Technical Trainer - P2 at Sandvik

The Role

• To deliver Technical training programs in English to internal and external customers.
• Deliver standardized training courses on equipment (Operation, Maintenance, Service, Service inspection, installation & commissioning and faultfinding).
• Deliver and secure product safety training in relation to Operation, Maintenance, Service, Service inspection, installation & commissioning & faultfinding for own area.
• Provides support for services such as service inspection and maintenance planning.
• Provides support installation, commissioning, troubleshooting of core equipment.

Key performance areas  

Developed learning material & programme

• Develop learning material on new Sandvik machinery.
• Develop learning material on identified training courses based on unit standards.
• Create Formative and Summative assessments on relevant training events.
• Develop e-learning modules.
• Review, update and edit learning material.

Transferred learning 

• Review lesson plan and update as needed
• Prepare self, learning environment and learners as per lesson plan
• Prepare learning aids and verify training material.
• Identify obstacles to learning and take appropriate action
• Deliver background & introductory material
• Conduct formative assessment and establish actual learning needs/gaps
• Facilitate/instruct learning material
• Assess knowledge/skill as per pre-set criteria & provide feedback to learners
• Assess learner capability in action when practical sessions are required.

Legal compliance 

• Perform performance & critical incident analysis.
• Identify any and all SHEQ obstacles and take appropriate action.
• Identity any and all hazards and take corrective action.
• Keep record keeping of all assessments, lesson plans & control documents.
• Follow lesson plan.
• Report any and all Incidents and accidents as per reporting structure.
• Wear PPE as per requirements and ensure learners comply to required PPE.
• Complete & submit training reports as per schedule.

Customer satisfaction (internal & external) 

• Update and communicate training schedule (external & internal)
• Conduct needs analysis (including performance and critical incidents)
• Review job analysis with focus on required knowledge & skills
• Complete & submit training reports as expected or laid out
• Request for feedback during & after training (external)
• Request for feedback from internal client
• Feedback to training department (internal)
• Interpret all questions and formulate answers
• Investigate new products and development trends
• Update and review learning material
• Detailed candidate improvement feedback report

Your profile

• Matric (Grade 12) or equivalent Qualification
• Millwright by trade or equivalent.
• Certificate of Competence in ETDP or related qualification as Adult Education Facilitator will be an advantage.
• Certificate of Competence in ETDP or related qualification as Adult Education Assessor will be an advantage.
• Minimum 3 years’ experience & proven competence as technical/Specialist on Sandvik products.
• Basic computer literacy
• English language proficiency
• Code 08 Licence and own transport
• Be able to work flexible hours & travel extensively
• Fit to work underground.
• Read, understand and able to explain Electrical and Hydraulic schematics.
• Understand Sandvik Control systems
• Service/repair of any Electrohydraulic systems
• Experience on Sandvik Trucks and loaders
• Experience on Sandvik Drills and Bolters