Telesales - Cape Town at Puratos

Reporting to the Sales Manager, the successful candidate for this key function will be responsible for:

• Liaising with all customers, must drive to achieve sales against budget, manage and execute all sales plans against business strategy.

KEY ACCOUNTABILITIES

• Product knowledge of bakery, patissirie and chocolate industry.
• Follow a daily customer calling cycle to obtain, capture, process and follow-up on orders.
• Prepare and control quotation and follow-up therefore.
• Ensure customer data and contract pricing are kept updated.
• Assist customer with queries.
• Coordinate with other departments for the orders processing, information processing and requests from customers. 
• Other tasks assigned by Manager.

PROFILE

• Matric (Grade 12) and a National Diploma in Sales/Marketing or Food Science
• Experience:  3-5 years in Sales and Bakery sector; B2B is preferable; Food sector (FMCG Market) is preferable
• Languages: English is a prerequisite
• Computer literacy: Office computer (Outlook, PowerPoint, Excel, Word)
• Other expertise: Business & result driven, presentation skill, strong interpersonal skills: establishes easily contacts, sales and negotiation skills, team player.

REQUIRED COMPETENCIES

• Collaborating effectively: spontaneously helps team members, networking, sharing info/results.
• Communicating effectively: actively listening, negotiating, reporting provides clear explanations that are easy to follow.
• Driving performances: results-driven, planning & prioritizing, solving problems
• Improving continuously: adapts flexibly to changes, open to learn from feedback
• Managing customer needs: understanding customer environment builds and maintains relationship of customers, implement most suitable solutions that meet customer expectations.