion