Jobs at Mimecast

As a Threat Response Analyst you will be joining a new team within the Mimecast Messaging Security organization and be responsible for supporting a service for on-demand threat resolution. The service is designed to provide customers with prompt feedback and intelligence on email-borne threats, remediate these threats from their email environment, and put the appropriate detections in place to prevent further incidents from occurring. The role may require being part of an on-call rotation for after-hours support.
Messaging Security ensures that our security-focused solutions are performing accurately and efficiently. We verify that Mimecast can detect the latest email-borne threats amidst a rapidly evolving threat landscape. Through threat research and customer feedback we identify where Mimecast can be improved and update detection at our spam, URL, and attachment security layers. We strive for proactive, rather than reactive, approaches to threat detection.
The team is also responsible for assuring that Mimecast maintains an exceptional sending reputation by looking for compromised email addresses and senders following poor mailing practice.
Messaging Security works closely with research and development, as well as customer support. We are a global team that spans six different countries and five continents.

Who We Are Looking For

• Energetic;
• Passionate about Technology;
• Able to work collaboratively within a team environment, whilst driving specific objectives individually;
• Driven for success;
• Adaptable and flexible;
• Neat and presentable;
• Structured

Key Responsibilities

As a Threat Response Analyst, day-to-day responsibilities will include:

• Providing email security advice, expertise, and remediation to our customers
• Analyzing phishing/malicious email campaigns to identify IOC's
• Categorizing email threats and determining the best means of updating detection
• Understanding security policies within the Mimecast Administration Console and providing configuration suggestions to customers
• Researching and investigating the latest security threats and their potential impact to Mimecast customers
• Working with security vendors around threat detection techniques and remediation
• Identifying opportunities for improved processes and systems
   

Qualifications

Essential Skills and Experience:

Within this corporate IT environment you will be required to have:

• Experience working in a Security Operation Center (SOC)
• Experience working with email/malware detection and blocking techniques
• Experience working with threat intelligence platforms
• Programming fundamentals in regex, lua, html, python
• Working within SaaS environments

Qualifications

• Higher education qualification preferred in a security, technical or related field

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You will already be experienced from time spent in a Financial Accountant role and have a positive “can do” attitude with proven experience working to deadlines in a fast-paced environment. You must be exceedingly well organized, possess excellent communication skills and enjoy working independently, relying on your own self-motivation and skills.

Core Responsibilities

• Accounting including specific accountability for;
• Billing, Accounts Receivable and Revenue
• Accounts Payable & Treasury
• Payroll and compensation
• Fixed Assets (GAAP & Tax)
• Accruals and prepayments
• Financial reporting
• Monthly preparation & review of Balance Sheet reconciliations
• Monthly preparation & review of Actual vs Forecast analysis
• Monthly & Quarterly preparation & review of Profit & Loss and Balance Sheet Variance analysis

• Compliance & Audit
• Quarterly preparation & review of inter-office reporting
• Quarterly preparation and support for US GAAP audit
• Quarterly preparation and support for controls base audit “Sarbanes Oxley”
• Annual preparation and support for statutory Audit
• Assist in developing junior accounting staff and managing team deadlines
• Participation in special projects within the Finance team to drive automation and scalability
• Additional duties as required to support the Finance Manager & Finance Director
   

Qualifications

Essential Skills and Experience:

The Successful Candidate Must

• Have a solid Accounting ‘GAAP’ and Audit background
• Be deadline driven
• Have strong analytical skills
• Have a good appreciation for business levers that drive profitability
   

Qualifications

• SAIPA, CIMA, ACCA or similar accreditation
• Minimum 5 years accounting and auditing experience
• Knowledge of systems:
• CRM/ERP/Accounting systems with specific knowledge in one of the following: Netsuite, Pastel, SAP, Syspro, or Microsoft equivalent
• Advanced Excel (essential)
• US GAAP & Sarbanes Oxley knowledge will be an advantage
• Experience working for a Public company will be an advantage
• Experience of working with an annuity based revenue model will be an advantage
   

Personal Characteristics

• Focused
• Energetic;
• Able to work collaboratively within a team environment, whilst driving specific objectives individually;
• Driven for success;
• Adaptable and flexible;
• Neat and presentable;
• Structured

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The Service Delivery Department is a fast paced and highly demanding environment. Candidates must be self-motivated and dynamic individuals who are able to work under pressure with limited instruction and direction. The successful candidate will be able to handle pressure by demonstrating the ability to work though complex cases quickly, accurately, autonomously and to the customers’ immediate satisfaction.

Responsibilities

Who we are looking for:

• Energetic;
• Passionate about Technology;
• Able to work collaboratively within a team environment, whilst driving specific objectives individually;
• Driven for success;
• Adaptable and flexible;
• Neat and presentable;
• Structured

Key Responsibilities

• Telephonic technical support case troubleshooting and resolution (accurately and fast)
• Escalation of cases and customer feedback (where required)
• Assist clients with the use of the Mimecast services and ensure best practice configuration
• Assist clients on the entire ingestion process including advising them on best practice guidelines for data preparation and updating them on the ingestion status
• Train clients and partners via online training methods
• Tracking and management of client trials.
• Support international clients outside business hours
• Escalation and follow-ups of technical issues
• Create FAQ's and customer help documentation
• Contribute and post responses on the Community
• Implementing customers to use the Mimecast service & applications
   

Qualifications

Essential Skills and Experience:

Within this corporate IT environment you will be required to have:

• In depth TCP/IP Networking and internetworking knowledge
• Knowledge and understanding of Microsoft Exchange 2003, 2007, 2010 and 2013 and/or other mainstream messaging & collaboration platforms (Sendmail, Exim, Postfix, Domino or Groupwise)
• Server, network, and enterprise applications and/or systems integration experience
• Must be fluent in English and able to articulate technical issues clearly over the phone and in writing.
• A culture of service excellence and problem ownership
• Effective problem resolution and troubleshooting /root cause analyses skills and experience.

A PASSION for excellent service and support!

• Experience of providing technical support to SMB and Enterprise Administrators
• Experience with Microsoft Active Directory
• Experience with email anti-spam and anti-virus solutions.
• Experience with the SMTP protocol and mail routing in general
• A background in technology and service operations
• Ability to establish and maintain effective working relationships with cross-functional teams
• Extremely strong organisational and time management skills

Qualifications

• MCSE, MCTS, MCITP qualification or equivalent is essential

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We are looking for the next member of Mimecast's Talent Acquisition team. This person will take on relationships with key stakeholders in Mimecast and is best suited to applicants with +5 years of internal recruitment experience, as part of an in-house recruitment team.
This role is based within the Human Resources team at Mimecast and we are looking for an exceptional person with superior recruitment skills to join our rapidly growing business.
Are you...

• Looking for the next problem to solve in a fast-paced, cutting edge technology environment?
• Able to forge and develop strategic business opportunities
• Someone that would like to set up new processes and procedures to ensure efficiency?
• Motivated to seek out the top talent?
• Organized and work well with others?
• Always thriving to improve and automate everything that you do?
• Someone who takes pride in scaling things up?

The ideal candidate must be a self-motivated, strong team player with a proven track record of success in sourcing top talent. A good understanding of the corporate technology stack, as well as cloud computing, will be beneficial. A strong work ethic is vital in this competitive market place. Successful candidates will thrive in a fast-paced, agile, but well-structured environment that is regularly reinventing itself.

Responsibilities
Who we are looking for:
The Successful Candidate Will Be

• Energetic; Dynamic, and dedicated professional
• Tenacity to follow a transaction from end-to-end with excellent attention to detail
• A desire to succeed in a fast-paced environment in order to make a difference in the team’s administrative procedures
• Driven for success
• Adaptable and flexible
• Neat and presentable
• Structured

Key Responsibilities

• As a Senior Recruiter you will be responsible for full life-cycle recruiting to support rapid business growth:
• Proactively sourcing and identifying qualified candidates
• Interviewing, negotiating with, and closing selected candidates for job openings
• Using and leveraging automated tracking system (iCIMS)
• Forging relationships with key business stakeholders and further partner Recruitment into Mimecast
• Identifying candidates from numerous sources, cold-calling passive candidates, screening, qualifying candidates, and performing reference checks
• Building strong relationships with all levels of management to understand business and talent needs
• Creating a hiring plan and initiating various cost-effective sourcing strategies based on the position being filled. The sourcing strategies will include, but may not be limited to: Internet mining, social media networking, identifying quality employee referrals, job boards, internal databases, and attending user groups
• Continually building a pipeline of candidates and developing a network of talent suitable for potential employment with Mimecast for certain strategic talent needs, including attendance of trade and industry events
• Working closely with the Director of Talent Acquisition on ideas for process development and enhancement as well as creative strategies to fill critical roles
• Maintaining a master database of competencies, competency models by role, and behavioral interviewing questions mapped to those roles
• Ensuring compliance with company policies and guidelines, recruiting process, and regulatory requirements
   

Qualifications
Essential Skills and Experience:

• Within this corporate IT environment, you will be required to have:

Essential

• 5+ years full-life cycle recruiting in a technology environment
• Proven successful experience managing key stakeholders in a technology company
• Advanced internet sourcing skills, cold-calling, networking, and the ability to develop unique sourcing strategies for various roles
• Proven ability to work in a fast-paced environment and manage multiple searches effectively
• Team player and problem solver with a high sense of urgency and motivation
• Excellent communication skills, attention to detail, time management and organizational skills
• Ability to take directions and learn quickly
• A sense of humor
• Proficient in Microsoft Applications (Excel, Word, Outlook)