Template Developer - Vitality Life at Discovery Limited

Key Purpose

Develop client and advisor communication templates . Collaborate with business analysts and business to produce high quality client and advisor communication suitable for print, email and online portal. Facilitate timely production release of various Report templates.

Areas of responsibility may include but not limited to

The Developer is responsible for the development of all outgoing communication to policy holders and advisors. These include, policy schedules, welcome packs, anniversary letters, product fact files, credit control letters etc. which are sent to via post, email and viewed online on the Vitality UK website client and advisor portal. The responsibilities of the Template Developer are, but not limited to the following:

Notification Request QA

• Verify and ensure that all documentation is correct and that all necessary sign off has been received.
• Verify that functional specification is understandable and usable.
• Manage communication between requestor and project manager.
• Escalate any potentially problematic situations to the BA.
• Utilise team support to ensure good client relationships.

Template Development

• Develop template according to specification
• Formscape Transform, Ecrion and XSL/HTML used to develop templates
• Test own work and resolve all issues

Template Deployment

• Configure notification as per specification
• Ensure synchronicity is maintained between environments

User Acceptance Testing

• Deploy templates to testing environment appropriately.
• Fix any error timeously

Go-Live

• Advise user on go-live process
• Liaise with team member to document issues
• Deploy templates to live environment

Support

• Assist user in investigation of template and notification related issues
• Escalate issues to the team members or Business Analyst
• Differentiate between fixes & enhancements and advise user on process accordingly

Other

• Adhere to defined templates
• Knowledge sharing with team members
• Knowledge of UK Market and best practices advantageous

Personal Attributes and Skills

• Attention to detail

• Problem Solving

• Team Player

• Self-motivated

• Function well under pressure

• Excellent time management

• Adaptability and Flexibility

• Interest in systems development

• Ability to communicate at various levels

Education and Experience

• Matric - essential

• National Diploma in IT or equivalent

• 3-4 years’ experience in Template development using Oracle PL/SQL

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.