Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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Talent Development Specialist - (Learning & Development)
We are seeking a highly motivated and experienced Talent Development Specialist to join our team. The Talent Development Specialist will be responsible for designing, implementing, and managing talent development programs that support the professional growth and development of our employees. This individual will work closely with various departments to identify training needs, develop learning initiatives, and measure the effectiveness of training programs. The Talent Development Specialist will also provide coaching and support to employees at all levels to enhance their skills and competencies.
Key Responsibilities:
Collaborate with department leaders to identify training needs and develop learning objectives that support organizational goals
Design and deliver effective development programs using a variety of modalities, including instructor-led training, online courses, and webinars
Evaluate the effectiveness of training programs through feedback surveys, metrics, and performance evaluations
Provide one-on-one coaching to employees to help them develop their skills and reach their full potential
Assist in the implementation of performance management processes, including goal setting, performance reviews, and career development planning
Stay current on industry trends and best practices in talent development and recommend new ideas and initiatives to support employee growth
Maintain accurate records of training activities and employee development plans
Qualifications:
Bachelor's degree in human resources, Industrial and Organizational psychology or a related field
3+ years of experience in talent development, learning and development, or a related field
Strong knowledge of adult learning theory and instructional design principles
Excellent communication and presentation skills
Proven ability to build relationships with employees at all levels of the organization
Experience with learning management systems and other training technology tools
Professional certification in talent development, coaching, or related field is a plus