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Altron Bytes Systems Integration (Altron BSI) is an end-to-end ICT service provider of consulting, implementation and outsourcing services, which are strategically aligned to fit for purpose, cost effective, and optimised for performance. We have a clear go-to-market in key industries covering: Financial Services; Telecommunications, Media & Entertain...
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Job Description
We are looking for a Support Technician who must have a valid driver's license and own reliable vehicle as the incumbent will be required to travel daily to various customer sites in and around the Kokstad area. The incumbent will attend to calls logged by the customers to repair and maintain their desktop and POS equipment. This role requires a self-starter to deliver the desired customer service experience. To drive service success that improves customer satisfaction, maximises customer retention and increase profitability. Adhere to specific Service Level Agreement. In short, managing all on site installations, repair, maintenance and test tasks. Diagnosing errors or technical problems and determining proper solutions.
Applicants must reside in the Kokstad or nearby areas.
Key responsibilities:
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Educational Qualifications & Skills req:
Years of Experience
Other requirements
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