As a Threat Response Analyst you will be joining a new team within the Mimecast Messaging Security organization and be responsible for supporting a service for on-demand threat resolution. The service is designed to provide customers with prompt feedback and intelligence on email-borne threats, remediate these threats from their email environment, and put the appropriate detections in place to prevent further incidents from occurring. The role may require being part of an on-call rotation for after-hours support.
Messaging Security ensures that our security-focused solutions are performing accurately and efficiently. We verify that Mimecast can detect the latest email-borne threats amidst a rapidly evolving threat landscape. Through threat research and customer feedback we identify where Mimecast can be improved and update detection at our spam, URL, and attachment security layers. We strive for proactive, rather than reactive, approaches to threat detection.
The team is also responsible for assuring that Mimecast maintains an exceptional sending reputation by looking for compromised email addresses and senders following poor mailing practice.
Messaging Security works closely with research and development, as well as customer support. We are a global team that spans six different countries and five continents.
Who We Are Looking For
As a Threat Response Analyst, day-to-day responsibilities will include:
Essential Skills and Experience:
Within this corporate IT environment you will be required to have:
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