Technical Administrator (Centurion) at AFGRI Equipment

Description

• The Technical Administrator will form part of the Customer Experience Team within AFGRI Group IT.
• This role is responsible for managing directly billed consumption-based invoices (printing, telephony, mobile data), SIM card allocation and administration, and supporting IT procurement processes.
• The incumbent will also provide general administrative support to the Operations Team and act as a backup to the IT Procurement Administrator.

Requirements

 Minimum Requirements:

• Grade 12 with a proven track record in administration and call management
• Relevant tertiary qualification (mandatory for external candidates)
• Certificate in procurement administration (advantageous)
• Minimum 5 years’ experience in IT, procurement, or administration
• Minimum 5 years’ working exposure to SAP
• Advanced Excel skills

Key Performance Areas:

• Contribute to IT strategies related to SIM card data management and procurement. Drive continuous improvement and enhance billing processes.
• Manage SIM card procurement, allocation, and usage.
• Support users and ensure all calls related to SIM Cards / Data requirements are logged in the Service Desk and actioned.
• Ensure accurate billing and reporting of direct allocated expenses, including SIM card usage, broken down by Business Unit and individual users, with details on actual usage and current status.
• Act as backup for IT procurement functions.
• Participate in project execution and assist with documentation and handover to production.
• Maintain strong relationships with internal teams and suppliers to ensure smooth operations and timely payments.
• Identify cost-saving opportunities and improve financial processes.

Technical Competencies:

• Strong administration capability
• Procurement experience
• Report generation and analytical thinking
• Vendor management experience (advantageous)

Behavioural Competencies:

• Passionate about IT and continuous improvement
• Attention to detail and outcome-driven
• Presentable and articulate across all customer levels
• Ability to manage irate customers professionally
• Structured, logical thinker and dynamic problem solver
• Initiative-driven with the ability to work under pressure
• Strong team player with a willingness to challenge norms for improvement

Closing Date: 21 August 2025