Tester (UAT) at MultiChoice

Purpose of the Position:

The UAT team supports the release and change process by validating all developed solutions for a release against the business requirements.  They need to ensure that there is stability in the VOD Automation platform with each release delivered. 

Key Performance Objectives

Tasks

Operational Deliverables

• Run Regression Test Pack in delivered release, to ensure stability and that no functionality is lost in the VOD Automation System.
• Testers are responsible, along with the development team, for developing, updating, and expanding our automated test suites.
• Complete functional testing for each release to ensure developed solution matches the set requirements, based on technical documentation and business requirements received.
• Functional testing often requires interaction with other departments (Connected Video, E2E etc.) to ensure delivery is correct in the VOD Automation system.
• Progress reports of functional testing needs to be distributed/presented for sign-off before the tested functionality is promoted to the production environment
• Interaction with Business Analysts, Developers and VOD Architects is required to communicate any failures or deviations in the delivered solution
• Assist with ad-hoc investigations and testing on new emergency requirements and system fixes to assess impact on the VOD Automation environment
• Provide an excellent one-stop service and be part of an elite team

Interface with all VOD processing environments throughout MultiChoice and Connected Video departments

• Leading edge technology
• Dynamic ever changing environment
• Complex products and standards
• Competitive environment
• Catering to consumer expectations
• Innovation
• Integration between various external parties
• Interface to technology partners
• Deadline driven

Quality Improvement

• Ensure quality and continuity of broadcast service by gaining and maintaining a high level of familiarity with the broadcast systems and troubleshooting, navigating, and servicing the system as required.

Qualifications

• Relevant tertiary degree/diploma.
• Minimum 3-5 years in End to End testing experience
• Recognized software testing qualifications such as ITSQB, SASTQB etc

Experience

• Minimum 3-5 years in End to End testing experience
   

Technical Competencies

• The VOD UAT testers take responsibility for the testing performed and need to ensure that all aspects of the VOD Automation systems are sufficiently tested prior to a rollout to production.
• Some system areas that the UAT team need to understand and master are:
• Synergy Scheduling System
• Assets Transcoding processes
• Asset encryption processes
• Assets delivery processes
• VOD CMS Systems (Cybertron and Media Manager 8)
• Automated UAT test services and continuous improvement thereof.
• End-to-end VOD processing knowledge - Solid understanding of the end-to-end value chain for the VOD Automation process and the delivery platforms to be supported.
• Delivery platforms include:
• Set-Top-Box VOD platforms
• OTT VOD platforms
• Work in partnership with the Business Analysts, Project Managers, Test Analysts and other IT and Business personnel to maximize project delivery success.
• Communication Skills – Communicate testing results to the relevant audiences and be able to proactively raise questions and seek resolution of outstanding clarifications required for testing.
• Process analysis experience
• Hold and facilitate test plan/case reviews with Testing, Business Analysts and VOD architecture teams.
• Identify any potential quality issues per defined process and escalate immediately to stakeholder if not resolved within timeous manner.
• Experience developing Business Cases and justifying the value add of a feature/function or solution to a problem.
• Create, document and maintain test scripts, test plans, test cases and test procedures around new and existing business requirements and technical specifications in an orderly and easily accessible manner.
• Provide Management with metrics, analysis, and other relevant reports regarding the quality of testing.
   

Behavioral Competencies

• Strong self-motivation and a demonstrated self-starter
• Strong written and verbal communication skills with the ability to proactively communicate to a diverse range of individuals with a variety of different personality types.
• Desire to work on cutting edge technologies in the broadcasting/media space
• Willingness to develop self continuously
• Positive attitude with the mindset of continuously improving
• Professional maturity & integrity
• Quantitative skills and an analytical mind.
• Quick learner who is comfortable with constant change.
• Open to receiving and giving honest objective critiques
• Excellent elicitation and listening skills.
• Ability to successfully engage in multiple initiatives simultaneously.