Talent Acquisition Specialist (Psychometrist) at Santam Insurance

The role is responsible for the development of talent acquisition initiatives as part of the centre of excellence’s strategic operating plan, as well as the management of Talent Acquisition specific process and practices to ensure best practices in the acquisition discipline.

What will make you successful in this role?

Develop sourcing strategies in alignment with the business strategic priorities to ensure Santam remains competitive with market best practices

• Specific and specialized sourcing initiatives, recruiting marketing channel development specific to e-commerce, strategic job board management, digital and non-digital employment marketing, comprehensive recruitment campaign planning, talent planning, talent mapping, etc.
• Remain abreast of and analyse industry trends on information technology talent attraction strategies and advise business regarding the impact on the organization’s ability to attract talent in this field
• Consult on the development and implementation of digital social media sourcing campaigns
• Conducting research on competitors, building industry networks, attending industry specific events, job fairs, partnering with labour agencies and tapping into global networks
• Provide support to the Head of Talent Acquisition and Talent Lead in the sourcing and acquisition of scarce and critical skills at manager and above levels.

Manage and drive Talent Acquisition Pipelines for Critical and Scarce Skill Roles

• Engage with Business, HRBP’s and Leads to understand critical, scarce and future hiring needs
• Develop sourcing campaigns to attract talent for critical and scarce skills e.g. Print, Job Portals, LinkedIn, Social Media, Seminars, Networking, etc.
• Identify future talent needs and proactively recruiting and sourcing; develop talent pool, pipeline or social engagements. (Recruitment in advance of need)

Talent and Recruitment Optimization of People and Process

• Constantly benchmark, review and improve resourcing approach and processes

Psychometric assessment management

• Manage and coordinate the assessment process at all levels
• Custom-design tests to suit the recruiting needs for business.
• Using the raw data reports, develop reports that business can use for recruitment or development purposes
• Provide verbal and written assessment feedback

Talent Reporting and Analytics

• Prepare relevant talent analytics which informs talent initiatives and assists with decision making
• Track ROI on Talent Acquisition, attraction and recruitment initiatives
• Determine with the Talent Acquisition Lead what metrics are relevant and ensure that data is collected and captured to measure performance against metrics
• Manage and update Talent Acquisition Scorecard and vacancy tracker for the business to enable monitoring of performance against sourcing plan for the Head of Talent Acquisition

Develop relationships and manage Service Level Agreements with stakeholders

• Build and maintain relationship and service levels with internal and external partners

Onboarding of all new employees

• Manage and ensure the co-ordination of the Santam new employee orientation
• Manage On-Boarding Framework Implementation plan
• Develop, manage and implement the Santam on-boarding framework in alignment with best practice

Ad-hoc Projects

• Development, support and Implementation of Talent Acquisition initiatives as per business need

Qualifications

• B-Degree Honours in HR/Industrial Psychology or related field of study or an equivalent NQF level 8 qualification
• Must be a registered psychometrist
• Experience in direct headhunting/sourcing from a large corporate, combined with previous agency experience
• Understanding of pipelining and talent mapping for the volume business in insurance is an advantage

Knowledge

• Knowledge of the talent management value chain with in-depth demonstrated knowledge of the talent acquisition lever
• Knowledge of recruitment and selection techniques and requirements, the company’s selection guidelines, and South African laws regarding employment practices
• Display knowledge of principles and procedures for recruitment, selection, training, compensation and benefits, labour relations and negotiation, and personnel information systems
• Exhibit knowledge of hiring practices, behavioural-based interview techniques, tracking processes for applicants and open positions, and recruiting metrics
• Exhibit knowledge of the organisation’s recruiting policy, procedures, and databases
• Awareness of FAIS accreditation requirements and governance process is advantageous
• Labour Relations Act, Employment Equity Act, Basic Conditions of Employment Act.
• Experience with online tools and platforms.
• Experience with creating candidate pipelines
• Experience in successful hiring to meet business needs
• Experience with applicant tracking systems and sourcing channel tools
• Experience in proactive enticement
• Deep understanding of talent acquisition
• Understanding of recruitment processes and tools
• Knowledge of recruitment system capabilities

Skills

• Strong written and verbal communication skills
• Influencing skills
• Ability to work as part of a team as well as independently or in a matrix structure
• Good organisational and time management skills
• Ability to multitask and meet deadlines
• Attention to detail / accuracy
• Ability to handle large volumes of queries
• Portray administrative and documentation skills, detail-orientation, and a proficiency with reporting tools and databases