Team Lead - Services at Wabtec Corporation

• We are seeking a Team Lead - Services to join our team at Wabtec Digital Mine. The Team Lead is responsible for supervising a group of support technicians and ensuring the effective execution of daily operational tasks at client sites. This includes coordinating maintenance and installation activities, ensuring compliance with safety standards, and supporting the Area Supervisor in delivering high-quality service to clients.
• Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail industries. The Digital Mine business unit focuses on transforming mining operations through advanced digital technologies, including safety systems, productivity solutions, and data-driven insights. Our mission is to help mining companies operate more efficiently, safely, and sustainably.

DUTIES AND RESPONSIBILITIES

• Supervise and coordinate daily activities of support technicians.
• Allocate tasks and manage shift schedules to ensure coverage and efficiency.
• Ensure work is completed according to operational plans and safety standards.
• Conduct on-site inspections and quality checks of completed work.
• Support the Area Supervisor in auditing job cards and reporting.
• Monitor staff performance and provide feedback to management.
• Ensure staff compliance with MHSA and internal safety protocols.
• Assist with staff inductions, medicals, and training coordination.
• Maintain communication with the Control Room for operational updates.
• Report incidents, deviations, and non-compliance to the Area Supervisor.
• Provide input for weekly operational reports.

WORKING RELATIONSHIPS

Internal:

• Area Supervisor – daily reporting, task planning, and compliance.
• Support Technicians – supervision and coordination.
• Control Room Operators – operational communication and reporting.
• HSE Administrator – safety documentation and compliance.

External:

• Clients – on-site coordination and issue resolution.
• Contractors – support during maintenance and installations.

Qualifications

Qualifications:

• Certificate or Diploma in Operations, Engineering, or related field.
• Valid MHSA 2.9.2 appointment (Supervisor).
• Health & Safety training (advantageous).

Skills:

• Strong leadership and team coordination.
• Good understanding of operational procedures and safety standards.
• Effective communication and problem-solving.
• Ability to manage tasks under pressure.
• Basic reporting and documentation skills.