MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s comprehensive, flexible, open and connected platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropT...
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Responsible for coaching and developing team members in all areas of performance including, but not limited to, metrics and behaviors related to the client/applicant experience.
Communicate daily with the operations manager to provide a clear view to the US team of the progress and activities of the Durst Screening Team.
Serve as primary contact for team member questions.
Serve as primary contact for client escalations.
High attention to detail - this team serves a client with high demands for accuracy and quality.
Relentless attention to workflow; ensuring standards are consistently met for turnaround time.
Ability to manage conflicting priorities and handle multiple tasks/projects concurrently.
Train team members; facilitate new hire and ongoing training sessions
This role requires some weekend work (time off will be scheduled during the week when weekend work is required, approximately once every 3-4 weeks).
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