Telesales Clerk at Checkers Food Services

You will need the following qualifications to qualify:

• Matric

Experience desired but not required is:

• 1 Year experience in the hospitality industry or marketing/sales

Knowledge and skills required:

• Knowledge in retail and food services

Purpose of the job:
The Telesales Clerk works as part of a sales team in a contact centre and needs to be able to facilitate inbound and outbound customer calls. During these calls, they need to take orders, advise alternatives, communicate problems and up-sell. They operate as a support to fields sales representatives by setting appointments or qualifying prospects. An effective telesales clerk builds repeat sales through strong customer relationships by focusing on customers' wants and needs.You will report to the Sales Manager

Job Description:

• Calling on new and existing clients to follow up on new and current orders
• Providing excellent client service through clear and constant communication
• Managing and building relationships with existing clients
• Processing of orders
• Ensuring all orders and deliveries on running smoothly
• Assisting Sales Representative
• Following up and generating leads
• General office administration